10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On [XXX] at approximately [XXX{}, my new 2025 Chevy Colorado Trail Boss which I purchased from the dealer brand new on [XXX], experienced a sudden catastrophic transmission failure which led to myself nearly being severely injured/possibly killed while driving on a main road in New York; on the way to pick up my two small children. The vehicle while on a main road (state highway) with other vehicles traveling at speeds of 40mph or greater, experienced a sudden mechanical failure that resulted in a complete loss of acceleration, and my vehicle was nearly rear ended by high-speed oncoming traffic behind me. As a medical professional, this is extremely frightening, because a mechanical issue like this could have led to the significant traumatic injuries to myself, my children and others. Upon the vehicle coming to a complete stop in the middle of this main road/state highway, the vehicle was turned back on and then went into a "Limp Mode" and was able to slowly crawl to the dealership which it was purchased from nearby. Luckily with the limp mode and hazard lights, I was able to safely make it to the dealer service department. There was a check engine light that then appeared on the dashboard after the vehicle had come to complete stop on the road, there were no indicators or symptoms that were occurring prior to this event. The vehicle was inspected by the service department of the dealership on 04/15/25, with the result as per the service manager and general manager being a major Transmission component failing- (Valve Body Failure). The service manager and general manager did not tell me if they would send the defective part to the manufacturer for inspection, they seemed more focused on having me leave the dealership and being satisfied with a repaired defective un-safe vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Freeport, NY, USA

- Sugarloaf, PA, USA