10.0
really awful- Crashes / Fires:
- 10 / 1
- Injuries / Deaths:
- 11 / 0
- Average Mileage:
- 40,372 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries
- Flowood, MS, USA
I financed my car through drivetime in june 2019 and from the time i got the car i have been having electrical issues. My car has also been in a really bad accident prior to me purchasing it and when i tried to return it. They just kept telling me to go to pep boys because I had a 60 day warranty to fix any issues. I should not have had to take my car to any mechanic if I got it from a dealership. I now have really mad transmissin issues and I havent even had the car for 3 years. I believe this company sold me a lemon and i dont know how to prove it. I dont have the money to fix all the issues.
- Clermont, FL, USA
My car often loses power unexpectedly in the middle of a turn in an intersection and once while exiting a busy road. Twice it has died upon arrival at destinations and yet the battery has indicated when tested as fully charged. The key indicator is the radio system turns off for a second or two and then automatically restarts and the car with it. When this occurs the car is unable to be driven as the wheel will not turn. I have informed the local Chevy dealership near me and test was done with no error codes reported. What I have had to do is remove the battery cable and replace it and it seems to make the car work for a little longer until it starts the process again with the radio. I had work done to repair the window motor and that is when I first notified Chevy (I will have to locate the date). I have given permission for my friend to drive the car and he has seen this occur with the radio but did not notice if the car shut down.
- Dallas, TX, USA
For about a year now my 2014 Chevy Cruze-??s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80MPH) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying -??service power steering-?? -??service traction control-??. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already replaced the transmission and the starter as well as the fuel pump. I was told by my mechanic to just get rid of the car as it has way too many issues to even attempt repairing. I once ran over a curb and popped a tire when the steering wheel locked up. Every time I start my car there is a message that say -??roll down driver window and roll back up-?? which I do not understand. This seems to be happening to several people. I am very disappointed and scared to be driving this car.
- Nashville , TN, USA
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the vehicle radio will go in and out and the steering wheel would become hard to maneuver. The contact stated that it felt as if the vehicle had lost power however, the vehicle was still running. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer where no failure could be diagnosed as the failure could not be duplicated. The contact stated that OnStar was also unable to diagnose the failure. The contact stated that the battery cables were replaced however, the failure continued. The contact stated that she believed that the dealer contacted the manufacturer as she was told by the dealer that they had spoken to an engineer. The failure mileage was approximately 57,000.
- Ypsilanti, MI, USA
Several times the steering wheel mechanism locked up while driving and I was unable to steer it momentarily. During that time several warning lamp indicators intermittently illuminated, and the radio shorted, and the instrument panel flashed or blacked out. Also, there is a coolant leak. I have the vehicle at the dealership repair center and they haven-??t reproduced the above problems, but did find a problem with a engine coolant leak from the water pump and a radiator hose in which they are repairing.
- Elk Grove, CA, USA
The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that his daughter called him while at a stoplight to inform him that the vehicle lost power steering without warning. The contact informed his daughter to restart the vehicle while at the stoplight and to park the vehicle so that he could meet her. The contact arrived at the scene to inspect the vehicle and found no fault with the vehicle. The contact followed his daughter to her destination without further incident. The manufacturer was notified of the failure and provided a case number. The contact was also informed that a representative would call him for further assistance. The contact received a call back from a representative who left a message asking how he would like to resolve the matter. The contact had yet to respond to the manufacturer. Upon investigation, the contact discovered NHTSA Campaign Number: 15V442000 (Steering) however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 134,000.
- Tulare, CA, USA
This morning, I was making a right turn into a neighborhood when I hit a small hole in the road and the car turned off. It alerted me that it was power steering and airbags. Now when I drive into my driveway it may turn off because of the curb, when I turn into work it may turn off because there is a small area where the road has small holes.
- Columbia, SC, USA
This has occur more than a handful of times. This is the most recent one, I stopped at the gas station turned off my car and when I went to start it nothing was working no lights, no power anywhere. I wiggled the battery cable and it came back on but, I had to turn the key on and off multiple times for it to finally start. As I'm leaving the gas station I turn to the left and I have no power steering none whatsoever. Then it came back seconds later I was driving straight and the wheel jerked on its on and it said service power steering and once again I had no power steering. It went off moments later. When I got to my destination it lost all power again.
- Felicity, OH, USA
This car is crazy. Starts on its own if key left in ignition. Radio goes on and off constantly. Power steering tries to go out. Lights up like a christmas tree. I fear for my life and it needs a recall.
- Tiptonville, TN, USA
.
- Rockaway Beach, MO, USA
While I was driving my car will say roll driver window up and down. Then it lost power steering for a few seconds. Parked it at my house went to start it and it lost all power but the flashers stayed on. It has happened twice in the passer two weeks. I talked to another person that had the same car and theirs did the same thing.
- Felicity, OH, USA
Common issue where an underboost even happens due to crack in turbo or failed wastegate, when on highway can cause an accident when suddenly unable to maintain highway speeds, also negatibe battery cable has common issue which reduces voltage pass through causing traction control and stabil-track issues which can cause loss of control of vehicle in hazardous conditions.
- Grand Rapids, MI, USA
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving, the steering ceased without warning. The contact pulled over and restarted the vehicle and the steering regained normal functionality. Ourisman Chevrolet Buick GMC of alexandria (1800 old richmond hwy, alexandria, va 22303, 571-366-8047 was contacted and informed of the failure. The contact was informed to schedule an appointment to have the vehicle diagnosed. An appointment was not scheduled. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
- Capitol Heights, MD, USA
When I was driving at 30 mph my wheel locked up and a messages appeared on my dash saying power steering fail. I had no control over my wheel and that happened twice in a 5 minute drive. My wheel now has resistance when turning. The next day when trying to start my car it stalled, when started again a message appeared about the anti theft system being activated- I couldn't drive my car. When I restarted it again another message appeared saying 'roll driver window down and back up'. the same night I was driving 5 minutes down the road and everything inside of my car turned off- dashboard, lights, radio, I'm pretty sure my car even turned off for that second and that happened 3 times in the span of a 5 minute drive, all while my wheel is still resisting to turn. On a diagnosis nothing appears to be wrong with my vehicle. This is extremely unsafe and I am very concerned
- Eastlake, OH, USA
It looses power. All dash lights flash on and off while driving, the radio turns on and off and the car looses power steering while driving (this is major and I've had a few scary moments while turning). At times the key will get stuck in the ignition and it will not start. The only way to get the key out is to pop the hood and jiggle the battery cable, it will then release the key. All these issues happen daily. I have no warning lights that stay on consistently.
- Southaven, MS, USA
Warning light comes on say steering and traction light and said service steering and my engine come on code was O2 and 01 I had alot problems with sensor the car was in repair shop 11 time the first 3 year I make complaints try to get new car from GM they said
- Little Falls, NJ, USA
With this condition, the radio/HVAC display turns off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages may come on and off; the turn signal sound may not be heard; 'battery saver active' and 'service steering' were displayed in the driver information center (dic); and the interior and exterior lighting flickered. Recently power steering assist was also lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped.
- Wapakoneta, OH, USA
- Denham Springs, LA, USA