10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,084 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We purchased a 2019 Chevrolet Colorado December 2022. Beginning in January 2023 to current month July 2023 the vehicle has been at the dealership 4 times for the same occurrence: SERVICE STABILITRAK and ENGINE POWER IS REDUCED A warning -??ding-?? sounds (the same noise as seatbelt, door ajar, etc) simultaneously with the messages -??SERVICE STABILITRAK-?? and -??ENGINE POWER IS REDUCED-?? The vehicle immediately is jerking or lurching, the engine no longer runs smoothly and is misfiring. The engine power reduced does not allow safe acceleration, and the vehicle is unstable (as it moves it feels like driving over a thousand speed bumps over and over), the engine misfiring is heard from the exhaust and the vehicle is visibly vibrating, on acceleration the maximum speed is 20 mph. All 4 times this has happened while driving the vehicle on highways in traffic. We are left unable to get out of the way of moving traffic, unable to accelerate, change lanes or make turns safely. Three of the four times we had the vehicle towed to the dealership. The last time the vehicle did this fortunately I was near our local dealership and drove it less than a mile so the service people could -??witness-?? what I had been trying to explain what-??s been happening with this vehicle. This is a very serious issue! My husband is 75 and very ill. I have to drive him 100+ miles for treatments on a regular basis. We cannot continue to be put in danger because of this vehicle default. We need this problem fixed not only for ourselves but for the safety of others, including unsuspecting drivers and innocent passengers, young, elderly, disabled, some simply misunderstanding our vehicles -??failures to perform-?? in traffic on the roads. A trusted vehicle is very important. A stabile vehicle with sufficient engine power is a must if we are going to put it on the roads. -??SERVICE STABILITRAK-?? and -??ENGINE POWER IS REDUCED-?? is not new. General Motors needs to take action to correct this problem and educate dealers.
- Arcadia, FL, USA
I recently purchased a certified 2019 Chevy Colorado z71 on June 26, 2023 from Healey Chevrolet in Poughkeepsie N.Y. while test driving the vehicle I brought to the attention of the sales person that there was a vibration in front left wheel at which time the dealer rotated tires and realigned the vehicle, shortly after picking the vehicle up while driving home the vibration started again and progressively got worse the more I drove as well as the steering becoming very stiff and took effort to turn wheel. I contacted dealer took vehicle back at which time the salesperson test drove it and agreed there was a problem the dealer then replaced the rack and realigned shortly after picking vehicle up while driving the problem started again and got worse the further I drove now vehicle has a mild vibration in front left when driving between 40-50 mph contacted dealer spoke to service manager who stated he wasnt aware of any vibration I explained it was coming back on Monday July 17, 2023 for paint touch up to please see whats going on, later same day took truck to go to store while driving the steering again became very tight as I was turning into parking lot power steering went out almost causing me to hit another car contacted dealer vehicle towed to dealer. was contacted by Ray from service who told me no codes were found and could not duplicate issue said tech drove it and found no vibration he asked for permission to drive home to check it I explained to him I have 2010 silverado 1500 with 200,000 miles that I plow with that steers better than this I also explained my brother owns exact truck same year every except his more miles and steers perfect, I also mentioned that a friend that is a gm tech said theres tsbs on these trucks for this issue he stated he had no knowledge of such which is strange since I clearly see them online. I am afraid to drive it. something isnt right. I love truck otherwise just want it fixed.
- New Paltz, NY, USA
* The touch screen went blank. After inspection by Dealer, it was discovered the radio failed causing this event to occur. * Without this component, the turn signals did not work properly, the seat belt warning did not sound, there was no access to rear camera, and rear cross traffic warnings and back-up camera did not work. In addition, access to On Star did not work for any emergency situations. * Dealer confirmed the radio caused this issue. * Only the Dealer inspected the vehicle. * There were no warning lamps, messages, or other symptoms of the problem prior to the event occurring. It happened after starting the vehicle one morning (April 25, 2023). Additionally, the light on the touch screen remained on when the motor was turned off, causing drain of the battery and leaving me stranded. I had to call emergency services to help me. I had to purchase a new battery because of this along with the purchase of a new radio component as well as pay for re-programming of the system. Total cost of this incident was $1,400.71. It should also be noted that the vehicle only has 65,000 miles on it.
- Columbus, OH, USA
The stabitrac system malfunctioned and went into low power mode while on the highway almost in an accident because of speed loss. The button to turn it off did nothing. Still unsure what caused this to malfunction but needs to be a way to override to maintain speed without power loss
- Wentzville, MO, USA
Every time I'm driving on highway the truck keeps vibrating and feel like its going to shut off any minute. Also when I try to pass a vehicle it takes couple seconds to responds and then I feel like the transmission kicks. I feel like chevy should do a recall to fix this popular problems. In other words the truck has problems shifting from 1st to 2nd gear. You feel a little kick/jump when you hit the gas.
- Marrero, LA, USA
Forward collision goes off on its own for no reason, my ac went out at 4000 miles and cemetery froze over, my rear third brake light leaked at 5 months old and ruint my headliner and they wouldn't fix it without me paying, and now I am experiencing the shudder from my transmission that appears to be a common issue with all the trucks chevy put out. I also feel as if they will find a way to not cover this as I am out of warranty
- Asheboro , NC, USA
Fleet vehicles allow shifting from park without seatbelt, intermittently. Another similar year that I drove was easily broken to always allow shifting out of park with no seatbelt where it should have been required. Thank you
- Austin, TX, USA
The ignition gets stuck when trying to completely shut off the vehicle and won-??t release the key or shut off the vehicle. I was stranded in a parking lot with my young daughter, unable to get the key out. In order to shut off the vehicle and remove the key I had to remove connection from the vehicle battery. The closest dealership is an hour away from where I live and this is our only vehicle so I would not be able to come home until the problem is fixed. No warning or malfunction indicators.
- Bodfish, CA, USA
Ignition Key Cannot Be Removed and/ or Does Not Rotate to the Off Position. It started about three weeks ago and has gotten progressively worse. The engine turns off but the vehicle remains energized. Repeat start, gear cycling, steering wheel movement and holding the shifter detent randomly allows the key to be moved to the fully off position and removed. Reference GM bulletin PI1429B. Applies to my 2019 as well. Dealer did no research when I took it in and could not reproduce at time of inspection. Said it was out of warranty and without being able to reproduce, would have to have a tech try to reproduce then diagnose.
- Saint Louis, MO, USA
Key keeps getting stuck in the ignition apparently talking to the dealership service department, they have no clue either. Many other people complaining and GM not doing anything about it. This should be a recall since it is affecting many different colorados and different year models also
- Jacksonville, AR, USA
The key remains stuck in the ignition when the vehicle is turned off. This started occurring intermittently about two months ago but has become constant in the last two weeks. I'm concerned about leaving the key due theft concerns. I have an appointment with the dealer, but my research has found that this problem has been persistent with model years 2016 to the present.
- Shreveport, LA, USA
I was driving on highway when I noticed several people passing me on the right and pointing down at my truck. I remember my truck had slowed down and when I went to press on the gas and move to the right lane to pull over it did not respond. I then noticed smoke filling the cabin that was coming from underneath and up through the transmission stick. When I hit the brakes they went right to the floor. I ended up using the ebrake to slow the truck down and pull to the side. When I exited the vehicle it was already on fire and I proceeded to move myself to safety. A passing fireman tried to use an extinguisher to put out the fire to no avail. The truck only had 14000 miles on it and was two years old with no recent work done to it at all
- Manchester, NH, USA
The transmission surges causing the truck to lunge forward when starting from a stop. The key will not turn completely off allowing the key to be removed. Both events occur occasionally so if the dealer says it did not happen to them then there is nothing they can do. Both things are being reported on the internet by numerous people. Both things are safety hazards.
- Bel Air, MD, USA
Truck shudders while driving can't tell if it is going to shutdown or brakes strange shuddering while driving
- Sharpsville, IN, USA
- Spfld, MA, USA