10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
41,200 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Mar 072020

Cruze

  • 128,000 miles
I got in the car put my seat belt on left my house to go to the grocery store and I heard a ding sound like I had not clicked my seat belt in. I thought this is odd I tried to unlock it by pushing on the button but it would not pop out I had a toenail clipper in my purse and when I got to the grocery I had to wiggle it around to free myself of the seat belt due to it being stuck it finally popped out now I can not wear my belt because it will not go back in. I have never had any problems nor been in any accidents so I'm confused as to what is wrong with it. I was on a city street sitting at a red light when the sensor for the seat belt went off

- Chattanooga, TN, USA

problem #4

May 052018

Cruze

  • miles
This vehicle (Chevy Cruze 2012) is the worst vehicle made possible. There is oil leaks that have been fixed that occur again. There is a coolant leak that was fixed by the radiator connector. 15 minutes later of driving the vehicle 2 more hoses popped and caused the coolant to leak again. The radiator went bad and was changed the vehicle still over heated. The thermostat was changed and the vehicle was fine for 2 days. I go to start the vehicle and it doesn't want to turn over. Come to find out at the same mechanic that I had the thermostat changed apparently said the head gasket was blown. Then says there's something wrong with the cylinder heads. So all in all. This vehicle has had oil leaks, coolant leaks, engine lights, radiator issues, cylinderr head problems, misfiring and now a head gasket problem. This brings a safety issue to me that while I am driving my car is misfiring on me in the middle of the road while there is traffic going on and tons of people on the road. I could potentially be driving this vehicle and because of all of this electrical issues that GM is not capable of manufacturing correctly on these vehicles (Chevy Cruze) my car could of blew up while driving it. I have my nieces and nephews in the car while the car shakes out of nowhere which could of put there life in danger. Chevy is no help what so ever they only want to charge to even look at a car they manufactured!!!! I ask for help from them and they seem so carefree. My life is in danger and no one cares!! someone will die by GM hands if this issue cannot be correctly fixed on these vehicles. You guys are selling cars that can kill someone and once you guys are notified of this no one cares. Once there is a lawsuit under your company then maybe you guys will take this serious.

- Orlando, FL, USA

problem #3

May 222016

Cruze

  • 76,000 miles
Drove to my aunts house and unbuckled my seat belt. Went inside for a brief second while car was running. Got back into my car and tried to put my seat belt on and it would not latch. Tried various times. When I returned home I tried it again and it latched.

- Queen Creek, AZ, USA

problem #2

Oct 132015

Cruze

  • miles
A seatbelt got wrapped around my 2 year olds neck and would not loosen and we had to cut the seatbelt because it was choking her... it happened when I was driving down the road and luckily my aunts house was close and I was able to run in the house and get scissors to cut it off her.

- Midland, MI, USA

problem #1

May 052012

Cruze 4-cyl

  • 2,000 miles
I was involved in a collision on May 5, 2012 in which I collided into the side of another vehicle with the front end of my car. My car is brand new, less than a month old however, the seat belts did not hold and the air bags did not deploy during the crash. I was traveling at approximately 30-35 mph at the time of the crash. The collision was bad enough that my car was no longer drivable after the collision. I just bought this car which is a 2012 Chevrolet Cruze and am now afraid to keep it not knowing why the safety equipment didn't work. Also, I had activated my "on star" service but that didn't work either. I would like for someone to inspect my car before the repairs are started. Please let me know where to go from here.

- Weatherford, TX, USA