10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
91,921 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Sep 282019

Equinox

  • 183,000 miles
We bought our son this vehicle when he got his license back in Sept 2019. The front passenger seat sensor isn't working causing the passenger air bag to not be safely engaged. This is a huge safety issue and should be a recall and replaced immediately. Also, there is hardly any heat coming from the blowers. We had it in multiple times but noone can figure it out. We have replaced: Heater core, water pump, thermostat, radiator, resevoir. Ect..flushed it a million times and had the heads pressure checked, nothing worked. It gets very little heat when idling, and gives "luke warm" heat when rpms increase while driving. Last winter my son could hardly keep his windshield defrosted/defogged and almost lost visibility while driving to school. Not to mention freezing to death with no adequate heat. This is a huge safety issue.

- Big Lake, MN, USA

problem #9

Jun 192018

Equinox

  • miles
Passenger seat air bag sensor is defective. They want over $1,000 to fix it. Looking online there are many customer complaints regarding this issue and some recalls but says my VIN number is not one in the recall. Was coming on and off...now off all the time! I have paid to fix leak from sunroof that is also a common issue....recall did fix faulty fuel leak. Help please!

- Wendell, NC, USA

problem #8

Mar 052018

Equinox

  • 135,208 miles
The front seat passenger air bag will not come on when someone sits in the seat. I get a service air bag system on the driver info center. Took to dealer was told computer shows codes B0081 and B0074. Was told passenger presence system, namely the seat sensor was bad and needed to be replaced. Repair estimated at $1100. This is a common complaint in GM vehicles. The vehicle is designed to have the airbag deploy during a collision considering the use of safety belts and deformation of the vehicle's structure. Service air bag system warning light comes on and stays on when ever the ignition is turned to the on position. It does not matter if anyone or anything is in/on the seat, or if vehicle is standing still or in motion.

- Kenosha, WI, USA

problem #7

May 012017

Equinox

  • 120,000 miles
NHTSA camp # 07V344000, seat belt sensor, NHTSA camp. # 07V242000 windshield mount I have a 2007 Chevy Equinox, my windshield is leaking, and my passenger side air bag keeps going on and off depending on how somebody sits in the seat. I went to google and looked up the recalls for my vehicle. And those 2 recalls listed at the top are 2 of the problems im having with my Equinox. I called Chevy corporate and they told me my vehicle VIN number is not part of the recall. If my vehicle is having the same problems as the one with the recall, they should expand the recall to cover the rest of the vehicles affected.

- Duncannon, PA, USA

problem #6

Aug 112016

Equinox

  • miles
Takata recall" for a 2007 Chevy Equinox igniition switch my key gets stuck in the ignition I have broken my key trying to get my key out the ignition had it replace by a locksmith who jacked my key up the key has no smooth touch it's very had when it go into the ignition it's very hard to turn, this is a emergency someone please recall this part of thees, cars it's very dangerous I have kids I see where other cars are being recalled, can GMC, Chevy recall all the Chevy from 2005-2010 for ignition switch help!!!! this problem had been on for 8months I thought it was going to stop never had these kinda of problem with any car in the past.

- Fairburn, GA, USA

problem #5

Nov 062016

Equinox

  • 184,000 miles
The contact owns a 2007 Chevrolet Equinox. The contact stated that the air bag indicator remained illuminated. The "service air bag" message appeared on the instrument panel. The dealer diagnosed that the front passenger seat needed to be replaced. The VIN was excluded from NHTSA campaign number: 07V344000 (air bags). The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 184,000.

- Lena, MS, USA

problem #4

Sep 282016

Equinox

  • 110,000 miles
The passenger seat air bag sensor failed and to repair the problem the entire seat cushion and electronic module has to be replaced. This is an over $800 repair and my daughter cant afford to have it fixed. According to the dealer tech this is a common problem on several thousand Equinox, torrent and Saturn ion vehicles. Imho this is a safety defect and should be repaired at no charge.

- Tavares, FL, USA

problem #3

Mar 012016

Equinox

  • 115,000 miles
A few months ago, I took my car into the dealer to diagnose a check airbag light. $122 later, my vehicle was found to have a "faulty passenger presence module." I was quoted over $1000 in repairs and given no other options. I declined the repairs in lieu of confirming with an independent mechanic as I have had issues with that service department before regarding a faulty fuel system (which was recalled and I was not informed). My independent mechanic confirmed the passenger sensing unit was not working properly and after further investigation, I found that this part (much like the debacle with my fuel pump) was also a recalled. I am referring to NHTSA campaign#07V344000. My VIN# is included within the designated VIN breaking points; however, it does not qualify individually. I find this infuriating. If the part is known to be faulty, and it's the same part placed into Pontiac/Chevy vehicles then why are only some of these faulty parts included in the recall"??" this was the same situation with my faulty fuel pump, in which I paid cash for the part and repairs and then 6 months later received a letter from GM stating my VIN# was now included. I phoned the dealer and GM directly and they offered me no options other than pay $611 for the part and estimated another $500 in labor. I have found on numerous GM forums that this issue with the ppm is very common with 2007-2009 Pontiac and Chevy vehicles with those owners getting the same excuse from GM and no recall coverage. I am hoping that in the future someone from the NHTSA will look into this campaign and expand the vehicles involved as it seems to be a dealer/part issue and affects the overall safety of the vehicle.

- Makawao, HI, USA

problem #2

May 052013

Equinox

  • 72,000 miles
The contact owns a 2007 Chevrolet Equinox. The contact stated that the passenger front seat warmer failed and burned a hole through the seat. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 72,000.

- Parma, OH, USA

problem #1

Dec 012011

Equinox 6-cyl

  • miles
The service airbag message appears when there is a person in the passenger seat of the vehicle. The dealer said it is due to the passenger presence module. An internet search for "2007 Equinox passenger presence module" reveals that there is a known issue with the passenger presence sensor (pps) on this vehicle. The passenger side airbag will not deploy in the event of an accident due to the defective sensing system/part. The manufacturer should repair this system/part before an injury due to the defect occurs.

- Carleton, MI, USA