10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 75,436 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
It was raining very hard on a Saturday afternoon, and the windshield wipers were on high. The driver was pulling the car into a parking lot when the wipers suddenly stopped mid-swipe. The wiper was left directly in front of the driver's line of sight. The driver parked and tried to push gently to get the wiper "unstuck", but eventually just pushed it to the wiper resting position. The wipers no longer move at all. We assume that the wiper gears broke or became seized while running, but we will not know until a mechanic looks at them. We need to wait until it is not raining to drive to the mechanic and get this issue fixed. If this happened on a highway or busy street, it could have been fatal. We understand there is already a 2013 Chevy Equinox recall for this issue. It should also be extended to the 2012 Chevy Equinox year we own.
- Evanston, IL, USA
The windshield wipers on my vehicle (VIN #2gnaldek6C396483) stopped working when the wipers were moved to high speed. The dealership (northstar Chevrolet in clifton park NY) replaced the wiper module (part #84241847) and plug (part # 15259076) on 06/07/2017. This issue seems to be consistent wit the recently announce recall of 2013 Chevrolet Equinox vehicles with windshield wiper issues. My vehicle was stationary in a parking lot when this occurred. Weather conditions were heavy rain.
- Clifton Park, NY, USA
During a rainstorm, and while at highway speed, my front wipers failed. Took car to dealer for repair, had corroded and broken wiper module repaired/replaced. Was told that only the 2013 or later models were recalled even though this exact problem occurred on my 2012 model which the dealer was aware is the same part and issue. Paid for the service but asking why this recall was not extended to other models when the same failure is occurring. Filed a report with GM on this issue as well but no resolution on reimbursement for the repair. The issue nearly caused a highway speed accident and significant cost due to travel delays.
- West Linn, OR, USA
The contact owns a 2012 Chevrolet Equinox. While driving approximately 40 mph in the rain, the windshield wipers stopped working. The contact was able to coast the vehicle over to the side of the road and waited for the rain to stop. Once the contact continued driving, she had to stop five times due to the wiper failure before driving to a dealer. It was diagnosed that the wiper transmission failed and needed to replaced. The vehicle was repaired. The contact called the manufacturer and was informed that the VIN was not included in a recall. The approximate failure mileage was 68,697. Updated 08/09/17
- Latrobe, PA, USA
The contact owns a 2012 Chevrolet Equinox. While driving approximately 40 mph, the windshield wipers stopped working without warning. The dealer diagnosed that the windshield wiper transmission failed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,000.
- Edinboro, PA, USA
The contact owns a 2012 Chevrolet Equinox. While the contact's daughter was driving 55 mph, the driver's side windshield wiper became loose and failed to function. The contact diagnosed that the windshield wiper transmission linkage failed and needed to be replaced. The contact was able to provide a temporary repair. The vehicle was not permanently repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 50,000.
- North Tonawanda, NY, USA
Driving on the highway during a rain storm my windshield wipers quit working. I had to pull off the next exit and wait for the rain to stop so I could clearly see. The dealer said that the wiper transmission needed to be replaced. There is some kind of recall but it did not involve my VIN number. Car has 90,000 miles.
- Portage, MI, USA
Windshield wipers stopped working while driving on the highway during wind and rain storm. The mechanism that moves the wiper arms popped off the ball joint/socket on the wiper transmission. It was repaired, but now I have lost confidence in driving the car in the rain. Luckily I was able to pull right onto the shoulder, but if I was on a road without a shoulder or in a middle lane in traffic, it could easily have resulted in a collision.
- Albany, NY, USA
The contact owns a 2012 Chevrolet Equinox. While driving approximately 30 mph, there was an abnormal noise and the windshield wipers failed to operate. The dealer diagnosed that the windshield washer pump line rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
- South Amboy, NJ, USA
The contact owns a 2012 Chevrolet Equinox. While operating the vehicle, the defroster blower suddenly stopped operating and caused the front windshield to fog up. The issue hindered the contact's visibility while driving. The dealer diagnosed that the air blower module and motor were faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 17,000.
- Brick, NJ, USA
Wiper transmission failure affecting one wiper. Symptoms same as current 2013 recall. Driver wiper does not work - passenger wiper does.
- Middleport, NY, USA
The front windshield side pillars are so wide near the side mirrors that it causes a foot wide blind spot which has caused me to be in an accident and almost several other accidents. I have heard that I am not the only one who has had a problem with this. This blind spot caused me to hit a pole while turning and pulling out of a parking area.
- Mount Pleasant, SC, USA
The contact owns a 2012 Chevrolet Equinox. While turning the vehicle at 15 mph in rainy weather, the windshield wipers became inoperable and caused the contact's view to be obscured. The failure occurred without warning. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 16V582000 (visibility). The failure mileage was 59,000.
- Youngstown, OH, USA
Wndshield wiper transmission failed during a heavy thunderstorm, wipers went limp and turning the wiper lever on and off did not help. Fortunately the dealer just happened to have this item in stock, must be a regular problem with this car(?) the repair bill at van york chev was $340.83. Could not proceed on until the rain stopped.
- High Point, NC, USA
While driving on a highway in heavy rain storm wipers quit working with no warning. I had to slam on brakes and try to get off the road, almost went in a ditch. 2012 Chevy Equinox with 45000 miles.
- Aurora, NY, USA
The contact owns a 2012 Chevrolet Equinox. The stated that while driving at approximately 35 mph, there was an abnormal noise and the windshield wipers failed to operate. The vehicle was taken to a dealer, who diagnosed that the windshield wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.
- Mccordsfield , IN, USA
Every time a small rock hits my windshield it cracks or chips. Small sand or gravel even puts chips in the windshield. Chevy has a history of using incorrect primer, so I am wondering if it is still an issue. I can visibly see over 10 chips in my windshield.
- Mechanicsville, MD, USA
- Columbus, OH, USA