10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
40,219 miles

About These NHTSA Complaints:

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problem #46

Nov 112023

Cruze

  • miles
My engine light has been randomly coming on then off leaving many history codes. It's normally a diesel particulate filter code and I have paid hundreds replacing each sensor or part. So this time, Carroll Buick of Venice Fla says the embedded code is saying I need an engine control module, same code. I'm still driving it they say it's safe to drive because the part $900, plus labor, is backorder. I'm a bit over 100,000 miles and I have a lifetime power train warranty but it won't cover any electrical parts only greased literal parts of engine or transmission. I'm not certain it's true anymore they replaced everything so far over 2 years but I'm at theor mercy. Zurich warranty is not covering this and I'm shocked it went just b4 100k miles and now I'm at 107k. I feel chevy should own this issue since I've been told to keep driving it with the engine light on. I'm really scared but I need it to go to work please help thx

- Englewood , FL, USA

problem #45

Jul 242023

Cruze

  • miles
I have had my car in the shop MULTIPLE TIMES causing me to lose work. On july24 my car radio shutoff, and on dashboard light off, inside lamp lights flickered. A message of service stabilitrak, service steering. Car parked within 3 miles. I called AAA and towed to koons whitemarsh immediately. I told advisor what happened. After she called next day to say battery was bad.I remembered that there was a recall on negative battery cable. My battery was checked on 7-11-23 and was fine. My battery was installed 10-21-20. No problems with electrical. I requested to have cable replaced because I have been in the shop to much missing work. Then I foundThere is a service bulletin recall for exactly what was happening with my car. I was told my Vin didn't match and that was it!! Despite being my exact problem. I am female so I think I was just ignored. I got a battery that I may not have needed and requested cable because I didn't want to loose steering. By stopping so soon code may not have appeared at dealer. Igot a $70help with bill of $626 for a repair. should be included in this recall despite vin. I have exactly what is recalled.. sometimes cars are added to recalls after initial recall.

- Baltimore, MD, USA

problem #44

Jan 042022

Cruze

  • miles
Unknown- 2015 Chevy Cruze - the regulators in the automatic windows keep breaking- I have replaced regulators 3 times- and the two front windows will not go up or down now-I just fixed the passengers side window about a month ago and its broken again.- the clock does not keep time correctly- had a coolant leak twice - and the tires seem to lose tread pretty quickly- replaced tires a few years ago- does not have very good traction control- very difficult to see with glares no matter if its freshly cleaned-nothing but problems with this car- I usually love my Chevy's but this car is a lemon- as soon as I paid it off all this started happening- and I can't afford another car at this point.

- Bartlesville, OK, USA

problem #43

Sep 272022

Cruze

  • miles
I bought a new catalytic converter on the vehicle and had old parts replaced. There aren-??t any leaks. I received an engine diagnostic test and still comes back with P0240 code.

- Memphis , TN, USA

problem #42

Jan 012021

Cruze

  • miles
The car is slowly start to not to crank and the radio will go out to I will hear a hissing sound like something explode the mechnical told me this an issue Chevy have been dealing with alot recently however there is no recall for that and it should

- Louisville, Ms, MS, USA

problem #41

Nov 152019

Cruze

  • miles
I am leasing this car used. There is proof from previous owner his trouble with driver window stops working due to motor inside window or unlinking. He has a receipt of replacing this and I have replaced 3 more times they dealer parts and everything and it has stopped working again. The last one almost started on fire inside my door. It happens whenever I use the window whether being parked or driving.

- Albuquerque, NM, USA

problem #40

Jan 272021

Cruze

  • 83,195 miles
The check stabilitrak light and engine light comes on it loses engine power wont go over 3mph. It has happened while driving down the road at 55mph on a busy hwy. Also my radio screen that controls the backup camera and other settings has went black. I had a mechanic run diagnostics on it and 33 different codes popped up so they told me more than likely it's an ECM issue and it has to be repaired at the dealership

- Wilmer, AL, USA

problem #39

Oct 082020

Cruze

  • 93,750 miles
Stereo blinks on and off, while driving or putting the windows up or down or even sitting at a stop light. Dash lights below the stereo blink on and off. Stabili track light, ABS light blink on and off. Warning lights on the dash flash. Blinkers turn off intermittently. This needs to be a recall!!!!! I'm not the only having issues like this. We don't spend 1000's of dollars for garbage. I can't afford to keep fixing this thing!

- Sedro-Woolley, WA, USA

problem #38

Jul 312020

Cruze

  • 139,000 miles
ABS and traction control light came on after being parked, no codes show up when diagnosed, heard there was recall for that but it doesn't show for my car

- Merrill, WI, USA

problem #37

Apr 202016

Cruze 4-cyl

  • miles
My radio connection goes in and out. It stop automatic and restart automatic. I had problems with battery, replaced couple of times.

- Chino, CA, USA

problem #36

Dec 052019

Cruze

  • 81,000 miles
When turning on the car a number of "idiot" lights would turn on. For example, emergency brake when the emergency brake was not on. Additionally, the digital screen gave me service messages such as "service parking assist", "service theft deterrent" and others. While driving, the radio suddenly shut off and all my dashlights turned off then came back on for a moment then turned off again. My RPM, mph, gas gauge, and temperature gauges were also not working. The entire digital screen on the dashboard did not give speed, tire pressure, oil pressure, or any other readings.all of these things occurred while parked and driving. I was driving on both city streets and a highway.

- Omaha, NE, USA

problem #35

Nov 192019

Cruze

  • 50,450 miles
Started car and it randomly the service stability trak light came on. Started to drive home and car started sputtering and shaking as if it wanted to cut off. Got home turned the car off and back on the light went off but car still sputters and shakes and hesitates to accelerate.

- Blacklick, OH, USA

problem #34

Nov 042019

Cruze

  • 48,000 miles
The vehicle was working fine, I drove it the night prior back home and parked it in my garage like I normally do. When I went to leave the next morning, the car would not start. The engine wouldn't even turn over but the radio and what not would turn on. We tried jumping the car, charging the battery, changing the battery out and nothing worked. We got it towed to the auto shop and they said that they could not fix the vehicle as it's electrical. We live in the desert and the closest dealer is over an hour away in palm springs so now we have to get the vehicle towed there, at our expense, to try and get it looked

- Twentynine Palms, CA, USA

problem #33

Nov 152019

Cruze

  • 77,273 miles
Car surges, engine loses power off, C/S traction control/stabilitrac light comes on dash, door locks activating on their own, we have put new battery new negative cable with new bolt. Car at speed 60- 65 this happen, driving on highway and interstate. I drove car 3 times happened, tech drove car this happened, car been checked at dealer 3 times and still at dealer as of 11/16/2019

- Jefferson, GA, USA

problem #32

Oct 012019

Cruze

  • 87,000 miles
I bought the car used. After a few days I heard a ticking under the hood & also when I got to 60 mph I could feel vibration in the gas pedal & sounded like a bumble bee under the hood. I took it to dealership I bought it from. They said that with the LT1 it offs common noise for the purge solenoid to make the ticking noise that it was normal. The vibration they said was a pebble got under motor mount & was causing vibration. He got the pebble out & readjusted. A week later was doing it again & the ticking noise was alot worse. He finally changed the purge solenoid & it still ticked but not nearly as bad. But he said he couldn't hear the noise at 60 mph & only a little of the vibration in pedal. I'm really regretting buying this car. If I knew it would have all these issues I could of kept driving my older car with no car payment. He said that Chevrolet knew about the purge solenoid issue but haven't fixed it. Car had 87K miles when I bought it & now has 90K. After we bought 1 of the salesmen referred to it as a throw away car. Yeah I just threw away 11K getting

- Judsonia, AR, USA

problem #31

Nov 052019

Cruze

  • 78,000 miles
Check engine light came on 11/05 and that afternoon the car started to idle hard and sputter when stopped. The error codes read for a maf sensor; had that and the engine air filter replaced, and the car still sputtered but the light went out. I purcjased the car in 2015, it had 2300 miles at the time, and would make noticeable engine noise soon after. I took it back but the dealership mechanics said that it was a sensor and not to worry until the check engine light came on; they were talking about the the maf. On 11/12/2019, the light is on again. Also, the stabillitrak light comes on/off.

- Desoto, TX, USA

problem #30

Nov 202017

Cruze

  • 10,000 miles
Engine control module (ECM) keeps going out. Had to replace it twice in 1 year and possibly again soon. The car would start, it would shake a little bit while driving through the city, the ac would stop working as well. If I made frequent stops (running errands) it would eventually not start again. I would have to let it sit for about an hour before I could get it to start again. Dealership identified that it was the ECM but can't figure out why it keeps burning out. So far the warranty has covered this but now it does not. The car had 9000 miles on it when I bought it.

- Portland, OR, USA

problem #29

Sep 182019

Cruze

  • 72,000 miles
I got my Chevy Cruze less than 3 years ago. On Tuesday my car turn on the engine light. When I was driving my car started shaking, linking and smoking in the middle of the hwy. I went to the leader on Thursday because I got scared. Denny told I cannot drive my car like that for my safety. I left my car in the leadership. It's being 4 days without answer. My car have full guaranteed and they offered me a courtesy car. So there me without answers and not car. I went to the leader and denny answer it that they don't know when the car going to be fix, but that if I want I can take the car with me. I just can believe no one care about the customer safety. He told me I couldn't drive my car like that now he doesn't care if I get into an accident with a car that shouldn't be drive. They just want me to apply for a new car. When I don't need a new car. I feel my car is still new. I only have it for 2 years and 10 months less than 75K miles. I need someone to help because this car have all this recalls and just because I'm spanish and female they think I won't do nothing about.

- Central Islip, NY, USA

problem #28

Jul 162019

Cruze

  • 80,000 miles
Does'N keep time/when you turn off

- Mesa, AZ, USA

problem #27

Jun 112019

Cruze

  • 111,120 miles
Car overheat, the electric fan assembly wires melted and was burning, the fan ceased to work, no warning was given. The vehicle was in motion on city/township streets. The heater core is leaking, so after replacing all other components and a pressurized test, that is the problem. The vehicle is stationary for leak to be seen.

- Fyffe, AL, USA

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