Runs like the black stallion with a stud of a hide [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Antonio, TX, USA

We were in a car accident and ended up rear-ending a vehicle that had already stopped. We hit at an estimated speed of 20-25mph and the airbags did not deploy. We were traveling at 45mph when the brakes were hit. It seems like the airbags should have deployed at this speed. We only have minor injuries, but if there is a possibility others could get hurt because of a similar issue I feel that it should be at least looked into. You will be better able to tell if the angle or the crash or something faulty that prohibited the airbags from deploying.

- Macomb, MI, USA

Car was hit on back drivers door and wheel well, it pushed the back bottom seat in. Car spun three times in the rain and none of the 10 air bags deployed. I hit my head on the side drivers window 3 times due to side seat air bags not deploying. GM came out while car was in auto shop put some machine on it to address my ? why air bags did not deploy when it was hit hard enough to push car frame in and spin whole car three times. They told body shop that it was hit in such a way the two seat air bags were not sensored. I have not felt safe in car since. Car was on a rual street when hit at about speed of 40 mile an hour. I can email pictures of car damage if needed.

- Granite City, IL, USA

Car was stopped at a red light, ready to make a left-turn and completely shut off for no reason. It turned on after some minutes but there are many complaints online (https://www.cargurus.com/cars/discussion-T65940_ds765514) of the same issue with this make and model (including newer ones), a lot being while the car is actually driving. This is so dangerous!! we don't feel safe continuing to operate the car since finding out it's a recurrent problem for people with this car who have had no resolution even after filing multiple claims with car company and taking it to the mechanic.

- North Miami Beach, FL, USA

I am having problems with my trunk release. The trunk will randomly pop open when the car is in park and when I start the car and, when the car is off and in park.

- Lakeland, MN, USA

Trunk electric open button does not work, must use the remote trunk button to open trunk. I hope that no small child should climb in trunk and close the trunk lid. When car is stationary. And remote is not close by.

- Roy, UT, USA

I was trying to park my 2012 Chevrolet Cruze car in a parking place. I turned into the parking spot and when I placed my foot on the brakes, nothing happened. I looked down at my foot and watching myself repeatedly pump the brakes. Instead of stopping, my car went over the parking spot yellow curb, over a sidewalk and some grass, and I hit a parked vehicle. Before I hit the vehicle, I luckily turned my wheel, causing less damage to the parked vehicle. After I hit the vehicle, my car turned back into the parking lot where it finally stopped. I am not sure if it stopped because of me repeatedly pumping the brakes, or that I finally ran out of momentum, since I had not hit the accelerator since before trying to park. My bumper is damaged, had to have car towed because I am too afraid to drive it. My 5 year old daughter was in the backseat, in her booster seat, during all of this, and I am afraid thinking of how worse it could have been, with the brakes not working. I found out after the fact that there was a recall for this year and model car for the brakes, and that recall was before I owned the car.

- Kenner, LA, USA

The electrical pad that you push to open the trunk is faulty and does not work anymore. Only way to get into trunk is to push key fob. If a child or adult got trapped inside it could be harmful due to fact that the push pad for the trunk open is faulty.

- Mount Pleasant, MI, USA

Vehicle turned off in the middle of taking a left turn. Caused the car to go off the road into a graded lot. At this point causing my tire to go flat and damaging the fender and passenger door. This is not the first time the car has turned off on me. I have had it in the shop 3 times in the 4 months that I have owned this vehicle and still nothing is resolved.

- Lake Havasu City, AZ, USA

[xxx] VIN my car was taken to dealership because it started making a sound like the motor was ticking and had been overfilled with oil about 6 months before by the dealership. The serviceman waited until next day to drive the car. While being test drove by the service man it caught on fire and burned the whole motor and outside of the car up. All plastic was completely burned. My insurance man who went to look at the car said he could not tell if the plastic shield on the bottom had oil on it or not but they could further investigate and would be able to find out. Now I had insurance full coverage on the car and I bought gap from the dealership when I purchased the car. I am paying a 6.25 interest rate on the car which came to $22,740 plus $3,000 down when purchased and been paying for 1 year. Paid for extended warranty and gap. I have waited over a month for GM to investigate this and of today's date the dealership says they have not come to do their job. I am 64 years old and never dreamed that a large dealership could or would do someone like they have done me. There was very large recall on 2012 cars and I don't know if mine was ever fixed because I didn't know about the recall until this happened. I just want my money back for the down payment so I can buy another car and for my car to be paid off by the dealership because they are the ones who over filled the car in the first place. The dealership should be responsible for the car it was in there place there service men was driving it when it caught on fire. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dallas, GA, USA

Driver was traveling approx. 15-20 mph when traffic stopped in front of her. Driver was at a safe distance behind the vehicle in front of her. However, after applying the brakes the car did not stop and hit the vehicle in front of her. The driver could not figure out why the crash happened as she applied the brakes and the car felt like it wouldn't stop. Not only did the vehicle not stop but it also had extensive front end damage without any airbag deployment. Both issues are very concerning to the driver. The vehicle has since been repaired but still feels like the brakes are not functioning like they should.

- Baltimore, MD, USA

Strong odor of coolant entering the interior of car when heater is used. Becomes stronger if window is open while driving. Odor is not present when at standstill. Open opening hood with engine off odor can be sensed near the water pump area. Dealer replaced water pump a week ago to remedy the problem. The vehicle has 28 K on it.

- Mc Gregor, MN, USA

The contact owns a 2012 Chevrolet Cruze. The contact stated that after a severe hail storm, there were large dents in the vehicle. The vehicle was inspected by an independent mechanic and they advised him that the hail storm caused $7,000 worth of damage to the vehicle. The vehicle was repaired. The contact was concerned about the safety of the steel if he were to be involved in a crash. The manufacturer was not contacted. The failure mileage was approximately 5,000. The current mileage was approximately 19,000. Updated 05/08/13 the consumer stated a vehice parked next to the this one had minimal hail damage. Aaa made 3 visits in order to repair the damage. Updated 06/04/2013

- St Louis, MO, USA

After having the underbelly shield modified on my sister's 2012 Chevrolet Cruze eco per the recall (NHTSA campaign number 12V288000) I noticed an increase in buffeting and highway speed wandering in the handling of her car.this is most noticeable at speeds of approx 75 mph and higher. The car felt less stable than it did prior to the recall service being performed on the vehicle. Because of this, I purchased a replacement underbody shield from a dealer and re-installed it. The result of this re-installation was noise back to normal, handling back to normal.

- Washington, DC, USA

I took my vehicle in complaining of a strange noise, almost like a "pop" when braking. When the dealership looked at it they told me it was the struts. They stated they were waiting on a recall from Chevrolet and that I should just continue to keep calling and checking on it. I called them each month since. Each time they assured me it would not affect my vehicle at all and that it would be fine. Obviously, a strut is a part of the car, it must be needed to function or it would not be on there. I have no idea how this is affecting my vehicle including my tire wear, brakes, and overall structure of the vehicle. There has still been no recall issued and the problem still exists.

- Winchester, VA, USA