9.5
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 42,150 miles
- Total Complaints:
- 4 complaints
Most common solutions:
- not sure (2 reports)
- replace water pump (2 reports)
This problem may be covered under warranty. Ask your Chevrolet dealer.
Car SHUT down on side of a dark country road LATE at night. No cell phone signal.
- cruzepos, Minden, LA, US
Just seems that a vehicle with such low mileage should not have issues so early. My Chevy Tahoe's water pump did not go out until 109,000 miles.
- inwc, Newbury Park, CA, US
I just bought the 2013 GM Chevy Cruze in February this year. I already had to have the transmission gaskets replaced in October, now in November the water pump went. This is not right. I feel like they used either cheap parts or someone in assembly line passed this car and should not have.
I was very upset at dealership when I took the car on Saturday. I felt like I was going to have a heart attack. I now feel like I bought a lemon and feel very uncomfortable driving the car. Everyone I tell they say that GM should take back the car and give it a better inspection and just give me another one.
- robinbma, Lakeville, MA, US
I had a coolant leak and was replacing parts one at a time. The last thing was the water pump. It was a very slow leak, so I carried coolant with me and checked it regularly. One day I was driving down a 70 mph 2 lane road with thick pavement and a very narrow shoulder. My message center came up and said the car was overheating. Within a matter of a few seconds, the temp gauge was in the red and the engine stalled leaving me with no brakes or steering.
The car dropped off the pavement into gravel, went out of control, popped back up onto the pavement and slammed into the side a vehicle attempting to pass me, spinning my car out of control. No airbags deployed so I wound up with a gash in my head, a severe concussion and broken ribs.
I called GM, they sent an "expert" to analyze my car, sent me some gibberish printout that may as well have been in Chinese and claimed no liability. In closing, stated that if I were to pursue any further action, I was responsible for keeping the vehicle in the same immediate condition after the accident, knowing I no longer had possession of the car 2 months later.
Update from Jan 28, 2021: After the accident, I Googled the water pump and found GM added an extended warranty for that model and year, but was told that not all were included and mine was not.
- Donna B., Huntsville, TX, US