10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,588 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Chevrolet Cruze. While driving less than 5 mph, the accelerator pedal fractured without warning. The vehicle surged forward and crashed into a tree. The vehicle was coasted back onto the street and parked. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed to the dealer who indicated that the driver side floormat caused the failure. The contact noticed that the pedal was plastic and randomly detached, which was not associated with the floormat. The dealer replaced the accelerator pedal. The manufacturer was notified of the failure. The approximate failure mileage was 47,765. Updated 05/18/16
- Minneapolis, MN, USA
The contact owns a 2014 Chevrolet Cruze. While driving 5 mph, the accelerator pedal fractured. The vehicle was towed to the dealer. The technician diagnosed that the accelerator pedal needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 7,000.
- Richfield, MN, USA
- Montrose, MI, USA