10.0
really awful- Crashes / Fires:
- 10 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 52,428 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2013 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH down an inclined road, the front driver-side air bag was erroneously deployed causing the driver to lose control of the vehicle and crash down an embankment. During the crash, the driver sustained a concussion and left arm, neck, and rib injuries which required medical treatment. A police report was taken at the scene. The vehicle was destroyed and towed away to the insurance company. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 93,000.
- Torrington, CT, USA
The contact owns a 2013 Chevrolet Equinox. The contact stated that upon starting the vehicle, the gear shifter failed to shift out of PARK and the key would not move, preventing the contact from turning off the vehicle. The contact also mentioned that the service air bag warning light was illuminated. The contact initially called the dealer where they informed him to tow the vehicle to the dealer location. The contact then called AAA where they were able to reset the gear box; the contact was then able to shift the vehicle into the DRIVE and drove to the dealer. The dealer diagnosed the failure with a defective gear box; the vehicle remained in the possession of the dealer while they awaited for the parts to repair the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 16V502000 (Electrical System, Power Train) however, the vehicle was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 168,000.
- Palm Coast, FL, USA
I was driving yo work on city streets and all at once air bag deployed on side
- Milton, WV, USA
Takata recall, intermittently when starting the car the service airbag light will come on, this started at about 50,000 miles. Usually if the car is turned off and restarted the message will disappear. Occasionally, while the car is in motion the message will appear. It usually clears if the car is stopped and restarted. Until I started researching, I thought it was just an electrical glitch. Now I realize it's a real safety issue. Thank god, I haven't had a major collision, my airbags might not deploy. This year model should definitely be included in the recall. My car now has 95,000 miles on it. I don't even feel comfortable selling this car with these issues. I wouldn't want to endanger other families.
- Prescott, AR, USA
Airbag light came on one day and has never went off.
- Lithonia, TN, USA
I hit a deer on the front passenger side. After I hit it I heard a loud noise and my car filled with dust coming from the dash were the passenger airbag is. I was told that the airbag was activated but did not deploy. Which now caused my vehicle to be totaled. I have attached picture of the airbag showing it did not deploy and a picture of the damage that was done to the front of my car.
- Pierz, MN, USA
A semi tire bounced and hit the front of my car and cracked my grill. My hazard lights popped on, my dome lights came on, and seatbelts locked up and car filled with smoke. It took all I had to unbuckle my seatbelt and it locked up. No one was in passengers side and that seat belt locked as well. Service airbag warning light came on and stays on and still the smell of airbags in the car. Now unable to buckle up, and cant reach the pedals because my seat wont move because the seatbelt is locked. On highway, in motion about 62 mph
- Galion, OH, USA
"takata recall" my airbag light came on for no reason, it cost me $105 at staffilino Chevrolet for them to tell me I have an internal short in the passenger presence module and it will cost me $656 to have it fixed. I saw where the takata recall will not be complete until 2019. This does not help now and I would like to be added to the recall now. The vehicle has never been wrecked and this light came on out of nowhere
- Wheeling, WV, USA
Takata recall. My Equinox is not in the recall but should be. I filed a complaint but have heard nothing back. The airbag light stays on and stafilinos diagnosed a short. It just came on one day when I started it.
- Wheeling, WV, USA
The airbag light is on and I took it to the dealer and it costs $105 to diagnose that the passenger presence module needs replaced because there is a short in it and it will cost another 656.00+tax the light comes on as soon as I start the car.
- Wheeling, WV, USA
Passenger front airbag map sensor with foam, wiring harness and programming had to be replaced at a cost of $688.49 on Feb 8 2017. Seat belt sensor kept going off.
- Leitchfield, KY, USA
The contact owned a 2013 Chevrolet Equinox. While driving approximately 60 mph, the contact's vehicle crashed into a second vehicle. The front end of the vehicle sustained significant damage. The air bags did not deploy. The rear passenger seat occupant sustained a head injury, which required medical attention. The vehicle was destroyed. A police report was filed. The failure mileage was 50,000.
- Sturgeon Bay, WI, USA
My service airbag light comes on and off at random times with or without an occupant in the seats. I have ran a code reader on it and it stated that it relates to the passenger occupancy sensor. Dealership could not replicate the complaint. It comes on and off while in motion or at rest. Started to happen around 85000 miles and currently have 91000 miles on the vehicle.
- Fallon, NV, USA
The contact owns a 2013 Chevrolet Equinox. The contact stated that the air bag warning indicator remained illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.
- Manassa, VA, USA
I was involved in an accident and was hit twice from behind. The chemical from the side airbag was released but the airbag did not deploy. The chemical was a fine mist or light smoke. The seat belt locked the first time I was hit. I am not sure when the airbag mist occurred (? with the first or second hit) they happened within seconds of each other. A "service airbag" warning light is now illuminated. The vehicle is going in for repairs as a result of the crash and this will be addressed. I just wanted to report this. I have also notified Chevrolet directly.
- San Antonio, TX, USA
In the normal course of street driving, "service airbag" with screwdriver icon appears and dissapears. Mechanics cannot identify problem. While driving in the rain, wipers stopped. Motor continued running. Windshield wipers transmission broken. Dashboard lights randomly dim and brighten.
- Canal Winchester, OH, USA
The contact owns a 2013 Chevrolet Equinox. While parked on a slight incline, the contact's vehicle rolled backwards and crashed into another vehicle. The failure recurred intermittently. The air bags did not deploy. A police report was not filed. There were no injuries sustained. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000.
- Irvine, CA, USA
Was driving to work and a herd of deer jumped out in front of me I hit one near the front passenger side and my seat belt locked up and a funny smell came over the inside of my car. The service air bag light came on and hasn't shut off my 4ways turned on automatically but the air bags did not deploy. I think that since this car is less than 2 years old and I purchased it to make me feel safe that a faulty airbag deployment is ridiculous and I should be able to trade this car in. I don't feel safe driving with a tight seat belt and my air bag light on. I can't believe how many people have had issues with this. The money I am spending to buy this car is outrageous as it is then for this to happen and it not work the way it is intended to I would like to be reimbursed in some way.
- Caro, MI, USA
I was involved in an accident that resulted in damages over $14,000 to the front end of the vehicle. The air bags did not deploy. I have contacted GM twice this week and have not yet spoken to anyone in their product assistance department.
- Spotsylvania, VA, USA
- Owensboro, KY, USA