The engine on our 2012 Chevy Cruze experienced a blown head gasket and possibly warped heads, leading to the engine overheating and making the vehicle inoperable. It is available for inspection if needed. The car was towed to a local mechanic, was pressure tested and then confirmed the diagnosis. It has not yet been inspected by anyone else. There were no warning signs prior to this happening. There were recalls for 2013 and 2014 Chevy Cruze head gaskets but not model year 2012.

- Broad Brook, CT, USA

Check engine light, traction control light, tire pressure light came on. Message on dash reported reduced engine power, service stabilitrak, and car slowed to 16 no more than 20mph and would not go any higher.

- Milwaukee, WI, USA

Everything that has to do with the air in cabin and air intake for engine fails. Have issues all the time with it, told I need to fix one part then that fails again. Can-??t use the AC in this car more than half the time if not an issue arises. Now I can-??t get my inspection because again the same codes: P0097, P0171, P11c3, P 2199 At first I had only an issue with the MAF new one was placed and now all these errors popped up. The electrical also gave me issues before the lights are not as bright anymore in the car not the headlights. Too afraid to change them because I need the vehicle for my medical appointments and to pick up kids from school

- Katy , TX, USA

The car's theft deterrent is not able to be turned off and is causing the car to stop working. I was driving my car on the highway and all of a sudden it completely shut off. I had it towed home. I replaced the battery and it worked for a short period of time but then shut off again. My mechanic states that the theft deterrent is getting triggered. We replaced the battery, fob battery, and checked everything it could possibly be with no luck. The car is too dangerous to drive and has caused missed work and loss of income.

- Dayton, OH, USA

Engine valve cover explode

- Fresno, CA, USA

I purchased this vehicle almost three weeks ago-??I-??m assuming it-??s out of warranty-??J am spending out of pocket expenses to have this car repaired-??.It has a faulty leakage in transmission that mechanics seem to can-??t fix-??.I need my car for transportation-??.ATP I-??m assuming the car is a lemon

- Baltimore , MD, USA

- There is a severe oil leak that. - 1. The vehicle broke down when driving, which put the family and other drivers at risk. 2. The burning of the oil and the vapor coming from the burning was not safe to breathe. - Yes, the problem has been confirmed and attempted to be fixed by a dealership upon purchase through Southern Utah Car and Trailer Sales. - No the vehicle has not been inspected by the manufacturer/police/ or other. - Yes, low oil pressure and a check engine light. They first appeared in February of 2023 and have remained present, only getting worse over time.

- Cedar City, UT, USA

The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at 35 MPH, the vehicle overheated and lost radiator fluid. The engine overheated warning light was illuminated. The vehicle was diagnosed by an independent mechanic and confirmed that the main seal over the engine, water pump, and timing belt had caused the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not on recall. The failure mileage was approximately 139,000.

- Garden City, ID, USA

The contact owns a 2012 Chevrolet Cruze. The contact stated that while his daughter was driving at unknown speeds, the vehicle lost motive power after 45 minutes. The RPM increased, and the vehicle failed to accelerate. The driver was able to pull over. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The contact stated that after driving for 45 minutes, the vehicle lost power and went into LIMP Mode. The transmission had seized in fifth gear. The vehicle was taken to the local dealer, where it was diagnosed that the speed control sensor had failed. The contact was informed that the speed valve and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.

- Yardley, PA, USA

Motor is leaking coolant around the water pump. Although it is leaking the water pump is not bad, but because it is leaking it cause the car to lose coolant and goes in the state of overheating.

- Rocky Mount, NC, USA

Motor is leaking coolant around the water pump. Although it is leaking the water pump is not bad, but because it is leaking it cause the car to lose coolant and goes in the state of overheating.

- Rocky Mount, NC, USA

The contact owns a 2012 Chevrolet Cruze. The contact stated while driving approximately 30 MPH, there was a burning odor coming through the vents. The contact stated that smoke was coming from the engine compartment. Additionally, when the vehicle was parked, there was condensation underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the intake manifold, valve cover, exhaust manifold gasket, oil filter housing, and coolant reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Princess Anne, MD, USA

Started the purchase June 2022 when dealer said everything is good, Carfax no accidents, good car, nothing wrong. Dealers had me drive MI to CT to get the car, had 5-y.o. kid w/me. Brought car to mechanic when finally delivered July 6, ebrake almost gone; dealers had me drive w/my kiddo CT to MI with no ebrake on 6 speed turbo manual, wonderful. In writing said they would fix & some extras for all the issues they caused such as selling a vehicle w/o having title. Made it home in one peice. Next few weeks, car started shaking and stalling out losing complete power while driving, stopping at lights/signs, it hasn't stopped. Different smells of fluids coming inside ever since. Clouds of smoke coming from exhaust. Fuel seems to slip like sputtering/jolting, more smells coming in car. Check engine light on, went to Advanced Auto, showed me code has to do w/fuel/fuel tank & it showed dealer cleared out check engine without repairing. More research, they fraudulently passed the car for inspections/emissions & said it was good & passed, never received copies. They passed brakes when in writing they were to repair at no cost due to deceptive practices. No, nothing has been fixed; no, they never transferred title/registered vehicle. Now May 2023. Drove it now/then keep it going; MI awful winters. This winter heater went out for 3 days, no blower, no noise, magically started working. Roughly a dozen times when I shut it off, theres noises from front by grille like a ticking, no clue. I've drivien car 5,000 mostly from trip to get it. Dealers never provided the 3 special 10 yr warranties that car had. I found out, they were all expired, nothing I could do. They didn't disclose issues & 3 wks after purchase, accident on Carfax. So much fraud, it is sickening. One of the dealers violated their FTC Orders. Lies & lies, also @3 times stabilization/traction both need repairs then disappears 2 days. Loses power, definitely does not feel turbolike. Issues 7.6.22 & continue

- Menominee, MI, USA

Value covers leaking oil and I replace it 6 times and it keep leaking

- Fresno, CA, USA

2012 Chevy Cruz turbo failed. Car is available For inspection upon request. The dealer that I had purchased a vehicle from in 2022 was informed that my check engine light had turned on and I checked this at AutoZone that there was still an oil leak as well as an additional issue after they had finished repairing a coolant leak that caused my vehicle to overheat all before my 30 day warranty ended. He informed me he would get it repaired for me. However, he never returned my calls or texts, since I had let him know on the final 30th day since I had purchased the vehicle. The vehicle has been inspected by a mechanic that has confirmed. The turbo is in fact bad and needs to be replaced. My car broke down while turning right on a busy intersection.

- Lake Forest, CA, USA

Please print off the scanned documents and add them to the complaint form # 11512592. I needed more room to upload 4 more jpeg files to show the history of the problem with the valve cover and PCV valve attached to it. Thank you.

- Yakima, WA, USA

Please attache the scans attached to this email to incident/complaint # 11512592. I needed more room to upload my history with this car and the issues with it.

- Yakima , WA, USA

I am wondering when GM is gonna admit fault on these Chevy Cruzes? My mechanic father owns one. He's had to replace Valve cover gasket on his 3x. Mine at least 4-5x now. One bad oil change at a dealership almost cost me my engine at Sunfair Chevrolet. They left 2 rings on the oil fuel filter causing it to leak all over my engine compartment which left me roadside the next day after driving it 2 hours the night before back in Aug 2016. So they gave us 10K miles over this incident in case my engine blew. It ran a bit hotter than it did before this incident. I also noticed a burning smell. Enclosed in the scanned documents you will find a letter from Chevrolet discussing a "engine light" coming on and engine coolant leak from the water pump reservoir leading to a drip of coolant onto the engine or onto the ground. Overtime, the loss of coolant will reduce cooling performance and eventually could lead to engine overheating. Well, that isn't the only issue. Look at my scanned documents to see how many times the valve cover has been the issue. Always the engine light coming on and pull codes. A mechanic friend, replaced the valve cover gasket for me before it became a recall to save me$. Engine light came on again in 1 year. The PCV valve was built into the valve cove creating a chronic problem. Leads to a loss of turbo power. The last time manifold had to be repaired, they lifted the valve cover to get to it; leaked oil one day after my husband just replaced it. We assumed that was the issue (again), so instead of taking it in, he replaced the seal before taking it in. Someone please help us. Last fix was Aug. 2023, one day after it was in the shop. over $1200 in repairs I called GM, they told me to take it into the dealership. They focused on an oil leak from oil feed line. 4 days in still wasn't repaired. 1-20-14 I think was first incident of a valve cover issue. This is only 2 years after the car was "NEW". 137K miles on it now. Faithful with oil changes.

- Yakima, WA, USA

The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 35 MPH, he smelled a burning odor and saw smoke coming from underneath the hood of the vehicle. The contact then drove the vehicle to a local dealer where it was diagnosed that the front valve cover gasket and oil pan were leaking. The front valve cover gasket and seals were replaced; however, the failure reoccurred. Additionally, the contact stated that while driving at an undisclosed speed, the message "Low Power" was displayed, and the vehicle lost motive power. The contact veered to the side of the road. The vehicle was taken back to the dealer where the front valve cover gasket and seals were replaced. Additionally, the dealer diagnosed that the thermostat had overheated and had melted the coolant hoses. The thermostat and coolant hoses were replaced; however, the failure persisted. The vehicle was towed back to the dealer where the front valve cover gasket and seals, the thermostat, five coolant hoses and coolant reservoir were replaced; however, the oil leak persisted. The vehicle was taken to a second dealer, Curry Center Auto Center, Inc. Chevrolet (2906 E Buick Cadillac Blvd, Bloomington, IN 47401) where the coolant sealant hoses, the front crank seal, the oil cooler, and other unknown repairs were completed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle model had been discontinued. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 95,000.

- Columbus, IN, USA

The cars turbo system fails. This causes a loss of power when accelerating. Pulling out into traffic or merging onto the freeway are all unsafe now as the car suddenly doesn't accelerate. This can cause crashes. I have pulled out and assumed I was at a very safe distance only to have the car not pick up as it usually does. I feel very unsafe.

- New Hudson, MI, USA