10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 54,777 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Drivers door inside handle lamination separates causing cuts to occupants hands when trying to open door to exit vehicle.
- Las Vegas, NV, USA
Vehicle shuts off while in drive, loosing all power to throttle, power steering and all other components of vehicle. This has begun happening over the last three days after having the vehicle for only three months. The vehicle currently has 39,000 miles on it. Today while traveling 70 mph on the highway the car shut off causing me to have to fight the cars steering to safely bring it to a complete stop in the breakdown lane. I had to put the car into park remove the key from the ignition and then re insert key and re start the vehicle.
- Andover, MA, USA
My engine cut off twice while driving in a high traffic area. This is extremely scary and certainly should not be happening to a car with less than 50K miles on it. I bought the truck to have piece of mind only to find out this is a common complaint with this model. It needs to be recalled.
- Washington, DC, USA
The radio failed in Oct 2015. No display or controls. Reported it to the dealer and they ordered a new radio. It took 3 months. They installed the new radio in Jan 2016. On 2/21/16, radio failed again. No controls and blank screen. Am stations appeared but it stuck on an fm station. I only started the vehicle and hadn't moved yet. I didn't receive a work order for the repair, but did on the initial complaint.
- Hernando, FL, USA
I was driving down the street and the dash went completely out for a few minutes.
- Rayville, LA, USA
I have had my car to the dealer 4 times for the middle console that controls the HVAC, radio, camera, ect. The radio was replaced once. Now, I have a complaint with GM and they told the dealership, give the car back, there isn't anything we can do if you can't replicate it. This happens usually when I am starting the car, but happened while I was on the phone driving. The call came back when the system rebooted. These issues began around the 18K miles and I am at 31K miles now. It happens no less than twice before I take it into the shop. I had it in the shop another time because I pressed the gas peddle after a complete stop and didn't go anywhere. Then all of a sudden, I was at 3000rpms. This issue began at the 31K miles and only occurred once. Again, they couldn't replicate it, so there was nothing to fix. The car is still under original factory warranty.
- St. Charles, MO, USA
I purchased this 2013 Chevrolet Equinox and was looking through the owners manual. I found that there is no way to check the transmission fluid level. Talked to the service manager about the absents of a way to check the fluid and was told all new vehicles no longer have a dip stick to check transmission fluid levels. This to me is a safety hazard as if you rely on some service department to tell you that your fluid is low or needs to be replaced you could be paying money that may or may not be necessary. If your on a trip of any distance you could be stuck in the middle of nowhere with a transmission that was destroyed because of lack of fluid that could have been avoided had the fluids been checked prior to your trip. How about driving at highway speeds and the transmission comes apart for lack of fluid an you have an 18 wheeler behind you and the transmission locks up that 18 wheeler would roll right over the top of disabled vehicle. I believe a safety recall should be issued to all make and model vehicles with no fluid dipstick for fluid check of the transmission such as that of my 2013 Chevrolet.
- Camp Verde, AZ, USA
Have had trouble getting the vehicle in and out of park. This has happened many times.
- Galesburg, MI, USA
The vehicle operator inserted the switchblade style key into the ignition. Operator went to turn the ignition over to start the engine. The key fob's metal casing for the key broke. This resulted in 3 pieces, the remote key fob body, the key & the metal cover of the key. The hinge or the swtichblade portion is still connected to the fob. Chevrolet customer service could not give an answer as to what actions could have been taken to prevent this from happening again or answer if the ignition switch been bumped while the transmission was in drive. This vehicle is 1200 miles out of the "covered" warranty.
- Cedar Rapids, IA, USA
2013 Equinox lt was struck on passenger side by a 2012 Hyundai sonata while doing under 10 mph. The speed limit was 35 mph for the sonata. The force of the impact caused the Equinox to roll over onto its side and only the side airbags to deploy. Equinox received damage to all areas of the vehicle except passenger side fender and front end.
- Sierra Vista , AZ, USA
- Mount Sterling, OH, USA