10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,061 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
One day my heat and air module just quit working and the dash board reads -40 for the outside temp. So now there is no heat no defrost or air.
- Bolivar, MO, USA
After starting the Captiva the key will not come out of the ignition. The Captiva is in park and stationary in the driveway. I have had this issue for quite some time. In the past I was able to get the key out when I restarted the Captiva and shifted from park to reverse to neutral and back to park and the key released. But not this time, no matter how many times I repeated the above tactic.
- St Charles, MN, USA
I was on my way to work on highway 1 South toward harrisburg ar and I started smelling smoke and noticed it coming from vents. After I got out of my car, flames engulfed and totaled my car completely.
- Cash, AR, USA
Parking light comes on and radio turns off except for the clock, then turns back on. Check engine light came one, went off when high beams turned on. Using the turning signal disables the cruise control. Today on the way to work, the battery light comes on after the check engine light goes off. Checking the volts on the dash and it shows they are low. Car has been traveling for 25 minutes, so alternator should have charged battery. Get to work and the volts are back up to 13.8 but battery light still on. This is one week after the car just stopped ( in the road) and nothing worked and the key was stuck in the ignition. Car repair replaced fuse box under the hood then a modual in the console. Car was great for 5 days, now new issues happening and some of the old ( radio and cruse) car has 56000 miles.
- Macedon, NY, USA
Problems started with radio going off. Then lights dimming when using the window switch. Then while using the turning signal, the cruse would shut off. Then driving at night the lights started flickering then seemed to turn off. The car seemed to loose power. The break light would come on then go off. The seat belt light and check engine. The warning bell that sounds while the key is in ignition would go off and messages would flash across the radio and the information on the dash would scroll with out you scrolling them. Today the car decelerated in a busy intersection and the car locks went up and down. On the way home, the car was dead and I could not remove the key. Called a tow, they jumped the car, it started. On the way to the repair garage, the car died in the road. Called for a second tow, but was able to start the car by hitting the external fuse box. Got it to the garage and it is there today.
- Macedon, NY, USA
I was driving, going around 60 mph on the highway 684 towards white plains, NY. Heard a very loud sound, raised my eyes slightly upward to the right to discover my sunroof shattered. Some of it fell into the car leaving a hole. The glass remaining, looked as though there was a pressure build up inside of the car because it is raised towards the roof of the car. I now worried that once I get the roof repaired, this may happen again. Luckily, the glass that fell into the car did not come down on my head, which could have caused me to lose control of the car.
- Propspect, CT, USA
I got into my car and closed the door. I don't recall if I had put the key into the ignition yet, when I heard a loud "boom" sound like that of a explosion. I turned around and looked at my rear window there was about a 1 foot whole and the remainder of the window is shattered waiting to cave in. I got out and looked, the force blew the molding off on the left side of the window and it and multiple pieces of shattered glass were on the ground. My neighbors and I just stood there and looked because we had never seen anything like that before. Thankfully I had not pulled off yet, and no one was injured.
- Philadelphia, PA, USA
- Nampa, ID, USA