10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,690 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Chevrolet Cruze. The contact stated while inspecting the vehicle, she noticed that the vehicle was low on antifreeze, and added antifreeze. The next day when she returned home from work, she became aware that the antifreeze level was again low. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was contacted, and a message was left. The failure mileage was 69,000.
- Santa Claus, IN, USA
The contact owned a 2016 Chevrolet Cruze. While driving approximately 35 mph, the check power steering warning light illuminated. When attempting to stop the vehicle, the brakes were inoperable. After coasting to the side of the road, black smoke was present coming from the window vents. While attempting to exit the vehicle, the doors would not immediately unlock. The contact was able to exit the vehicle and witnessed flames under the hood of the vehicle. The fire department was called to the scene and extinguished the fire. The vehicle was destroyed. The cause of the fire was not determined. There were no injuries. The manufacturer was notified. The failure mileage was 10,000. Updated 10/18/16 the consumer stated a police report was filed. Updated 10/19/16.
- Jeannette, PA, USA
- Lebanon, OH, USA