10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,779 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Jun 262024

Cruze

  • 91,000 miles
The contact owns a 2018 Chevrolet Cruze. The contact stated while attempting to start the vehicle, the Auto START/STOP failed to respond as intended. The contact stated that when the vehicle was restarted, there was a slightly shuddering noticeable. The vehicle was taken to an independent mechanic, but the vehicle was not repaired because the failure was related with an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

- Newman Lake, WA, USA

problem #8

Apr 182024

Cruze

  • miles
tpms light 3 tirees affected to expensive to replace Chevrolet needs to inquire about the life of the tpms system on their vehicles should last longer than 5 years.

- Georgiana, AL, USA

problem #7

Apr 012023

Cruze

  • miles
UNKNOWN! I do not have much car knowledge but I do know that the transmission has blown in my 2018 Chevy Cruze two times and the shifter made a clicking noise that was very alarming. I have a video but the option to upload a file is only for pictures, I think the video is very crucial to understanding what I mean by clicking noise. The noise was would come randomly about 4 months after having the car. At the time I was [XXX] with no experience of even having my own vehicle and didn-??t know I should have taken it back, now it-??s too late because my warranty is up. This issue is common and many experts I-??ve spoken to are aware that the Chevy cruzes have transmission issues. There was a recall for a -??transmission bolt-?? I took my car to Chevy Cruze in Poughkeepsie New York for the recall and 18 days later my transmission blew. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hyde Park, NY, USA

problem #6

Dec 162023

Cruze

  • miles
This is the second time the car will show reduced power and completely come to a slow speed without warnings. Previously GM had issues with the crude pedal and other systems related to the reduce I. Velocity. An investigation on either faulty parts is required as this is a major issue that can or could caused accidents. I had the issue looked and supposedly repair in December 2023 now the issues is back. I was driving in [XXX] and the speed reduced without warnings almost causing an accident. The repair has not even been 3 months and the car is faulty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Windsor, CT, USA

problem #5

May 042023

Cruze

  • miles
Car has been having issues with the powertrain since purchased with 0 miles. The car will start flashing warning sensors but when taken into the dealer/mechanic everything is ok.. Car stopped today in the middle of a busy street and started shaking. Car will shake hard when it is stopped at times. It was taken to 2 different chevrolet dealers who said they forgot to check

- Roselle, IL, USA

problem #4

Nov 102021

Cruze 4-cyl

  • 12,000 miles
The contact owns a 2018 Chevrolet Cruze. The contact stated while driving 25-30 MPH, the vehicle felt imbalanced and was shuddering. Additionally, the engine emitted abnormal knocking sounds. The check engine warning light was illuminated. The contact then parked the vehicle a block away from his residence. The contact who is a certified independent mechanic, diagnosed that the fuel injectors had failed. The contact also diagnosed that the fuel injector had melted and fused into the number one cylinder, causing the engine to misfire. The contact replaced the fuel injectors, the spark plugs, the fuel line, the fuel harness, and the vehicle software were flushed. However, the failure reoccurred. Upon further investigation, the contact became aware that the engine inside the vehicle was not the appropriate engine as it was 1.5 liter and its specifications indicated that it was an engine specifically designed for a Chevrolet Malibu while the vehicle was a Chevrolet Cruze. However, the original owner of the vehicle, who was the contact's neighbor, had never replaced the engine. The contact then determined that the failure was associated to NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine). The contact notified the dealer where the vehicle was originally purchased and informed them that the engine installed was not the appropriate engine. The dealer disregarded the information and informed the contact that he would be responsible for the cost of the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

- Laguna Vista, TX, USA

problem #3

Oct 242020

Cruze

  • 87,000 miles
My son bought his car not even happen in a month he hit a deer he said it felt weird like the braking system went weird not even thinking it went to an auto body shop and my father told me to look up recalls and it will not let me look it up it's in the VIN isn't recognized by GMC so I'm curious on what's going on with his car if there was any recalls or if it was mechanical issue I'd like paul to the side brakes for a weird it was in wayne county Ohio on route 585 at the end of October 2020

- Doylestown, OH, USA

problem #2

Oct 012018

Cruze

  • 40,000 miles
The contact owns a 2018 Chevrolet Cruze. When the contact attempted to lock the vehicle, she was still able to lift the trunk of the vehicle. The vehicle was taken to sapaugh motors (located at 1435 mcnutt St, herculaneum, mo 63048, 636-334-9048), but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 40,000. The VIN was unknown.

- Festus, MO, USA

problem #1

Mar 082019

Cruze

  • 11,015 miles
While driving on the interstate at 60mph, without warning the engine turned off. The dash went completely dark. No power, no steering. Drifted to shoulder. Put in park, turned key to off then on. Vehicle started. (no warning or service codes) replicated again about 10 mins later. On city street traveling 35 mph without warning dash went dark and car shut off. Same procedure to start. (no warning or service codes) unknown what caused massive failure. No indicators.

- Pittsford, NY, USA