10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 45,010 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased vehicle approximately June 29, 2019 from Chevy dealer in roseville ca. About 3 months after I purchased vehicle I noticed the liftgate coming down by itself. I notified the dealer and set up an appointment to bring vehicle in. In the meantime the check engine light started coming on and staying on, so when I made the appointment I also mentioned this to the service agent. I took the vehicle in, as a drop in appointment because I stay over an hour away from where the vehicle was purchased. I;D happened to be in the area on this day, the vehicle was checked in and the service agent helping me asked could I leave the vehicle I at this time replied no, because of how far we'd traveled to get there I did not have a way home. I'd stated to him at this time when I'd brought the vehicle in before for service that I was provided a courtesy vehicle, he said that would not be possible and that I could rent a vehicle, I declined. The agent came outside to witness the liftgate going down on it's own and again asked if I wanted to leave the vehicle, I again stated to him I drove over 1 hour and I did not have a way to get home. He at this time stated he had 300 vehicles ahead of mine and it would take him some time to get to my vehicle. He was very rude and unprofessional while helping me. I asked to speak to his supervisor which I did and he also witnessed the liftgate going down on its own, we in turn went inside to check the warranty and extended warranty I had on the vehicle, however, I was told it had expired the prior month and did not cover them checking to see why the check engine light was coming on. I believe the dealership sold me an unsafe vehicle and they refuse to try to work something out. Recently, as I was in the rear of the parked vehicle the liftgate came down on my shoulder which required me to seek medical attention.
- Alameda, CA, USA
The contact owns a 2013 Chevrolet Equinox. The contact stated that the headlight units were foggy and there was reduced visibility while driving at night. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 58,000.
- Woodburyt, MN, USA
Vehicle stopped unexpectedly no system warning and then check engine light came on. The mechanic says the steel shavings were going into head gasket from over oil comsuption.
- Cincinnati, OH, USA
A semi tire bounced and hit the front of my car and cracked my grill. My hazard lights popped on, my dome lights came on, and seatbelts locked up and car filled with smoke. It took all I had to unbuckle my seatbelt and it locked up. No one was in passengers side and that seat belt locked as well. Service airbag warning light came on and stays on and still the smell of airbags in the car. Now unable to buckle up, and cant reach the pedals because my seat wont move because the seatbelt is locked. On highway, in motion about 62 mph
- Galion, OH, USA
The lights in the interior of my car go out intermittently. I have been driving down the highway going 70mph and without warning the car just died on me, I had to have someone push me off the highway because the car would not start. I waited about 10 mins and it started up again. The collision senor goes off when there is nothing around the car and boggs down the car while driving. I have taken it to 2 different shops and they can not get the problem to duplicate. They have had my car since before thanksgiving and gave it back to me the week of christimas. I drove it and had no problems until that Friday on my way home from work crossing over a busy intersection the collision alert started ringing and the senor is off and the car died in the middle of the road. I was able to get it started right away and get out of the intersection. I took it back to the shop and they still can't get the problem resolved. I say the GM obviously has electrical issues with their cars, because reading others complaints about the same issues. This is a major safety issue!
- Austin, TX, USA
As I was driving the dash lights and the touch screen radio lights go out. This has happened on numerous occasions. Have talked with other Equinox owners and the have same problem. Dealer can not find any problems. Major concern is that all the lighting systems to include headlights will go out during night driving.
- Melbourne, FL, USA
- Havre, MT, USA