10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,975 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
As I was driving the dash lights and the touch screen radio lights go out. This has happened on numerous occasions. Have talked with other Equinox owners and the have same problem. Dealer can not find any problems. Major concern is that all the lighting systems to include headlights will go out during night driving.
- Melbourne, FL, USA
After driving the 2013 Equinox off the dealer lot with 5 miles on the speedometer, the radio screen began to scramble. A few days later, the backup screen did not work, and goes blank, the radio screen begins to flicker, scrambles, and blanks out. Contacted the dealer and that Friday the dealer checked it and ordered the part. On April 19, at the dealer we were told they ordered the wrong part, no explanation no communication. On May 10 returned to dealer and they replaced the radio screen. On the way home the radio screen flickered. The following day the backup camera did not work. Contacted the general manager on May 11 and was told they would get back with us the following Monday. We called May 16th and the GM gave a lame excuse, on May 17 we are returning to the dealer to get the problem resolved. We live 70 miles from the dealer. A $28K purchase and no one can figure it out nor own up to the fact that they have lousy service and communication skills. Signed disappointed in GM products!
- Connersville, IN, USA
While sitting stopped at a traffic light yesterday, my brand new Equinox just turned off. A co-worker with the same car (different model year) mentioned this happened to her two weeks prior to it happening to me. When I went online to research the issue, I was alarmed after locating multiple forums where Equinox owners were having the same problem and looking for answers. The car has been shutting off without any warning, including while people are driving on the highway. This obviously is not an isolated issue as it is happening to people with various model years, and it could pose a serious problem on the highway.
- Rock Hill, SC, USA
- Saint Johns, MI, USA