The contact owns a 2011 Chevrolet Cruze. The contact called on behalf of her son. While driving 20 mph or less, the accelerator pedal was depressed, but the vehicle failed to respond. The contact stated that the reduced power, traction control, check engine, and electronic stability control warning indicators illuminated. The vehicle was towed to the dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,468.

- Ravenna, OH, USA

The contact owns a 2011 Chevrolet Cruze. While driving 70 mph, the check engine warning indicator illuminated as the speed independently reduced. The vehicle was taken to the dealer where it was diagnosed that the front valve cover needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.

- Junction City, KS, USA

Takata recall the PCV valve is built into the valve cover, there is a spring in the PCV valve that fails causing the emissions computer to not work correctly. Failure of this spring cause rough idle, loss of power, and failed emissions test. Multiple reports have been made.

- Bessemer, AL, USA

When I am driving down the high way or if I am going up the hill my vehicle feels like it is going to stall so I have to pull over to the side of the road. It also was a salvage title and I had no idea when I bought it I found out it was a salvage vehicle after I took it to the dealership to fix my recall in which they claim they fixed my recall but I took it to another mechanic and they told me the recall was not fixed. The recall was a transmission control module. Also when I bought the car I took it back three times and they said since I paid cash for it there was nothing they could do I feel like this was a lemon.

- Syracuse, NY, USA

My 2011 Chevy Cruze throws two codes cam shaft position sensor and crank shaft position sensor we've replace them twice engine still throws the code. My car when I back up jerks some times and and the taillights flicker. I'm getting tired of replacing these parts. It's been going on weeks and I've replaced them twice now.

- New Philadelphia, OH, USA

I purchased a pre-owned 2011 Chevy Cruze in August of 2016. In December, I was driving on the highway and my car started to jerk as I pushed on the gas and it wouldn't accelerate. I pull over and parked the car to see what was wrong. I restarted the car and put it in drive, but it wouldn't go forward; however, when I put the car in reverse, it moved. My mom called the dealership we bought it from to claim the lemon law, but their response was that they couldn't do anything about it because the car was older than 30 days. She was also told that the lemon law does not apply to used vehicles, so my dad had the car towed to Chevrolet. They said that the transmission was the issue. My issue is that I had this car for 4 months. Replacing or getting the transmission fixed costs more than the car is worth. I do not have the funds for this being that I am a college student, and I need this transportation. I can't trade this car in since it's in this condition. My other issue is that there is no recall for this malfunction in this particular vehicle. After doing some research on this issue, I realized that there a lot of people dealing with this same problem and others regarding the transmission. I believe there should be a recall on the transmission because this issue is extremely dangerous.

- Humble, TX, USA

The contact owns a 2011 Chevrolet Cruze. The contact stated that the vehicle experienced an issue with the shifter not shifting and the vehicle not decelerating. In addition, the vehicle would not accelerate past 30 mph. The failure occurred without warning. The vehicle was towed to the dealer, but diagnostic testing was not performed. The manufacturer was not notified of the issue. The failure mileage was approximately 107,000. The VIN was not provided. Updated 01/25/17

- Baltimore, MD, USA

While driving down a city street, the vehicle was stopped at a stop light. Just as it was about to move forward as the light turned green, it went into engine power reduced mode and prevented the vehicle from moving forward at a normal rate of speed. Thankfully was able to get the car off the road. Had to be towed to mechanic. The conditions were cold (about 20 degrees), with no ice. Further warnings included traction control servicing, but there were no issues with the traction control system. Mechanic is saying it is a throttle body issue.

- Bloomington, IN, USA

While driving to work I received the turn off ac engine to hot warning.the temperature outside was in the 50's. pulled over and saw the coolant was low, added coolant but it wouldn't stay in the tank. Took the car to arrowhead Chevrolet in peoria, AZ and was told it was the water outlet housing leaking and cost to replace was $490, the car has 69,000 and shouldn't be having this issue, the dealership could care less, called GM warranty and was told basically too bad and we are sorry but it's not under warranty and we will not provide cost assistance for the repair. Currently there is a recall for the coolant leaking at the water pump, but GM feels it shouldn't cover the water outlet housing. I'm sure it's leaking from the water pump but the service manager just wanted to make a dollar off a poor single mom. Shame on GM for knowing the issue with the coolant leaking isn't just related to the water pump but the whole cooling system!!

- Surprise, AZ, USA

This vehicle safety complaint is in regards to my 2011 Chevrolet Cruze lt, which was serviced at ourisman Chevrolet of bowie, a General Motors (GM) authorized dealer, for the repair of my vehicle. I incurred charges for unwarranted maintenance repairs on the following dates September 26-October 5, 2016 ($134.95 and $139.07 (cost for a new battery)), April 26, 2016 (warranty covered repairs), April 11, 2016 ($590.92), and April 14, 2015 ($382.14) that never addressed the safety complaints I made, all of which were handled by service advisor buddy reio. On these dates, I took my vehicle to be serviced for experiencing hazardous issues with its electrical systems and reduced engine acceleration while I was driving between 40-55 miles per hour. Without warning, my vehicle's speed would decelerate (both on the highway and residential roads) and my car doors would begin to lock and unlock uncontrollably with error messages 'service stabilitrac, ' 'service parking assist, ' and 'service airbag' displaying on my dashboard. After about 30 seconds of this condition, my car would resume normal functioning. I incurred $1,247.08 in unwarranted repairs for my vehicle, which was never properly diagnosed, leading to my vehicle shutting down while I was driving it on October 22, 2016. On October 22, 2016 at 3:20 P.M., while driving on a busy thoroughfare, my car decelerated and error messages displaying 'service stabilitrac, ' 'service parking assist, ' and 'service airbag' showed. After approximately 30 seconds, the car began to shut down and I managed to steer it out of the way of oncoming traffic. I immediately contacted Chevrolet's roadside service and informed the representatives that my engine would not start and I was stuck on the side of the road.

- Upper Marlboro, MD, USA

The contact owns a 2011 Chevrolet Cruze. While driving 35 mph, the air conditioner indicator illuminated and the temperature gauge displayed that the vehicle was hot. The vehicle was taken a dealer where it was diagnosed that the cooling outlet pipe was leaking. The manufacturer was not made aware of the failure. The failure was not remedied. The failure mileage was 76,000.

- Richmond, VA, USA

I have been having several issues lately that are not covered under warranty with my car. Power train issues, stability issues, sensor issues. These issues have happened on and off and some have been fixed before and they keep getting worse. The car starts shaking really bad when I am driving. It does not feel safe.

- Lewisville, TX, USA

Since purchasing this vehicle there has always been a hesitation in the acceleration and "engine jerking". I originally reported within the first approx 6 months of owning the vehicle. The service center had their transmission specialist drive the vehicle and I was told "that is just how it drives. I told them on a second time about the ongoing issues and was dismissed. Last year I started getting the "service stabilitrak" error and the jerking and lack of acceleration and hesitation has gotten increasingly worse. This is a safety concern as trying to go from a stopped position and going through an intersection it will lag and can cause a delay also driving down the road it will jerk and almost feel like I could lose control of the car. I often also get a smell of the coolant that goes through my car. I have had all recalls in the past taken care of, but the stabilitrak is an ongoing issue that is very concerning for the safety of myself and my daughter as a passenger in the vehicle. It has been an ongoing issue since the purchase of the vehicle 05/2011 only increasing in severity.

- Colorado Springs, CO, USA

I was driving to work on Oct 10, 2016, a bit before 3:30 pm on the belt parkway in brooklyn NY. I was going slowly as there was heavy traffic. I had been driving for 90 minutes when I turned on the ac and immediately noticed a strong burning smell, so I turned the ac off. A few moments later I noticed wisps of white smoke coming from under the hood of the car. By the time I was able to pull over (less than 2 minutes) heavier white then gray smoke began pouring out and various warning lights came on in the dashboard. I got out, grabbed my belongings and called 911 within 3 minutes of pulling over. An off duty fireman attempted to assist with a fire extinguisher but in minutes the front of the car was ablaze. Firefighters responded quickly but the front of the car was engulfed in flames and it is a total loss at 67,000 miles. In 4 years of owning this car I had 3 recalls (one for engine fire) and multiple letters from Chevy of other issues that might arise (the last was for the accelerator pedal possibly coming off). I've never had a car with this many issues.

- Manahawkin, NJ, USA

Takata recall'' a whole burn into my air condensor causing my fluids to leak out and causing a bad smell

- Tuscaloosa, AL, USA

Transmission jerks extremely hard. When air is on car fails to accelerate at all. Idles on its own, jumps gears always. Fuel system is bad, it chokes constantly and wont start some days. It vibrates extremely hard and I had it serviced 1 month ago for shaft case. This is the worst car ever!!!!!!! its a danger to drive it wont pick up speed and when the air is on it wont move at all. If still at a light, it will jerk extremely hard to where it jerks me. When in park it idles itself. If I'm entering onto the highway it wont pick up speed even if the air is not on. When I reverse and go back to park it jerks extremely hard. I hate this car!!! sometimes it doesn't want to stop.

- Marietta, GA, USA

I bought my car March 2015 and I have had nothing but problems since I got it. I still owe $ $8000 on it and the GM company told me my motor is blowed. My father is a mechanic and took a look and said he believes my car jumped time because my water pump quit. Morgan mcclure told me they would fix it but it will cost me 3500 dollars. I think all these cars need to be taken off road and everyone who has had issues should get placed in another car.. I am paying a total of 17,000 for my car and its not even drivable. I will never by another Cruze and I will let everyone know the issues so they don't buy one earthier. Ive been ripped off with this car since the day I bought it. This is exactly what happened to my car.. I drove my car to work with no issues. When I got off work I crank my car and drove it to morgan mcclure to get a reservoir cap for my car because it wouldn't tighten down like it was stripped. I cut my car off went in to morgan mcclure and bought cap. Put it on and my car wouldn't crank back. They looked at car and charged me $35 for looking at it for 2 seconds to tell me it has no compression and my motor is blowed. They told me they can fix it but I need a new or used motor and it will cost $3500.

- Wise, VA, USA

The contact owns a 2011 Chevrolet Cruze. While driving at an unknown speed, the check engine warning light illuminated intermittently. The vehicle was taken to a dealer where it was diagnosed that the PCV air charge bypass tube needed to be replaced. The vehicle was repaired. After the repairs, the vehicle began to increase in rpms while idling roughly. The vehicle was taken back to the dealer, but the cause of the failure was undetermined. The vehicle was taken to an independent mechanic who diagnosed that there was a vacuum leak and the diaphragm and valve cover assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 38,064.

- Doylestown, PA, USA

Drove about 45 miles and parked vehicle. Noticed engine fan running hard, shut off vehicle and went into store. Returned to vehicle twenty minutes later turned on car, fan still running hard. Pushed onstar button to get diagnostic check. Engine error code found, advised to take to dealer to investigate. Started vehicle about ten minutes into drive, could smell coolant from engine and vehicle slowed and chimes came on with dash reading: Engine overheated stop car and turn off engine. Had towed to dealer, they say a port is cracked in cylinder head and coolant leaking. Will cost $500 to fix. Vehicle has 59,000 miles. Also engine makes popping noises after running on highway and come to a complete stop. Sitting at light or stop sign and it pops four or five times. Don't hear it when I'm driving. These cars are lemons, GM needs to recall them and give us our money back!

- Silverdale, WA, USA

Existing recall recall number: 12V288000 applies to my vehicle despite my VIN not qualifying for this recall. I have had to replace several parts relating to engine cooling including a water pump on two occasions within 9 months. It is well documented with my GM service center (bergstrom GM of neenah, wi 920.722.1111) and other certified mechanics that oil has been found and cleaned out of several areas of my engine including: The turbo charger, intake manifold, throttle body, charge air cooler and its inlet and outlet pipes, and cylinders. In addition, my thermostat has failed and does not notify me of an over-heating issue. An overheating engine that leaks oil throughout with no warning from the thermostat is a recipe for disaster.

- Oshkosh, WI, USA