10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 2
Average Mileage:
84,855 miles

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« Read the previous 20 complaints

problem #207

Nov 192018

Equinox

  • miles
The Chevy customer care rep stated that there is a "special coverage 15285 is tied to your VIN, which may or may not be related to the oil consumption concerns you've described. " my vehicle is experiencing significant oil consumption issues and plenty of noise from the engine. I never received any information about this issue despite having a registered mychevrolet account and a history of contact with Chevy. My mechanic mentioned a known issue with oil consumption and suggested I look into it which brought me to this point. After contacting Chevy, they suggested I pay to get a diagnostic but that I would not be covered for any services despite the known issue and that I never received notification of the issue.

- Phila, PA, USA

problem #206

Nov 092018

Equinox

  • 92,000 miles
The contact owns a 2011 Chevrolet Equinox. While the contact was driving in inclement weather, the windshield wiper motor fractured. The contact was able to replace the windshield wiper motor. The contact also stated that at 80,000 miles, the timing chain fractured and caused major damage to the engine. The vehicle was repaired by bill fox Chevrolet (located at 725 S rochester rd, rochester hills, mi 48307, (248) 266-0563). The manufacturer was notified of the failures. The approximate failure mileage was 92,000.

- Temperance, MI, USA

problem #205

Sep 142018

Equinox

  • 122,000 miles
Iżve had this vehicle for 10 months and it's been in the shop more than anything. It's already on its second engine and that was September 14th, now October 23rd it is now needing a transmission. This doesnżT include the unbelievable amount of oil changes and tune ups. Iżve stalled in reverse and drive. The car died out while driving and is extremely loud at times. All I have for documents are my receipts. IżM disabled with children and when I thought we were buying a car we bought a lot of problems instead. Constantly trying to still find rides to dr appts and such. IżM very disappointed that a recall hasnżT been done yet, after the all the complaints on said vehicle.

- Battle Creek, MI, USA

problem #204

Oct 182018

Equinox

  • miles
This is a safety complaint. I carry my grand kids and am worried for our safety. It has not happened due to the very low mileage and am trying to be proactive. I know of many many happenings. The cars starting at ~ 5000 miles will stall out at signals & on the road. This will probably happen to me when I reach 5K miles.the car has a defective engine that GM cannot fix. I'm afraid of a rear end collision and fire. The car needs a new engine. Thank you for reading this and hope it gets rectified asap. (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Williamsville, NY, USA

problem #203

Sep 262018

Equinox

  • 120,000 miles
I was driving my 2011 Chevy Equinox I just purchased Aug 5,2018 while driving the engine light came on I went to turn in the parking lot at the vehicle just completely shut down I had try coasting into a space. Vehicle was towed to a service center only to learn this is a known issue with G mm C/Chevrolet. Unfortunately GMC is turning a deaf ear to this very dangerous situation. I had just gotten off a major interstate I could have been killed and gma is clearly aware of this problem and refusing to do a recall I'm praying noone gets killed before their hand is forced to make their product safe for the consumer.

- Garner, NC, USA

problem #202

May 092017

Equinox

  • 63,253 miles
The contact owns a 2011 Chevrolet Equinox. The contact could not start the vehicle and the engine indicator was illuminated. While driving 30 mph, the vehicle felt as if it were reversing when the vehicle was engaged in drive. The vehicle was taken to jim browne Chevrolet tampa bay (11300 N Florida ave, tampa, fl 33612, (888) 366-5458) where the contact was informed that the fuel was burnt out and the circuit needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 63,253.

- Tampa, FL, USA

problem #201

Sep 042018

Equinox

  • 115,000 miles
While driving car trembled a little a minute or so before it seemingly lost power, no accelerstion, steering wheel locked. Lights remained on dash but no power. No warning lights. Nothing. Thankfully was able to safely stop near side of the road and turned thebkey and car started like nothing happened. Thankful I was exiting a parking lot, and wasnt on the highway like I was just a few hours prior. I couldve been killed

- Trumbull, CT, USA

problem #200

Aug 102018

Equinox

  • 117,000 miles
I was traveling on the service road when my car suddenly stalled without notice. I was almost hit by vehicles traveling behind me. The car started up right away and I was able to park safely. The check engine light is now on and it shows a code for a bad solenoid. This is a prominent problem with this car, I have seen numerous people complain on various websites about this issue. I just want to know why this car is still out on the road. It is unsafe. It will kill someone eventually. I am now scared to drive this vehicle and will trade this vehicle in.

- Bourbon, MO, USA

problem #199

Aug 062018

Equinox

  • 110,000 miles
The contact owns a 2011 Chevrolet Equinox. The contact stated that while driving approximately 5 mph, the vehicle stalled. No warning indicators illuminated and a strong odor of fuel was present inside the cabin. The contact started the vehicle normally after approximately 2 minutes. The vehicle was taken to an independent mechanic where a failure could not determined. The vehicle was then taken to the dealer ferman Chevrolet żtampa (9751 E. adamo drive, tampa, fl 33619) where the failure was diagnosed as a fractured timing chain and the engine had to be replaced. The manufacturer was notified of the failure and case number: 8-4527816728 was opened. The vehicle was not repaired. The approximate failure mileage was 110,000.

- 33572ollo Beach, FL, USA

problem #198

Jul 072018

Equinox

  • 124,000 miles
Going down the road the ac started blowing hot air so we have no air in this SUV not fair and it started to jerk like it was losing power scary

- Waco, TX, USA

problem #197

Jul 052018

Equinox

  • 83,655 miles
Vehicle has been meticulously maintained. Engine started to stall while driving, then would not start. Warning lights did not appear until after the vehicle would not start. Said engine underpowered. Had it towed to mechanic, who found there was no oil in the engine, even though no lights came on and we checked the oil 3 days earlier. Had the car towed to the dealer. The dealer said the engine needed to be replaced, but repairs should be covered under a special coverage warranty issued by GM. GM denied coverage with no explanation sent to me. I called customer service to file an appeal, and was given a file number and told someone would contact me within 2 business days. Despite almost daily follow up calls by me for a month no one has called me back. Each time I am told it the case is being handled by a senior advisor and that the operator was not able to contact them and they would call me back. I asked for the case to be escalated to a supervisor, and after 4 times was told it had been, but when I called back to see why no one had called me back was told that the senior advisor was still assigned to the case. This is a very serious safety issue, with the engine stalling while still in motion, with no warning, and is caused by a known manufacturer's defect and should be part of a recall, not "special coverage".

- South Weymouth, MA, USA

problem #196

Jul 302018

Equinox

  • 60,000 miles
While driving and I come to a stop, , the engine will turn off by itself and I am not able to accelerate. I have to turn turn off the car and restart it in order for it to run again. There was no warning that the car had turned off. I had this problem about 7 months ago, and brought it to the dealership service center. They replaced both intake and exhaust cam solenoid and also the excess oil consumption recall on the car. The car was running fine until now, started to have the same issue again.

- Parker, TX, USA

problem #195

Jul 232018

Equinox

  • 113,000 miles
My timing chain was making noise. Since other models of the Equinox have a bulletin that covers that repair I drove it into the dealership. On the way there my engine exploded while driving up a hill at 40mph, cracking the engine block and exhaust manifold. Engine needs replacement. GM will not cover the repair. Issue was reported to GM. It is at the dealership for repair, working off an estimate. I will add the final invoice later.

- Franktown, CO, USA

problem #194

Jul 032018

Equinox

  • miles
The automatic transmission went out at less than 100000 miles

- Dearborn, MI, USA

problem #193

Jun 262018

Equinox

  • 88,000 miles
Excessive oil consumption... vehicle has 88,000 miles on it. Local dealership and GMC wonżT fix. They say bulletin for repairs is expired. We did not receive notice GMC would repair and weżve had vehicle in for oil changes three times in the last twelve months.

- Wann, OK, USA

problem #192

May 252018

Equinox

  • 93,675 miles
Today I added my name to the class action lawsuit, case no. 3:17-cv-5337 that was filed on 9/14/17 in the northern district of California against GM regarding my 2011 Chevrolet Equinox. If youżre affected, add your name as well as file a complaint with the federal trade commission. Feb2017, I purchased said auto with 69,684 miles in good condition. On my way to work while at a red light the SUV shut off without warning. Being unable to restart the SUV, it was towed on May 25, 2018 to my mechanic (cb island, 589 union ave, westbury, NY) to find that there were damaged valves, a broken timing chain, and a blown engine at 93,675 miles. This mileage is well under GM's special coverage adjustment mileage of 120K. The cause of the damage to the motor was lack of oil in the engine. Being diligent in getting oil changes, there was no indication that the oil was low in the car. GM refused to honor the warranty though they knew of the defect on these engines. There are many almost identical mechanical issues over multiple years for the Chevy Equinox. This is not just a few of us that have experienced this engine failure, but enough to have a class action initiated. Having a $16K loan remaining, I have no other choice but to repair the engine. The government (which was assisted GM out of bankruptcy) needs to hold GM accountable by forcing them to take action by recalling all affected models, and to reimburse those who have already made the repairs in addition to having GM inspect the repaired engines to ensure no future problems to pre-empt the fatalities that will eventually begin to add up.

- Uniondale, NY, USA

problem #191

Jan 012018

Equinox

  • miles
Rattles when starting the vehicle. Smells of gasoline from vehicle when running. This began in December 2017 and continues to this day

- Watertown, NY, USA

problem #190

Mar 052018

Equinox

  • 120,000 miles
Excessive oil consumption- my 2011 Equinox has excessive oil consumption (and it looks like majority of them do!) Chevy issued a statement about this but it is no longer fixable and, unfortunately, these vehicles are still on the road. I bought one that is now dead because of this issue. It started to shake as I got to a stop sign and when I went to the shop, the same day, it was completely out of oil. I keep regular oil changes on my vehicle and my dad owns a body shop so it was well taken care of. There was no reason for the oil to be gone except for a flaw in the vehicle. I'm extremely upset that this wasn't a full recall from Chevy, that was the right thing to do. Instead I'm out a vehicle because I can no longer submit paperwork to get the fix reimbursed and the dealership would need to rebuild or replace the entire motor to get it working again.

- Shelbyville, MI, USA

problem #189

Nov 212017

Equinox 4-cyl

  • 119,818 miles
The vehicle was parked and I went to start it and it wouldn't start, so I got it towed to the garage. They found a lot of noise coming from the engine so they checked the compression and found 0 psi on all cylinders. They found the valves bent and top of pistons smashed. Excessive engine oil consumption due to piston ring wear caused the engine to fail. The consumer stated the manufacturer would not provide a reimbursement for the vehicle's repair costs.

- Beaver Falls, PA, USA

problem #188

May 212018

Equinox

  • 94,722 miles
The contact owns a 2011 Chevrolet Equinox. While idling at a stop, the vehicle stalled and the check engine warning indicator illuminated. Additionally, the contact stated that the vehicle was consuming an excessive amount of oil. The vehicle was taken to an independent mechanic and it was diagnosed that the camshaft sensor needed to be replaced. The contact purchased and replaced the part. The local dealer was not contacted for diagnostic testing or repairs. The manufacturer was notified and provided service request number: 8-4214923931. The manufacturer referred the contact to the local dealer. The failure mileage was 94,722. The VIN was not available.

- Corpus Christi, TX, USA

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