10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
24,556 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Chevrolet Cruze:

Unsubscribe any time. We don't sell/share your email.

problem #4

Jun 062018

Cruze

  • 98,200 miles
I was involved in a rear-end collision pushing me into another vehicle on 06-06-18. The headliner and drivers seat began to smoke, filling the car. The smoke was white, grey, and smelled of sulphur. In addition, the "service airbag" light appeared on the information display, the flashers/hazards, came on automatically, and the car would not start and had to be towed. The vehicle was slowing, almost to a stop before being hit. Ohio highway patrol accident # 67-0834-67 5 vehicles involved. Unable to upload.

- Farmdale, OH, USA

problem #3

Jan 132018

Cruze

  • miles
Passenger seat does not function properly. Can not move forward or back. Its locked in place

- Albuquerque, NM, USA

problem #2

Feb 012017

Cruze 4-cyl

  • miles
I have purchased this vehicle used in July of 2015 from the Chevrolet schumacher dealership located in North palm beach, Florida I currently have 61,939mi. My last oil change was in 12/2016 and is due at 64,000mi. To date I have had numerous issues with this vehicle from installing new spark plugs, brakes that sound like an amtrak train, and now my engine light comes on and my bumper-to-bumper warranty is already expired at like 33,000mi. So now I fall under the power train warranty which covers your engine and transmission. However I am not sure what is causing my engine light to come on, I really don't want to pay $160 for a diagnostic test and then have to pay on top of that $800 for an issue with my engine. I shouldn't be having these problems especially since it will mark my 2 year anniversary having this vehicle in July 2017.I am very displeased right now and would like this issue to be investigated and that someone from this government Agency contact the dealer located in North palm beach so they can find out what exactly is wrong with my car. Something like this should happen to cars that are 5 years old not 1 1/2 years old.

- West Palm Beach, FL, USA

problem #1

Oct 122016

Cruze

  • 25 miles
October 12 2016 my Chevy Cruze was hit by a peterbilt 375 dump truck in two place the driver side rear wheel and driver and passeger door speed was just over 20 mile per hour increasing because the mack truck bulldoze me up the road my airbags did not deploy and my seat belt did not tighten up. I complained in 2015 August about the fuel injection not allowing the car to accelerate when I suppress the gas pedal to the floor my car just did not move for about 5 seconds then surged violently. Wentworth Chevrolet and GM customer care center conducted a product safety check on my anti locking/airbags/ and fuel injection releasing the car 15 days later stating the vehicle had not problem then 10/12/2016 happened. I believe GM and wentworth allowed a compromised and broken vehicle back out on the road endangering my life acting with reckless negligence and complete lack of ownership and responsibility.

- Portlandf, OR, USA