On [XXX], I discovered that the backup camera on my 2023 Chevy Colorado was malfunctioning. Regardless of whether I was operating the vehicle in reverse or manually activating the backup camera, it remained inoperable. On the same day, I made a reservation with my local Chevrolet dealership in Elko, Nevada, to have the backup camera inspected. I took the truck to the dealership on July 19 for a repair under warranty. However, the technician informed me that the issue could not be resolved and believed it was a harness that had become pinched and required replacement. The dealership ordered the necessary part but was unable to provide an estimated time of arrival (ETA). As of December 1, despite my efforts to resolve the issue with both the dealership and GM-??s corporate entity, I have yet to receive an ETA or any parts for repair. According to the National Highway Traffic Safety Administration (NHTSA), backup cameras are mandatory safety equipment for vehicles manufactured in 2018 and newer. I have brought this matter to the attention of GM and the dealership, but it appears to be unaddressed. The design of the truck makes it challenging to see behind, and the inability to perceive potential hazards in the rear poses a safety risk. GM has failed to address this issue, despite the fact that it is a critical safety feature. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Spring Creek, NV, USA

Wipers works 95% of the time. However, they randomly will not work some times and the time varys from 10 minutes to 12+ hours before they start to work again. This issue has been present since I bought the truck in July 23 and I've taken it to the dealer a half a dozen times for this issue but in all cases except once the wipers started to work before the tech could diagnose the problem. The one time they were able to work on it while it was not working they determined the lighting control module had reported failures. They replaced the module but I again experienced another incident where the wipers stopped working for 12 hours - this occured during the weekend when the dealer was not open. Dealer keeps stating they cannot replace parts unless they can prove something is broken so every time I drop it off even with video proof they say they cannot replicate the issue and send me on my way. A TAC case has been opened with GM and am awaiting feedback. The first time this happened I was driving 70+MPH on a highway when a sudden storm hit. I went to turn wipers on and they did not come on. I had to roll down the window and stick my head out to see to exit the highway.

- Kernersville, NC, USA