really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
76,488 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

Jul 192020


  • 127,600 miles
My car made an aggressive right turn on its own. Back story: I started up my car and started slowly driving straight out of a street parking spot. I noticed the steering was slightly resisting me. I made a right turn and noticed the car was pulling some to the right (I actively had to counter it). About half way down the block my car made an aggressive right turn on its own (the steering wheel turned 90 degrees before I could fight it back and come to a stop from ~20mph). While stopped I turned the steering wheel all the way to the left, all the way to the right and back to center. I got out of the car and checked all tires. There was no flats or issues with the tires, tire pressure gages were reading normal. I started driving again and the car was still fighting me. Thinking it could be the banked road (but never has been an issue before), I turned right onto a flat street. The car still was trying to pull me to right on a flat street for about 2 blocks and then it eased up and drove normally again. Two days later the "service power steering" warning appeared for 30-60 seconds upon starting my car then disappears on its own. Steering problems has never been an issue before and has not happen again in the past 4 days with minimal driving. The warning to service power steering is not consistent upon starting my car and has never appeared prior to the car steering on its own.

- Sunland, CA, USA

problem #16

May 302016


  • 68,345 miles
Noise and burning around 6 quarts of oil a week

- Chesterfield, VA, USA

problem #15

May 312019


  • 188,000 miles
Power steering failed; lost power to control panel; in trying to steer vehicle around a curb I hit a tree and car rolled to side. All airbags inflated.

- West Columbia, SC, USA

problem #14

Aug 152017


  • 164,000 miles
Engine light came on, had it serviced. Engine light came on again on the way to store and we lost power of car, steering locked. We were able to barely get it to the side of the highway almost getting rear ended by a semi. Car completely died and a huge pool of oil came out from under the car. Paid over $6,000 for a new engine and wiring and other parts because of the oil, because we were told there was not a recall. Guess what... drinking oil, oil leak, service engine light on. This was a new engine. Spent a bunch of money on car in 2014 have had major trouble with it!!! we are not made of money, but this 2013 is the worst car and dangerous too, despite what they say!!!!

- Morrison, OK, USA

problem #13

Oct 232018


  • 57,000 miles
On Oct. 23, 2018, engine light came on in the morning. Called onstar in afternoon for code;onstar did not provide code but said it should be serviced asap and made appointment at nearby dealership for next morning. That evening when braking to leave a parking area, the engine completely died/stalled out. Had car towed to dealer. Dealer replaced solenoid sensor.

- Bel Air, MD, USA

problem #12

Feb 012018


  • miles
Car would not start. Charged battery up car started. Inside controls would not work. Sommers dealership charged me $800 to put a brand new blower motor in. Blower motor stopped working and now service power steering light comes on.

- Milwaukee, WI, USA

problem #11

Apr 302018


  • 150,000 miles
I had my vehicle oil change on April 8, 2018, as of April 30, 2018 there was no oil in the engine no oil on the ground my sensor inside the vehicle stated I had over 50% of oil left could not get over 35 mph the car was shaking immensely and rattling as well when you started the car it sounded like it was going to explode. I could not get on the highway I had to stay in the back roads

- Arlington, TX, USA

problem #10

Feb 072018


  • 103,000 miles
On a cold winter day approximately 20 degrees, I exited off of the highway. Upon coming to a stop at the toll plaza, the car began making a horrible clanking noise, the 'engine reduced power' notification appeared as well as the traction activation. The car died but started back up to get it off the road to safety. Had it towed to the nearest Chevrolet dealership and discovered the PCV system froze up and blew the rear main seal. The car had 103K miles on it at the time and was purchased new. Never had a single problem with it and always we'll maintained. Ended up having to replace the motor to the tune of $5,575. Less than 24 hours after picking it up from the dealership, it would not start. The stabilitrack and power steering lights came on and had to be towed back to the dealership.

- Leavenworth, KS, USA

problem #9

Nov 282017


  • 73,900 miles
The car didn't start after parking for food pickup, we noticed that after getting a boost, the 'engine light' was lit, it stayed on. This happened twice again, but we used our insurance road side assistance, again the 'engine light' remained lit. This has happened multiple times, whereas we purchased a battery charger. During drive/ waiting at multiple red lights, and backing out of parking spaces, the car stalls- to the point we put it 'N', after experiencing stalls when placed in 'P'. the oil can be low, but no indicator on the panel, but the panel reads check electrical system, so we took it to a shop and informed it was the battery, seeking another opinion, we were told it wasn't the battery, but another part of the electrical system. Upon trying to have the car inspected, we were turned down due to the 'engine light'. we went to a reputable car part dealer, and informed it was the timing chain, timing sensor, along with (2) two other codes. The battery is hid under a housing/ cover, which made it hard to get a boost, when the recommended charging procedure didn't work. This is very frustrating, and research leads us to understand, that a costly repair is ahead. Plus, our research of the experienced problems, shows that they occurred in earlier models. The (2013)vehicle was purchased from a national car rental Agency, Nov 2015, is it possible that this vehicle was defective at purchase time, with unresolved issues as earlier models? additionally, the car has veered/ jerked to either side, from stop to go, and while driving, without us turning the wheel. Thank the lord the latter, occurred at low speeds, and dry pavement. The 'when did this happen' date is the latest date, not the only date.

- Cheektowaga, NY, USA

problem #8

Oct 052017


  • 22,350 miles
Flat tow this car behind motor home. Yesterday while making a left turn from stop at a redlight the car steering began to pulsate from left to right shaking the car and motor home. Stopped immediately in traffic. After accelerating from stop the car was normal. First time this has happened since towing about 10000 miles over the past year and a half. Very upsetting and I feel dangerous event. Did not notice potholes or roughness of the street where it happened.

- Rising Sun, MD, USA

problem #7

Jun 302017


  • 44,833 miles
The contact owns a 2013 Chevrolet Equinox. While driving low speeds, the vehicle experienced a severe wobble while being flat towed. The failure occurred without warning. The chandler Chevrolet dealer diagnosed that the vehicle had no safety issues. After the failure, the blue lox manufacturer was contacted and indicated that the failure was inherent to the vehicle's electronic power steering. The GMC manufacturer was notified of the failure and transferred the contact to NHTSA without the contact's knowledge. The failure mileage was approximately 44,833.

- Lake Placid, FL, USA

problem #6

Jun 162016


  • 53,000 miles
The contact owns a 2013 Chevrolet Equinox. While driving 25 mph, the vehicle lost power steering and the power steering warning indicator illuminated. The vehicle was taken to the al cera dealer where it was diagnosed that a software update was needed in the pscm. The vehicle was repaired. The manufacturer stated that they would not cover a software update and the case would be forwarded. The VIN was invalid. The failure mileage was approximately 53,000.

- Flushing, MI, USA

problem #5

Dec 212016


  • 42,000 miles
When towing with rv the front wheels start a severe wobble which shakes the rear of the rv. This has occurred several times; several at hwy speed after going over a bump in the hwy. The only way to stop the wobble is to stop the vehicle; this is very dangerous when in traffic at hwy speed. I had initially thought it was the new blue ox tow bar but I checked that with the manufacturer; they indicated the problem was a GM problem with the electric assist steering. This has happened several times in the past 4 months and at various speeds from 10 mph to 50 mph. First incident was in September, 2016

- Cabot, AR, USA

problem #4

Aug 272016


  • 95,500 miles
At about 95,000 miles the 2013 Chevy Equinox's engine started stalling when slowing down to stop or while idling in drive/reverse. Thinking it was an issue with the gas, the gas was ran out of the vehicle and new gas was put it; this did not correct the issue. Car is able to idle without stalling if in park or neutral.

- Mount Sterling, OH, USA

problem #3

Dec 122014

Equinox 4-cyl

  • 10,000 miles
Received notice from GM saying there may be a steering issue described as steering very hard, but only on long trips. GM said they will not repair unless the steering hard happens. Seems strange they are going to wait until it does. They did say they are extending the warranty to 150,000 miles for this issue. I have not experienced this issue.

- Pittsford, VT, USA

problem #2

May 202014


  • 25,767 miles
While driving on the road at 40 mph and making a quick turn, my steering wheel locked and froze for a minute in a 3 way intersection. Steering wheel will not turn and after a minute it reset again. Then continuing driving pressing the brakes with lock the steering wheel and felt funny. Took it immediately to the dealer to address situation. Pretty scary situation here and a safety concern for sure. With only 25K miles with 3 mayor issues posted here, I'm getting rid of this vehicle and take a loss....very very disappointed with GM but before that I will write a big letter to GM CEO about the safety of this vehicle.

- Houston , TX, USA

problem #1

Oct 162013


  • 75,000 miles
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving approximately 70 mph, the steering wheel seized making it difficult to control the vehicle without warning. The vehicle was taken to a dealer where the failure was diagnosed. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure mileage was 75,000 and the current mileage was 14,000.

- Scottsburg, IN, USA