10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,380 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Mar 112020

Equinox

  • 119,999 miles
The rear seat belt on the driver's side has stopped latching. After not using it for a long time it was necessary to buckle in a car seat and I was unable to latch it in. I have looked inside as best as possible and there isn't anything rattling around or inside but it will not receive the shoulder strap clip and buckle. I have tried while parked and when driving.

- Spanish Fork, UT, USA

problem #6

Jul 172018

Equinox

  • 63,000 miles
A semi tire bounced and hit the front of my car and cracked my grill. My hazard lights popped on, my dome lights came on, and seatbelts locked up and car filled with smoke. It took all I had to unbuckle my seatbelt and it locked up. No one was in passengers side and that seat belt locked as well. Service airbag warning light came on and stays on and still the smell of airbags in the car. Now unable to buckle up, and cant reach the pedals because my seat wont move because the seatbelt is locked. On highway, in motion about 62 mph

- Galion, OH, USA

problem #5

Sep 252017

Equinox

  • 92,000 miles
The contact owns a 2013 Chevrolet Equinox. While driving approximately 40 mph, the rear passenger side seat belt suddenly retracted, leaving the passenger unsecured in the seat. Upon inspection, it was discovered that the seat belt clip that mounted to the floor had separated due to faulty stitching. The contact also discovered that the same failure occurred with the rear middle seat belt. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 92,000.

- Mechanics Falls, ME, USA

problem #4

May 092017

Equinox

  • 58,900 miles
"tamara recall" I'm writing reguarding an accident that totaled out my vehicle but none of my air bags deployed " I hit a deer at 75-80 mph on a hwy it hit my drivers side headlight and continued up over my hood and actually dented part of my passenger side fender I couldn't even open the door all the way! none of my air bags went off. Luckily I had my seat belt on which something in the seat belt blew when it locked me in place due to the impact of the deer hitting jumping out at me a warning popped up on my dash believe said "locked" but all happened so fast, it pushed & cracked just about everything under my hood. I had smoke coming from my vehicle, fluids on the ground no fire thankfully ! my SUV was totaled and many have questioned me about the air bags. I'm now wondering the same thing. Why in the world did none of these go off " if I wouldn't have had my seat belt on who knows what would have happened with the air bags not going off ! I've done research I haven't seen any recalls, but I am a little confused by this!

- Janesville Wi, WI, USA

problem #3

Jul 082016

Equinox

  • 42,739 miles
The vehicle treading on the seatbelt and the seats are defective. The treading has come out of both. The rear seats are hardly used except transporting the grandkids on a occassion.

- Rowesville, SC, USA

problem #2

Apr 112015

Equinox

  • 40,820 miles
Was driving to work and a herd of deer jumped out in front of me I hit one near the front passenger side and my seat belt locked up and a funny smell came over the inside of my car. The service air bag light came on and hasn't shut off my 4ways turned on automatically but the air bags did not deploy. I think that since this car is less than 2 years old and I purchased it to make me feel safe that a faulty airbag deployment is ridiculous and I should be able to trade this car in. I don't feel safe driving with a tight seat belt and my air bag light on. I can't believe how many people have had issues with this. The money I am spending to buy this car is outrageous as it is then for this to happen and it not work the way it is intended to I would like to be reimbursed in some way.

- Caro, MI, USA

problem #1

Jul 152014

Equinox 4-cyl

  • 19,200 miles
I was driving on a 2 lane road with heavy woods on each side and a deer ran out of the woods in front of me. I hit the deer with the front of my Equinox. I immediately smelled the fumes from the air bag but did not see where the air bag deployed. Onstar came on and asked if I was ok, that they were advised my air bag had deployed. The in dash sensor in my car also alerted that the air bag had been deployed. My steering wheel appeared normal, but a small gap around the air bag cover. It appears that my air bag had attempted to deploy but the bag itself did not inflate. The damage was filled on insurance and GM was notified of the incident due to the fact that my air bag did not function correctly. The vehicle has been taken to the dealership where it was purchased to have the air bag & sensors replaced. GM did open a claim with my complaint and said that it would be 20 to 30 days for an investigation to be done.

- Robbinsville, NC, USA