After the vehicle was parked and powered off for several hours, I started the truck and experienced an extreme and unexpected audio volume spike from the factory BOSE sound system. The startup sound and turn-signal chime played at an excessively loud level, far beyond normal operation. The sound was sudden and intense, causing immediate ear pain, ringing, and a headache. My dog, who was in the vehicle, became visibly distressed and shaken by the noise. This volume spike occurred before any media audio was playing and appears tied to the vehicle's startup and chime audio system, not user-adjustable radio volume. The turn-signal clicking remained extremely loud afterward, indicating the same audio channel was affected. The vehicle has been operating normally prior to this incident and had not been modified in any way. This occurred during normal use of a brand-new vehicle (purchased about a month ago) with no warning lamps/messages/ or other symptoms prior to the incident. The problem has been reproduced and was able to be recorded via phone video during a reproduction attempt to provide to dealer.

- Belle Mead, NJ, USA

Purchased brand new April 24, 2025 within two days of purchase the infotainment system went blank after a few seconds it reloaded. This happened off and on for a couple of weeks dealer replied its a known issue. After 5 weeks the infotainment system and the driver dash went completely blank and stayed that way. The infotainment system had a picture of a care with a wrench and screw driver stating software update failed. I was out of town and stopped at a certified Chevrolet dealer and was told they could not fix it. That there was a software update but no eta on when it would be sent over the air. Now the infortainment system doesnt load when i start the car just the warning about the software update. I took the vehicle to a local dealership and they had the vehicle for 5 hours and could not get the system to accept or update the software. Sometimes the infortainment center will load but doesnt work properly and continues to go blank while driving leaving me with no speedometer, fuel availability, etc.

- Stevensville, MI, USA