10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 76,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was stopped in highway traffic and rear-ended (I've attached the crash report from the in state police). My seat belt did not engage and my airbag did not deploy causing me to hit my head on the steering wheel resulting in abrasions and two black eyes. This seems to be either a serious design problem or a manufacturer defect. Regardless, the sensors that cause the seat belt to lock should not be in the front of the car as they then provide no protection from a rear end collision.
- Fishers, IN, USA
Vehicle accident with another vehicle - airbag did not deploy in accident. Driver hit head on steering wheel. (all airbags deployed on other vehicle (Audi S4.)) told by insurance adjustor he typically does not see airbag deployment on Chevy cruize as the sensors are high on the internal frame.
- Hinckley, OH, USA
The contact owned a 2013 Chevrolet Cruze. The contact stated that a vehicle crashed into the rear of the contact's vehicle causing the front end to crash into the rear of a third vehicle. Next, a fourth vehicle made contact with the contact's vehicle causing the front end to crash into the vehicle a second time. During the incident, the seat belts malfunctioned and did not secure the occupants. The air bags failed to deploy although the vehicle sustained significant damage to the front end and was destroyed. During the incident, the check air bag warning sensor illuminated and a strange odor was present inside the vehicle. The driver sustained a concussion, head, neck, and upper torso injuries. The passenger suffered a concussion, head, neck, and back injuries. Medical attention was required and a police report was filed. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 40,000.
- Bettendorf, IA, USA
- Colorado City, TX, USA