9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
500 miles

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problem #1

Jul 132011

Equinox

  • 500 miles
I purchased a new 2011 Chevy Equinox on July 5 in Ohio. On July 13 I got into the vehicle and upon closing the door the rear window exploded outwards. It left S softball sized hole or larger and the glass was also falling our in all four corners. I called the dealership and explained what had happened and they returned my call 30 minutes later and asked me to bring the Equinox in and they would replace the rear glass under warranty. I'm not sure exactly why this happened as there were not any visible scratches or chips in the rear glass but it does appear that the glass was in some way defective or had been installed incorrectly from the factory. I have found one other person from tx thus far having reported the same issue.

- Medina, OH, USA

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