10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
63,182 miles

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« Read the previous 20 complaints

problem #102

Jan 042018

Equinox

  • 77,224 miles
2012 Chevy Equinox was making a knocking noise took it to my mechanic. It was out of oil before my oil change was due. I had 1000 miles left before my oil change. This is the second time this has happened within 6 months. Contacted GMC today got S case number but have to wait for it to happen again and take it to a GMC dealer for a diagnostic test. Then today during a snow storm my windshield wipers just stopped working it was a mess trying to get home making frequent stops because of visibility.GMC said there are no recall for that or the oil consumption but I see so many complaints online about all these issues. Not to add the paint in the inside of the car doors and trunk doors are rusting. This is my last GMC car going back to Honda.

- Newark, NJ, USA

problem #101

Dec 102017

Equinox

  • 49,716 miles
My 2012 Chevy Equinox completely shut off, without any warning, while I was driving. No check engine light, no oil warning, nothing. The vehicle just died, in the middle of the road and wouldn't restart. It has less than 50,000 miles on it. I heard a knocking/rattling from the engine in Sept., checked the oil & it was bone dry! according to letter 16118 from GM, I was to take my vehicle to a dealership if this happened. I did, and started the oil consumption test. Got oil tested 2 times, once it was fine, the next time it was low. The 3rd time I got it checked was when it was towed in from my experience listed above. I was a quart low. Now I have a blown-up engine and the dealership wants me to pay $750 for them to take apart the engine to figure out the cause. I'm absolutely disgusted with this entire situation. GM knows about this issue and it's a huge safety concern! I don't know how GM can sit back and let their faulty vehicles be driven on our roadways putting so many people in danger! I drive 40 miles daily to and from work in rush hour traffic. Can you imagine the damage that would have been done to myself and others if this happened during those times" myself or others could have been seriously injured or killed! is that what it's going to take to make GM recall these vehicles?! and GM just suggests an oil consumption test, that takes months and miles to diagnose?! all while letting people drive their drive unsafe vehicles"! GM needs to step up and make a recall for this. Stop putting so many people at risk for some very dangerous situations! the day I came in to the Chevy dealership with this complaint, they should have taken my safety and others safety into consideration. They should have had instructions from GM to inspect my vehicle free of charge and they should have fixed it free of charge because it's obviously a manufacturing defect.

- New Berlin, WI, USA

problem #100

Nov 132017

Equinox

  • miles
Had my car in 3 times in the last 6 months for work done. Had the main rear oil seal replaced along with the catalytic converters first time, second time was after I picked up had to take it back in due to a seal leaking and letting exhaust into the cabin of the car where they had the car for over a week before they even called me back, then finally the third had to take it back in on Nov 13, 2017 due to another oil leak in the car coming from the front crankshaft seal. It took the dealer 10 days after I took it in before I heard anything on what the problem was. I have been without a car for the past 18 days and no offer of a loaner or anything. This is a little ridiculous in that these oil leaks seem to come from the same problem of a pluged PCV valve causing to much pressure build up in the engine and causes the seals to leak. All the work was done under warranty, except the work on the front crankshaft seal which they want to charge me for the work. I have also had a check engine light on that they said was fixed when the replaced the main rear oil seal, but obvious it did not and now they say it has to do with the evap system. Which is one thing I told them when I took the car in the first time I took it in.

- Murrieta, CA, USA

problem #99

Nov 242017

Equinox

  • 67,000 miles
The contact owns a 2012 Chevrolet Equinox. While driving 15 mph, the rpms fluctuated and the engine failed. Also, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the cam shaft injector sensor failed. The vehicle was not repaired, but was taken to sandman brothers, Inc. (56 E broadway St, shelbyville, in 46176 (317) 392-3271) for a second diagnosis. The manufacturer was contacted and stated that Chevrolet could not assist because the vehicle was not under special coverage. The failure mileage was 67,000.

- Franklin, IN, USA

problem #98

Nov 012017

Equinox

  • 69,000 miles
Car engine stumbled 5 times this year while driving in the city while in motion 35-45 mph. Wouldn't accelerate. Feels like it stays stuck and wont move. Last incident 1 Nov 2017.

- Tucson, AZ, USA

problem #97

Oct 202017

Equinox

  • 109,866 miles
My 2012 Equinox is currently dead at a Chevy dealership. Here is the history: On October 20, 2017 the engine of my 2012 Equinox blew at 109,866 miles when key was turned. The engine blew because was absolutely no oil in my engine and no leaks were present. I did not see any lights saying there was an oil problem. In fact, my dashboard read that I had enough oil before the next oil change was needed. I recently purchased an oil change on September 15, 2017 at 108,500 miles. I provided the receipt to dealership. I have always gotten regular oil changes. Recently I had to get oil changes and checks more frequently than GM recommends due to oil missing from my vehicle for no apparent reason or explanation. Because I had to put in so much oil, I would often take my car in for an oil change at a local oil change business or request my father to change/add oil into my vehicle. I travel around SE mi and rely on my vehicle for work, so I do not have the time or extra funds to make an appointment take my vehicle into the dealership for monthly oil changes and top-offs (see below). February 10, 2017 - oil changed March 14, 2017 - oil changed April 26, 2017 - oil added May 18, 2017 - oil changed June 1, 2017 - oil added June 30, 2017 - oil changed July 8, 2017 - oil added August 3, 2017 - oil added August 15, 2017 - oil changed August 28, 2017 - oil added September 15, 2017 - oil changed at 108,500 miles October 20, 2017 - engine blew at 109,866 miles, without any indication that engine needed to be serviced, oil was low, etc. In fact, my dashboard shows that I have ample oil life left in my engine before oil needs to be changed. I have a few receipts for these service dates.

- Lake Orion, MI, USA

problem #96

Oct 282017

Equinox

  • 167,900 miles
We received a "satisfaction" letter regarding the oil consumption and stability light on this vehicle. The engine burns oil constantly and the 2D cylinder misfires due to this. The car has gone into "limp" mode several times and when it does it idles extremely high and we have to take the water out of the reservoir and change the spark plug in order for the car to "reset". this is not a "satisfaction" issue; it's a safety issue and when I addressed this with Chevy I was told because my car has over 150K on it that it does not qualify for the fix or reimbursement. If this was truly a satisfaction issue I would agree, however a car that routinely goes into "limp" mode, idles extremely rough and burns over a quart of oil every week qualifies as a safety issue to me. This past weekend I had my daughter and granddaughter in my car about 1 hour from the house when it happened again. If took almost 2 hours to get home and when my husband looked at the car he's not sure his "standard" fix will work this time and we're now faced with an unexpected purchase of either a new car or being required to spend several thousands of dollars for a new engine. This goes beyond any satisfaction issue that I'm aware of and having to drive less than 40 miles an hour to get home in bad weather with my daughter and granddaughter, who is 18 months old is safety, not satisfaction. I do have the letters from Chevy and my response if you are interested in reviewing. Thank you

- Munfordville, KY, USA

problem #95

Oct 132017

Equinox

  • 86,000 miles
Excessive oil consumption, stalling, reduced power engine light contatly coming on.

- Hamden, CT, USA

problem #94

Jul 212017

Equinox

  • miles
Every time I stop at a stop light or a stop sign my car will start idling really bad and will come up with the code engine stability. If I do not put it in neutral the car will stall. It does have 131000 miles on it and I had to replace the manifold twice and the timing belts, upstream 02 sensor and have had my mechanic look at it three times. Every time he has replaces some different sensors and for the first few days my car will run then it will progressively get worse and I have to put my car in neutral to get it to stop but even in neutral it will still idle.

- Pleasant Lake, MI, USA

problem #93

May 102017

Equinox

  • 62,000 miles
Oil consumption test showed motor using oil before 1000 miles.I had purchased an additional warranty but it isn't worth the paper it's written on.I have looked over other complaints online about these cars and there are numerous complaints on this issue with this car. Have also had to replace gas cap twice on the car so the engine light would stay off

- Middleburg, KY, USA

problem #92

Aug 122017

Equinox

  • miles
Valve on engine is loose causing engine to rattle and make loud noises when starting and driving. Engine is shaking can't afford to replace engine too much money just got the car still owe $14,000 on the car not under warranty any longer according to warranty company.

- California, MD, USA

problem #91

Aug 032017

Equinox

  • miles
I have had my car for 2 years and in two years I have had to get the catalytic converter replaced also the tensioner belt the O2 sensors and a few other things replaced. My Chevy Equinox is a lemon and a few other people I know has said the same thing I wish I never purchased this car and I'm stuck with the $14,000 lemon that I can't get rid of.

- California, MD, USA

problem #90

May 072017

Equinox

  • 61,000 miles
I have a 2012 Chevy Equinox that I have owned since Aug. 2015. The car uses excessive oil, two or more quarts between oil changes on my four cylinder engine. A web search found this to be a very common problem. Chevy came up with the idea that this was a normal condition, but any back yard mechanic knows different. After all the complaints Chevy finally issued a technical service bulletin on excessive oil use. I called the dealership who said I needed an oil consumption test which of course is not reimbursed. I purchase insurance total lost vehicles and repair them. I have been driver this car for 2 year. Car has 60000 miles. Chevy still has car listed as salvage with warranty void in their computer. No dealership will touch it. I am on my 4th call to Chevy and they do not respond. Car will go low on oil to the point the engine bangs with no low oil indication. Tsb issue will not do repair.

- East Berlin, PA, USA

problem #89

Jul 192017

Equinox

  • 100,400 miles
Chevy Equinox 2012, but the truck a month ago, notice a rattle noise on the engine, after a month +1000 miles driving, need to add 2Q of oil, today 7/17 has no oil. Take it to Sierra Chevrolet on monrovia, the person on service department, mention that I need to pay $150 for diagnostic the problem, + need to pay 3 oil change to see if this truck has the issue mention on bulletin: 13-06-01-003F. Why I need to pay for something that is not my fault. Defect of manufacturing. Motion.

- El Monte, CA, USA

problem #88

Feb 042016

Equinox 4-cyl

  • miles
Purchased vehicle used in 2013 with 28K miles. Started noticing an engine knock in 2016, in between oil changes, @ apprx. 85K miles. Began having to add 3-4 quarts of oil every 1000 miles, give or take. Called dealership for service - while warranty was still in effect - and was told it was a common problem with this engine, and adding oil was all that needed to be done. While dealing with that, had to replace the sensor, as vehicle stalled while in a left turn lane, which almost caused me to be rear ended. December 2016 - oil continued to be burned at an alarming rate, so my husband contacted a friend who works for a Chevy dealer. We were told not only is the massive oil consumption not normal, but that GM is fully aware of the problem, but refusing to issue a recall or pay to have the pistons replaced! 2017 - have continued to add 2-4 quarts of oil every 1000 miles or so; then May 2017, received notice from GM acknowledging the piston ring wear/excessive oil consumption, but that it's only repairable within 7 years 6 months of original in-service date, or 120,000 miles, whichever comes first! seriously"! I am past both & am pissed off! GM has known about this problem for years, and needs to take full responsibility, not impose a year/mileage cap! I wonder if a class-action lawsuit would wake them up" I'm not opposed to looking into it! don't get me wrong - previous to my Equinox, I owned an HHR for 11 years, and prior to that, a Suburban for 5 years. I like my Chevy's but this issue has left a bad taste for them, and am totally unimpressed with their lack of concern regarding this issue. For those of us that are past the very convenient years/miles, this is a very expensive out of pocket repair. I can't even trade it in, as I still owe on the [xxx] loan!! step up GM, & do the right thing! by the way - hubby is replacing the timing chain today :O[ information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Byron, CA, USA

problem #87

Mar 082013

Equinox

  • miles
We buy this car from Chevrolet company on November 14,2011. Since that time the car was not in often use. Up to one year it is was in the storage when we began to use it regular we note that the engine has some factory defect, the engine oil is often did non receive to even 5000 miles, at the 2500 miles estimetely, we were force to always change oil, the oil color of the engine was always very black as dirty, we always were wondering, why the color of the engine oil is turns very black, like we did not changed it for long time.

- San Francisco, CA, USA

problem #86

Sep 042014

Equinox

  • 54,204 miles
Replace engine at 54,204 miles and had 11 oil changes. Was told I didn't change oil enough or checked levels at every fuel fillup. Also was told notice was sent out that computer needed to be reset to alert for more frequent oil changes, which was done at time on engine replacement. Letter was sent to me last month stating I may be due reimbursement but after I dropped of all paperwork at dealership where car was bought last month, I checked last week and they can't find paperwork and nobody has called back to tell me what to do next. Total incompetency by the dealer as they told me that my vehicle wasn't even registered as being bought at this dealer.

- Seville, OH, USA

problem #85

Jun 082017

Equinox

  • 170,000 miles
Was told by my mechanic the vehicle was burning oil. Found out in May 2017 that Chevy is aware of a defective piston ring problem that causes this. They have been aware since at least 2015. Waited 2 years to notify me by mail. When I went to a dealer to have problem fixed I was told vehicle has too many miles on it. It would not have had too many miles had I benn notified 2 years ago!

- Miller Place, NY, USA

problem #84

Apr 012017

Equinox

  • miles
At times it seems like the transmission doesn't shift properly when starting to accelerate. It's as if it's not sure what gear to go into. Currently I have an engine light on and it stalls frequently. If I slow down or start to accelerate it will stall. I'm afraid I'm going to get rear ended by someone! it also blows out white smoke from the exhaust. I seem to be adding oil more often than I should.

- Holland, OH, USA

problem #83

Apr 122017

Equinox

  • 64,633 miles
I have 64,633 miles on the car the engine started to knock when starting. The dealer verified noise on start up and constant noise wihile idling and found noise from balance shaft chain and can gears..dealer replaced the balance shaft chain, balance shaft chain actuators, necessary gaskets, seals, and bolts. Also because of this had to get a transmission fluid with total fluid exchange and transmission fluid conditioner.. I see many complaints on here for this same issue and I would think that Chevy could make a more dependable, reliable vehicle than this or be responsible for these repairs. I have had a GM car for many years but believe that it may be time to trade this one in and try a different better made to last brand. I would not expect any engine damage or major issues like this with so few miles. I am so glad I took this in to be check out I would hate to be driving as others stated they were and have my car just stop and put my life at risk.

- Cocoa Beach, FL, USA

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