10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 38,236 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Air bags did not deploy in a serious wreck, also with the seat belts not properly securing. First week I bought it. It shut off on the interstate because it was overheating. Ac compressor was broke so it got replace. The fan motor does not spin right. When my air/heater is on my engine make a LOUD noise (since the day I bought it). Cooling system has been replaced 4 times. Overall terrible car and everything needs to be recalled on it. Not safe to drive.
- Flowood, MS, USA
Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries
- Flowood, MS, USA
I was involved in an accident at 70mph and the airbags did not deploy and the seat belts did not catch as a result I had to several injuries and luckily my 3 year old daughters car seat protected her
- Flowood, MS, USA
Back seat belt came complete undone from the sewn portion of the lock. Very little pull force released the locked belt. Buckle stayed in tact/locked, but the sewn part seems to have been glued, and not sewn securely. Serious danger to backseat passengers.
- San Antonio , TX, USA
The rear seat belt buckle, passenger side, latches but comes undone if pulled on.
- Independence, MO, USA
Passenger front side seat belt wont latch
- Taylors, SC, USA
My back seat middle seat belt is locked into place and is not useable. I was stationary trying to buckle in my boyfriend's daughter and could not get the seat belt to unlock.
- Bryan, OH, USA
Seat belt will not engage with receptacle. The receptacle part of seat belt is not working. Both the passenger and driver belts are defective.
- New Castle, PA, USA
Unable to latch seatbelt drivers side for the mechanism the charge is $200 what a rip off thought it should be covered do to safety. If I am in a wreck and my seatbelt doesn't latch how safe am I. no accidents just quit working
- Hillsboro, IL, USA
Daughter was involved in an accident on highway. Vehicle in front of her used no turn signal or brakes. Daughter ran into the back. Damage to Cruze was minimal but airbag did not deflate. Only message center stating that airbag needs to be services as soon as possible. Airbag warning. Driver seat belt also jammed and will not unhook after accident.
- Midville, GA, USA
- Menasha, WI, USA