After performing a diagnostic check on January 15th 2021, I was informed by jefferson Chevrolet that my engine light was on because of the timing chain and misfiring pistons. I have not had this car six months. It has a hundred and one thousand miles on it and I have been excessively adding oil. Even the prior visit in December 2020, the representative at jefferson Chevrolet in detroit Michigan informed me that my car had no oil after a recent oil change and that he could not perform any inspections until they perform another oil change. I would like information on how to receive payment from the manufacturer to repair my vehicle.

- Detroit, MI, USA

I am following up to an ongoing issue regarding our 2013 Chevy Equinox that recently had the lower end rebuilt due to excessive oil consumption. For some brief history on the vehicle, it began using a significant amount of oil around the 70,000-mile mark. Prior to the lower end rebuild, I was adding nearly 8 quarts of oil every 3,000 miles. The vehicle has 95,000 on it now. Fast forward to late this past winter [early 2020], I received a letter in the mail stating the sca (15285/16118 coverage) was extended for the 2013 model year 2.4L ecotec. Upon receiving the letter, I was in the process of making an appointment for the oil consumption issue, however, this was the same time the state of Wisconsin shut down for covid reasons. This was, unfortunately, was around the time the extension was going to expire. Once, restrictions were lifted an oil consumption test was performed. The initial oil change occurred in April 2020. The vehicle was found to consume a significant amount of oil. Holiday automotive of fond du lac, wi performed this test. The engine, without a doubt, was in need of a lower end rebuild. This rebuild was scheduled and completed in December of 2020. Via communication between myself and holiday automotive of fond du lac, GM has agreed to cover half of the costs, but in the end this is still very significant. The work has been completed, but I am now between a rock and a hard place with the vehicle. The extension window that GM provided was narrow to say the least.

- Ripon, WI, USA

I bought my 2013 Chevy Equinox in July of 2019, about a month after buying it my husband checked the oil and the oil wasnt even on the dipstick. After that we kept an eye on it and every week we have to put at least a quart of oil in the vehicle. We have brought it to our shop and have determined that there is excessive oil consumption at the 100,000 mile mark.

- Becker, MN, USA

My family and I were driving on the highway and my engine stopped without any warning lights or notifications. We were able to safely coast from the left lane to the shoulder. We had the car towed to a nearby dealership. When they inspected my car they said there was no oil in in the engine and that the crank was locked up. I was told I would need to replace the engine. My car has about 134,000 miles on it and was brand new when I bought it.

- Geneva, OH, USA

My 2013 Equinox Chevy, I was driving down on the highway without engine light warning. Acting funny till I got home... then the engine light came on, next morning we were going to take it to GM for take a look at but won't stay running. Still didn't give any alert.

- Noblesville, IN, USA

My 2013 Chevy Equinox started burning oil around 80,000 miles and when I brought in for oil change to Chevy dealership the service advisor said some cars burn oil. No big deal they said just keep checking oil and fill if low. So did that for years and now over 120K (170K now) I received letter for recall if I'm under 120K bring car in to fix. But now I'm over 120K miles they won't fix it. So now car is getting worse by the mile and blowing grey smoke out my muffler. I can't believe they won't fix my problem. I should of had them note in comments about my burning oil issue. I now have to put 1 quart in every 1000 miles and the quote from Chevy dealership to fix is over $4,000. Even my extended warranty won't cover it saying it's a GM recall and they don't fix when GM should fix it. I have always changed oil every 6,000 miles and paper back up to prove it but that doesn't matter I guess. What a shame because I love my Equinox but now GM won't fix it I probably won't buy another GM car. So still making payments to GM financial for a car that's not work what I owe and with this issue the value of car is next to zero. Need car to make money so I have to fix it.

- Fort Lauderdale, FL, USA

Vehicle stalled out in an intersection after the oil burned up 1000 miles after an oil change.02

- Kennesaw, GA, USA

Hello, I bought this 2013 2 weeks ago. Had it checked out by the mechanic at the dealership for an extra charge and they said nothing was wrong with it! fast forward 2 weeks to the day I got the car....check engine lights came on...oil etc....took to mechanic and they said there was no oil, I got a $100 oil change and the next day the oil was gone again and has created me a problem now that I can't get to and from. What's going on" how come consumers aren't being made aware of the oil consumption issue before purchasing a vehicle" disgusting!

- Plano, TX, USA

Massive oil consumption! in between oil changes constantly needing to put in at the least a 5 quart jug of oil. In turn causing my car to jump at stoplights almost causing me to hit the person in front of me which was caused from low oil. Then it is now causing my engine to misfire. Which includes very poor acceleration which almost caused an accident as I was crossing across another street to almost get hit from the side and another time when turning same thing almost happened. Then when my car is in park it is starting to stall out. Now needing to bring it to a shop once again.

- Saint Paul, MN, USA

Excessive oil consumption with no warning light

- Luana, IA, USA

Severe oil consumption I'm adding oil constantly

- Fresno, CA, USA

The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving, an explosion occurred and the vehicle stalled. The contact called onstar and a police was sent out to assist with moving the vehicle to the side of the roadway. The vehicle was later towed to roger dean Chevrolet (2235 okeechobee blvd, West palm beach, fl 33409). The contact stated that three days later, the vehicle was diagnosed and the contact was informed that the timing chain failed and the engine needed to be replaced. The vehicle was not yet repaired due to the repair cost. The contact stated that the vehicle was not drivable. The contact stated that the two year extended warranty had expired. The contact called a transporter to Transport the vehicle back to her residence in Delaware. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.

- Millsboro, DE, USA

Frequent oil changes. The consumption of oil is depleted before the life of oil runs out. Something might be wrong with the pistons ring.

- Houston, TX, USA

My vehicle now has an engine problem due to my oil burning really fast. I have taken it up to an auto repair shop because I have been noticing a weird ticking sound in my engine. They told me its because my oil was very very low and it has already started to affect my engine. I only drive to work and back with me car mostly on main paved roads and sometimes on the highway. I noticed the sound more when I was in town maintaining my speed at 25 mph the ticking sound was very loud. It would also sound loud if I was turning right and/or left. I would only notice the ticking sound when the car was in motion. When it is stationary I would not hear the ticking sound. I am very scared to continue driving my car because I have a 3 year old that goes everywhere with me and I don't want to put her in any harm.

- Capac, MI, USA

My eco-tec engine burns oil. I have had the engine worked on twice for the same repair resulting in over $3,000 paid out of pocket. I have my oil changed every 3000 miles or less. I also have to add 2-3 quarts of oil on a weekly basis. Additionally, now my vehicle is experiencing a fuel issue where I'm now burning fuel.

- Sagamore Hills, OH, USA

Excessive oil consumption and oil level low warning light does not function. Engine will tick and eventually stall out. Must add oil constantly or change the oil more frequently than recommended. No recall has issued and dealer wants thousands of dollars to fix. Basically stuck with a vehicle that you must add oil to every time you fill up with gas.

- Carthage, MO, USA

So first started to use oil more than it should between changes but it would be just 1 quart low it would knock. Than transfer case went out than a wheel bearing went out. I like my car but it's stuff I keep maintained but seems like every time I turn around something goes wrong. Now when you open the door an the keys are in my hand I hear a clicking noise like the computer is one in it also once an awhile you can smell gas not always. It's like it's costing money to fix it on stuff that shouldn't go bad if you maintain it. I talked to four other people who own Equinox an different year rang from 2011 to 2017 with same issues. Why is it we the public have to fix issues when you maintain the car!! I don't want to trade but if it goes down again it's going to be trade for a non Chevy car I have had Chevy since I started driving 40 plus years my second Equinox never had issues with the first one like I have this one. I changed batter in it thinking it would take care of the clicking but it didn't I almost don't want to drive it to my doctors appointments which are quit often due to will it die on me an leave me stranded on the road

- Zumbrota Mn, MN, USA

I use excessive amount of oil and now my motor is acting up I have to put two quarts in a week and was not told at purchase I bought my vehicle January of 2019 I'm under the 120 000 miles this I noticed about 2weeks I had to have my vehicle in the same week I bought it cause of issues and it was a 2000 repair after I already paid 13,000 for it. I love the vehicle but my motor is knocks and it's getting worse

- Albert Lea, MN, USA

A year and half ago I lost all of my oil and it blew out my timing chain. I was told that I have bad piston rings and that the ecotec engines with that year wear out very fast. I did not have the money to get the piston rings replaced so I told the mechanic to just replace everything but the piston rings. He just said that I need to watch the oil level and that I could add some if I started to burn oil again. Another year went by and as I was driving on a freeway, I got an error message on my dashboard saying the engine was "powering down" and I started loosing speed very fast. I pulled into a gas station and checked my oil level and sure enough, I had very little oil. So I poured some in and that seem to be ok. A couple weeks later, my Equinox started to smoke when I was driving on the highway. I pulled to the side and popped the hood to see oil spilling onto the manifold. I let the car cool down and added some more oil so I could get to work. A co-worker of mine helped me investigate and noticed that the timing chain had ate through the guarding which caused the oil to spill out of the top of the guarding.

- Green Bay, WI, USA

Recently realized over the last couple months I've had to change and/or add motor oil to my engine every 1500 miles with the most recent adding of 3 qts of oil being today Aug 25 2020 I've researched and found that there is an issue with the design of my 2.4 ecotec engine involving the design of the piston rings I also saw there was a class action lawsuit regarding this matter and I want to know why a recall hasn't been issued?? that is not acceptable and it's dangerous as a first responder I take safety very seriously especially when my family is in the car with me what if my engine suddenly seized and caused us to get into a vehicle accident that seriously injured us, others or worse I will be contacting my dealership tomorrow to see what the course of action will be as I'm sure this is the problem with my car and I will expect them to fix this issue at no cost to me any suggestions from your end would be appreciated thank you

- Mount Prospect, IL, USA