10.0

really awful
Crashes / Fires:
10 / 13
Injuries / Deaths:
5 / 0
Average Mileage:
53,267 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 Chevrolet Cruze:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #2

May 232012

Cruze

  • 10,188 miles
I was driving home and out of nowhere my 2012 Chevy Cruze dings and says "engine overheating A/C turned off, " I was very surprised but kept driving and literally one minute later the car dings again. There is a different message that says "idle engine overheating, " at this point I am very worried and I pull over and call the Chevy dealership that I bought the car from and explain what has occurred. I was advised to bring the car into the service department. So, I start the car up and begin the drive over to the dealership that is about 15 minutes away because of traffic. Not three minutes into the drive I get the same message "idle engine overheating, " I'm very nervous but keep going and about two minutes later I get a new message "shut engine off engine overheating." I call the dealership and they tell me that I am close enough that I should just continue and drive to the dealership. I get about 200 yards from the entrance of the dealership and my engine starts smoking. I have had this car for less than seven months and I basically only use it to drive to work and school. I take very good care of my vehicles, I get the oil changed every 4,000-5,000 miles, in fact I got an oil change less than a week ago.

- Grand Rapids, MI, USA

problem #1

Apr 092012

Cruze 4-cyl

  • 12,200 miles
This vehicle was purchased December 2010 and since the purchase all the issues that 2012 Chevy Cruze has been subjected to regarding recalls we have suffered them. This complaint is filed due to the fact that, although the car is under warranty, GM and the dealership refuses to honor the warranty, for the repair of the fly wheel bolts. These bolts are internal and are currently loose and while driving the vehicle, the vehicle does not accelerate and then suddenly stops.

- Kingwood, TX, USA