The contact owns a 2012 Chevrolet Equinox. The contact stated that the vehicle made an abnormal noise. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine had no oil. The oil was replaced; however, the following day, the vehicle failed to operate. The vehicle was towed to ken waschke auto plaza (501 9th St N, Virginia, mn) where the technician diagnosed that the engine was fractured and needed to be replaced. The manufacturer was notified and did not assist. The contact referenced GMC special coverage campaign: 16118; however, GMC denied to cover the vehicle due to oil changes not being performed by the dealer. The failure mileage was approximately 56,897.

- Mountain Iron, MN, USA

Timing chain broke

- Wake Forest, NC, USA

More than once while driving I have gotten power steering warnings while driving, vehicle locked up in the process and took all of my might to turn and get to the side of the road. I have constant oil changes and was issued a recall letter that the oil censor was off last may and the dealership said no such recall existed. Recently my mechanic says the timing is off, an engine power reduced warning has come up more than once and I have stopped driving the car all together for fear is stops with my children and myself in it. The first time it came on two weeks ago, I was at an incredibly busy intersection and could not go over 20 mph, it was as if I was driving in neutral. I took myself and children straight to the mechanic. My mechanic has informed me that the amounts of repairs is more than the car may be worth. I see several complaints with issues matching my own and Chevrolet has done nothing. My screen randomly goes out, the radio goes out, the oil censor has stopped coming on, engine lights comes on and off. My radiator was recently replaced as it was rusted and overheating the car. A car this age should not have this many issues. They must lie in the manufacturing process.

- Collierville, TN, USA

While driving on the dan ryan expressway during rush hour traffic, engine continued dying out. Got off the expressway and took side streets home to a mechanic who showed no oil in engine. Oil life still read 40%. dealerships know about an oil consumption issue with these 2.4 engines and only told dealerships to repair after an oil consumption test is performed. GM never issued a notice to consumers only dealerships. We brought the car in before the letter was sent to the dealerships and now that were out of the "special extended coverage" we need to rebuild the engine. There are countless cases of these engine issues online, and a class action lawsuit has been started. Customers need to be aware of the issues before someone gets hurt or even killed when their engine blows while driving. GM will not issue a recall unless told by the government to do it. This affects 2010 thru 2015 Chevy Equinox and GMC terrain vehicles.

- New Lenox, IL, USA

My truck consumes oil every week, depending on if I did highway driving or not. I took my truck in for a oil consumption test and they stated every thing was ok, but its not. I put oil in this truck at least once a week. I wanted to take this truck on the road but cant not due it using excessive oil. I feel that tim lally is playing games. They know the problem but wont fix it.

- Shaker Heights, OH, USA

2012 Equinox, driving and engine rumbled before losing power. Attempted to restart, and engine failed. Brought in for service at dealership (~96400 miles) and the timing chain was failed causing permanent damage to the valve. Full engine replacement necessary. If driving on highway or busy intersection, could have been a major safety concern. Very lucky to be able to pull aside safely. GM refuses to do anything about the complaint even though there is known problems with this engine and this specific issue, their reasoning is that they cannot perform the oil consumption test. The lab service indicated that the oil was low.

- Flint, MI, USA

In September of 2017 I purchased a used 2012 Chevy Equinox with 52753 miles on. It appeared to be in excellent condition. At 54502 miles the change engine oil message displayed on the dash. According to the dealer sticker in the window it was not due until 57620. When I checked the oil it was bone dry. There was not a drop of oil on the dipstick. I had to put in almost 3 quarts. I called the local garage and was told that this is a common problem with certain model year GMC vehicles. " excessive oil consumption issues" is the term he used. I did some research and discovered that thousands of people have complained and continue to complain about the same issue. There is currently a class action lawsuit against GM for the 2010- 2017 Chevy Equinox. A recall needs to be issued as GM clearly has no intention of doing the right thing and taking care of this on their own.

- Baldwinsville, NY, USA

2012 Chevy Equinox. Consumer writes in regards to reimbursement for vehicle repairs. The consumer stated the vehicle smelled hot, stalled, and made a banging noise. It began chugging and died. The PCV was cleaned and the main bearing oil seal was replaced.

- Mondovi, WI, USA

The car has only 82,000 miles and the timing chain is shot. This is a common problem in the Equinox caused by bad valve rings which GM admits to but won't fix rings without an oil consumption test of 3,000 miles. I've added 3 quarts of oil since the last oil change (only 2,000 miles ago). There is no oil leak. The dealer (atlantic Chevrolet, bayshore, NY) has had my car for 3 days but won't repair the timing chain without a go ahead from GM which they say will require 2 more days! they need to issue a recall and fix rings and timing chains without making customers jump through so many hoops.

- Islip, NY, USA

There was an issue with a valve in the engine that can become plugged in cold weather. Only certain VIN's were covered. My vehicle had the identical problem as the ones that were recalled had. However, because my VIN was not part of the recall GM would not cover my repair costs.

- Landis, NC, USA

I purchased the car in April of 2012 and started experiencing issues with the vehicle within the first 10,000 miles. The car would stall and shut off while in motion either after a short idle while at a stop sign or red light, or even while parking both in drive and reverse. The car will shake aggressively while in motion and lurch forward both while stationary and in motion. The tire pressure could never stay balanced and would constantly inform me of leaking even after replacing the tire multiple times. The windshield wipers randomly shut off while in motion during storms leaving me completely blind. The dealer informed me that there was a recall for the 2013 Equinox windshield wipers but would not extend the recall to my 2012 Equinox with the same issue. The car consumes oil at a faster than normal rate and has required frequent oil changes and filter and has never displayed an engine or oil light to inform me of the issues. The car shuts off while in motion and stationary quite frequently. The car struggled to start one day and after my third attempt finally turned over but only at half power and while attempting to drive back home, the engine collapsed and quit on me. I had the car towed and upon inspection by a Chevrolet dealer and was informed that the engine had completely failed and there was metal pieces in the oil. The car is not working currently as it hasn't been for most of it's life as I continue to make payments on an overpriced piece of metal that can't safely Transport my family.

- Old Saybrook, CT, USA

My Chevrolet dealer would not honor tsb 14882 and diagnose and repair my vehicle free of charge. The reason given is that the tsb is VIN specific and my car does not have the exact engine designated in the tsb. However, it is a Chevrolet inline 4 cylinder engine that exhibits the identical symptoms as in the tsb. This tsb should be extended to cover all Chevrolet 4 cylinder engines in the designated model years.

- Kansas City, MO, USA

Vehicle was being driven on the tollway on a snowy evening with the temperature around 5 degrees. Suddenly the vehicle started losing power and shaking and stalled in a lane of traffic and was unable to be restarted. This was a very unsafe situation as the visibility was poor due to the heavy snow and our vehicle was disabled and blocking a traffic lane. We had the vehicle towed to a repair shop which was able to get it started again but quickly turned it off as the engine sounded terrible. They checked the oil level to find no oil on the dipstick so they added oil and checked the level again and found metal shavings in the oil. The vehicle was restarted and sounded terrible and they found oil quickly leaking from the rear of the engine. Upon further inspection they found the rear main seal had failed causing all the oil to leak out from the engine. I now had a vehicle with 84,000 miles on it that needed a new engine. Upon researching this problem I quickly discovered this is a known issue with this engine that occurs in cold weather. The oil consumption issues as well as a PCV valve issue which clogs and caused the pressure to build up resulting in blowing out the rear main seal and is covered under tsb #14882 are known issues which lead to the failure of my engine. I was told by my local dealer that my VIN # did not qualify for the tsb #14882 and repairs would not be covered as my warranty had expired 9 months ago. The shop was able to locate a used engine with 25,000 miles on it and used that to replace my faulty engine. In total I spent $3,470 for the engine replacement and towing charges.

- Plainfield, IL, USA

Check engine light goes off and on. Vehicle often stalls upon stopping and at times has an extremely hard decel, which continues after the key is taken out of the ignition. Vehicle idles hard. Upon parking, vehicle has suddenly reported reduced engine power" and " check stabili trak" not allowing the vehicle to go over 40 mph.

- Pevely, MO, USA

I purchased a 2012 GM Equinox on Sept. 6, 2017 Sept 9 my check engine light came on and vehicle was low on oil ' we added oil Sept 13 I had a tire claim due to tires being 'dry rotted' per dealership. Oct 19 car started driving funny, stalling ' stopped in middle of road with my 18 month old son and my 8 year old disabled daughter. Had to call someone to come. When checked vehicle had almost no oil in it again. Oct 29 ' bringing disabled daughter to school when car stalled in middle of road. Checked and there was almost no oil in it. We have had to add oil to vehicle at least once a week since just to make sure I didn't break down taking my daughter to school. We did this every Monday just as preventative maintenance because obviously there was a problem with the motor. Feb 6 ' even after keeping oil in vehicle weekly my car wouldn't start this morning. Checked oil etc. It finally started up later that day and I went to get my step daughters. When we got ready to leave and tried to crank car it made a loud whiny kind of sound and it smelled like wires or something burning. Steering locked up and it wouldn't turn over again and I couldn't remove key from ignition. The vehicle wouldn't crank back. Called someone to come. They checked battery, fuses, etc. I ended up having to leave my car where it was overnight believing it was an ignition problem. Feb 7 ' mechanic was called to check car. Rear main sealed was busted, timing chain had broken and severely damaged entire motor. Entire engine was completely shot and had numerous broken pieces! I was told there was no warranty on this and dealership couldn't do anything about it. I decided to do some research. There are literally hundreds of complaints with details very similar to my own and end results the same as my own.

- St Francisville, LA, USA

My vehicle was burning excessive amounts of oil. I took it in because it was running poorly, they discovered it was 3 quarts low on oil, and then had me track my oil consumption (by checking the oil once a week for 2,000 miles). Chevrolet had a recall for this issue (only if your car was experiencing this) and luckily it was covered to be fixed. However, because of the excessive oil consumption, I have had other issues and problems with my car. All during the same time period, my manifold cracked and I need a new catalytic converter. I definitely think (and the service advisor agreed) that the reason that my emissions system is running inefficiently, is because my engine was burning so much oil. All of the oil soot and fumes run through the engine and emission system, therefore clogging up my catalytic converter. Seems to me, that the catalytic converter should be covered under the oil consumption recall. I can understand if it were on a case to case basis (just like the oil consumption recall is), but it should be replaced if your car is experiencing those issues. All stemming back to the oil consumption.

- Ferndale, MI, USA

I was driving with my wife and dog in the car late at night in cold iciey conditions in Wyoming. Car began to lose power dramatically, steering was tight, lights dimmed, also engine stalled after a bit a of a slide and safely pulling over. We could have wrecked in the middle of nowhere in the icey cold temperatures. Engine light was one. Traction control light was on. Dash reads 'service stabilitrak' and 'engine power reduced !'. I could not get the car to quit stalling. I wasn't safely able to drive it. So I then did a ECU reset. (disconnect ECU and battery). Sat for 20 minutes. Restarted and still same problem after it idled rough for 5 minutes roughly. So next I disconnected the ECU fuse number 42 in the engine fuse box. I then turned key in first position and had same readings. Next I reset the code with my obd scan tool. Repeated the fuse method again... still same reading but without starting the motor once during this.... my guess is the ECU is volitil to this vehicle motor class. Service bulletin states it needs a reflash. Updates for engine oil consumption as well. Very interesting as we consume too much oil. I believe all motor issues in our vehicle we have now (worn piston rings etc) are due to a faulty ECU. The fact that the warning shows when reset and not connected because the fuse is removed proves to me the ECU is having software issue in rendering proper diagnostics as well as safe engine performance. This incident took place in August of 2017. Problem still persists in dry climates where we live in Texas. Same issues. Same symptoms. New sensors, battery, spark plugs and oil change regularly. This vehicle is unsafe and will take lives if not recalled. Imagine driving on ice with your kids inside and then your steering goes out and the engine loses power and brakes.... is that what it will take?

- Austin, TX, USA

While driving on interstate on 2/1/18 my oil light came on so I pulled over as quick as I could and shut off the car. I live in nd and it was below zero and it has been extremely cold. Not sure what happened or why there was a pile of oil under my car I got it towed to the shop to find out my rear main seal blew out. The technician told me that there were ice crystals around the main seal and there was nothing that could have prevented it from happening. I paid $1,700 to get it fixed and the shop said that the engine was still good. Well I picked it up from the shop and drove home (I live 40 miles out of town) and it seemed fine. Unfortunately when I was driving to work the next day, mind you it was still well below zero degrees outside, the engine started knocking and I shut of the car as fast as I could; I got stranded along the interstate again but this time with my 6 month old son' sitting in the freezing cold waiting for a ride' I am still furious!! I got the Equinox towed to the shop again to find out that my engine is now wrecked. There is only 84,000 miles on the vehicle and it needs a new engine. This is ridiculous; hopefully Chevrolet will keep me as a customer and pay for the engine that got wrecked because of their faulty rear main seal that can't perform in cold weather.

- Leonard, ND, USA

The contact owns a 2012 Chevrolet Equinox. The contact stated that the vehicle experienced a rapid oil consumption failure. Also, the engine shook and vibrated while idling. The vehicle was taken to the local dealer (medbev Chevrolet, 11001 w. I-70 frontage road N, wheat ridge, co) where it was diagnosed that the timing belt had stretched and needed to be replaced. While repairing the timing belt, the mechanic determined that the engine was also damaged and needed to be replaced. The vehicle was not repaired. The failure mileage was 70,000.

- Arvada, CO, USA

Plugged PCV orifice in intake manifold during cold weather, causing a blown rear crankshaft seal.

- Cascade, MT, USA