10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 30,109 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Stability Track came on randomly all of sudden car was stalling, running poorly and smell Gas, sure enough leaking Gas Everywhere, very dangerous. Lucky car did not catch on fire. I am still paying for this car. Just thankful no one got injured. THERE IS NO RECALLS FOR THIS VIN ABSOLUTELY SHOULD BE.
- Lombard , IL, USA
Keep having the engine light on. First time it was my Catalyst and now my engine light is on again with code P0420 and keeps leaving from the coolant
- Crandall, TX, USA
My car was recalled for problems with fuel system or something of that nature, I took it to get repaired not once but about 3 times and problem is still ongoing. When I press the gas, the car shoots all the way to the 3rd gear and gets stuck at about 27 miles which is very dangerous, especially when I-??m on the freeway. It will also cut off in the middle of the road making me have to put my car in park and recrank the car, multiple people have almost ran dead into the back of my car. They basically told me it is no way to fix my car. Now, it has caused more problems. My car is now saying -??engine power reduced-?? and -??service brake assist-?? when I try to press the brakes, it-??s literally almost impossible. I have to almost stand on the brake and it still does not stop all the way. My brakes are new btw, so it shouldn-??t still have this error message. I-??m basically driving a lemon. This car is not reliable at ALL. I have put so much money into this car and with it being a 2016, you would think it wouldn-??t have all of these problems-?? the car just jerks when I-??m driving and nobody can seem to fix it! Oh, and let me not forget about the fuse that blew in my USB ports causing me not to be able to use all the features of my vehicle. This car is a nightmare. Also, I believe that when there are recalls for safety issues like this, we should be notified but of course that-??s asking for too much. I have only had this car since 2019. It was serviced on 4/28/21, 5/26/21, 6/6/21 and after that I literally gave up and just hope I don-??t wreck out and die.
- Birmingham, AL, USA
My car, started to get a messaged saying reduced engine power, after that it started to make a noise I took it to re pair and the car, sometimes makes that noise and I-??m driving and out of nowhere the car turns off
- Manassas , VA, USA
Catalytic Converter, it is a 2016, it absolutely should not be faulty/defective AT ALL. I checked with Dick Wolstrom Chevy Dealer, if this would be included in the Powertrain Warranty and they said it expired in December. I checked with the other Yearly Recalls for this problem, and it did show this exact same recall for the all the previous years of this make and model of car. It should be fixed, I never heard of a Catalytic Converter be defective like this especially in a newer year car. Can you please help me ? Also, I am having problem with the Fuel pressure Sensor, Air flow intake sensor, Knock sensor, all (3) this is crazy. This is the 2nd time the knock sensor has been replaced. My main concern is the Catalytic Converter, please advise, it should be covered in the powertrain warranty on this car, regardless. It is very expensive to be replaced.
- Lombard, IL, USA
While at red light, stop signs, or transitioning turns, the engine shuts off and does not restart. Sometimes it shuts down when driving at extremely low speeds. This is dangerous because I have had to push the car while transitioning in multipile lane intersections. Luckily others stop and help me push the car to shoulder or convenience gas stations. The battery and spark plugs are new, and the car has plenty of fuel.
- Garland, TX, USA
My 2016 Chevy Cruise heating and cooling system failed. Car engine over heats causing engine to stop in mid drive. Hoses (main) and connections to heating and cooling systems faulty. Main hose to cooling system faulty (dry rotted ).
- Edgewood, MD, USA
When im driving and stop at a light it sounds like my car is gonna die it sputters and almost dies and now its dying when I stop at a light but cranks right back up after it dies there was a erg valve recall we got fixed but it seems to be the same issue as before
- Arlington, TX, USA
The veh started with a small water leak, then a very large leak. Found out that the water pump was bad and the thermostat was bad. The windshield wiper fluid holder has a large crack in it. The vehicle still needs maintenance on it and can't afford it. No photos to share but receipts of my bill to replace
- Bacliff, TX, USA
My check engine light had come on I got it checked at my mechanic but can't seem to figure out the problem. When you first start the ignition it feels like the car is bobbing back and fourth. Also after the auto stop goes on and you take your foot off the brake and put it on the gas pedal the car stutters. I also had a problem when I was coming out of my driveway it stalled and lost all power steering I had to turn the car off and back on again.
- New Hampton, NY, USA
Check engine light came on. Took car to dealership to get checked. The purge valve, water pump, and cam actuator seals all went bad.
- Terre Haute, IN, USA
My car is parked looks like a rainbow color is coming out from under the engine. It looks like water from a distance until you get closer. I have notified the dealership where I bought it and he tells me there is nothing they can
- Bacliff, TX, USA
The intake manifold blew out it's sensor. Not like it just went out, but some how pressure built up and blew it out of the manifold. This is exactly what the representative at the dealership just told me over the phone. Car is at the service department because of the ongoing issues with the turbo and the missing bolts and the fact that this engine was obviously a faulty build, as GM has already acknowledged. I am terrified to drive this car and I still owe on it. So now with the intake manifold blowing up and a leaking valve cover....I just don't understand how GM isn't responsible for getting these cars off the road. I am so afraid of blowing up while driving this car I don't know what to do and I believe in karma and do not want to trade it in for fear of risking someone else's life. I've owned a lot of vehicles in the 30 years I've been driving and am thankful I've never had this problem but good lord, how do I fix this?
- Sawyer, MI, USA
Reoccuring problems with PCV system.emissions system, mass air flow sensors, O2 sensors, intake manifold, valve covers wont accelerrate, stalls while driving and idling, hard shifting, stability control ssues and stabilitrack issues, intake air flow system, fuel trim system lean bank
- Ashland City, TN, USA
My valve cover has went bad and started leaking oil around my spark plugs. Upon further investigation of my own I have found out that this is a common issue for many year models of the Chevy Cruze. My valve cover is an updated version of the plastic on the 2015 and older and is now a metal one. I spoke with a local mechanic who informed me he has replaced 75 new valve covers that General Motors has built a new valve cover to replace the metal one on my car. Also this metal valve cover has caused my car to start smoking heavily when I drove it to make me have to have my car towed home until I can get the issue fixed.
- Winder, GA, USA
Car while driving suddenly sputters and stalls. I get an error message saying to check airbags. The locks on the doors will unlock and lock and unlock an lock multiple times while driving. Check engine light comes on. When I pump gas the car wont start immediately it sputters and clicks every time.
- Bakersfield, CA, USA
Clutch hydraulics failed while driving in my standard transmission car due to poorly manufactured parts. Clutch would stay on the floor when pushed down. Multiple mechanics stated air was getting into hydraulic line due to poor manufacturing.
- Arlington, MA, USA
I purchased a used vehicle from atlanta luxury motors at Kia South on August 11, 2019. I purchased this vehicle as-is, but no mechanic claims to have found any issues at the time of inspection. The vehicle is a 2016 Chevrolet Cruze and only had 70,000 miles on it at the time of purchase. About two weeks after purchase, the engine cut off after the auto-stop initiated and the check engine light came on. I had to restart the vehicle in order to get out of the road. Since then, the number of times the engine has cut off has increased immensely. As of October 29, 2019, my engine cuts off anytime the car falls into auto-stop. Today it happened eight times during one forty-five minute commute.
- Hamptom, GA, USA
The contact owns a 2016 Chevrolet Cruze. While driving various speeds, the contact noticed an abnormal fuel odor coming from the fuel tank. The vehicle was not diagnosed or repaired and the failure recurred. The dealer was not contacted. The manufacturer was made aware of the failure and provided the contact with case number: 9-542-4410467. The contact referenced NHTSA campaign number: 18V304000 (fuel system, gasoline). The failure mileage was approximately 8,000.
- Poterville, CA, USA
- Vancouver, WA, USA