10.0
really awful- Crashes / Fires:
- 2 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 48,470 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We have had nothing but issues with the engine in this. We travel for my dad-??s radiation and when you get about 120 miles to 240 miles it just burns oil and you end up having to replace 2 quarts or more. There should be no reason you have to add more oil that frequently. There was a class action lawsuit against them for this very thing but only for years 2010 to 2013. This is dangerous because what if the motor blows when you-??re on the interstate and you cause an accident?? Just like the Chevy recall for the windshield wipers (I almost got into an accident on the interstate because they stopped functioning in a huge storm) and there was no fix for it at the time! I didn-??t know about the recall till after the wipers had failed!
- Carroll, IA, USA
[XXX] I was driving on [XXX] when my car abruptly stopped. I was almost hit by the driver behind me. I was able to roll the car over to the shoulder. The car was towed. I had 2 mechanics inspect the car on 11/26/24. They both concluded that the piston rings are defective and the car is consuming oil excessively. The oil consumption in their opinion led to burning of oil in excess that I would be unaware of. Therefore leading to no oil in the car even though the car is reading 100% oil. Thus further leading to engine failure. There were no warning lights on in the car prior to the car stopping. I called Chevrolet Customer Care Assistance. I was informed by the representative that the warranty was no longer valid but, an appointment could be made at a local chevrolet Dealership. However; I would have to pay for a diagnostic. They would then decide what they would do about my car. I questioned why I needed to pay for the diagnostic when 2 mechanics already assessed the vehicle. I also informed them that each mechanic alerted me to the oil consumption issue and that this is something many people have complained about. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Winston Salem, NC, USA
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle briefly vibrated before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted. The contact stated that prior to the failure, there was an increased frequency of oil changes. The contact stated the oil was being changed once per month. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the variable valve timing (VVT) solenoid. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Anchorage, AK, USA
The piston rings in my 2015 Chevrolet Equinox have failed, causing significant engine problems. Chevrolet is aware that faulty piston rings are a known issue in this vehicle, as evidenced by numerous complaints and class action lawsuits regarding this defect. The faulty piston rings have caused my engine to consume excessive oil, leading to reduced performance and potential engine failure. This defect poses a safety hazard, as the engine could seize or fail unexpectedly while driving. I have discovered that Chevrolet has issued Technical Service Bulletins (TSBs) acknowledging this issue, but they have not issued a recall or provided sufficient support to affected owners. Chevrolet has not offered to repair the issue under warranty or provide any assistance, even though this is a known defect with widespread complaints. This defect significantly impairs the safety, use, and value of the vehicle. I believe a recall or formal investigation is warranted to address this issue and hold Chevrolet accountable for repairing affected vehicles.
- Auburn, ME, USA
As I was driving. I had complete engine failure. 60 days after a new engine. I had battery failure, bad battery wire, bad alternator & a bad serpentine belt
- Montezuma, IN, USA
Excessive oil consumption causes need for engine rebuild or replacement, cylinder head, head gasket, and timing chain repairs
- Riverdale, IL, USA
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving on several occasions at various speeds, the vehicle lost motive power. There were no warning lights illuminated. The vehicle was taken to the residence. Additionally, when the vehicle was started, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 133,000.
- Wilmington, DE, USA
excessive Oil Consumption problem- which we were not aware of and it caused our vehicle to shut down in the middle of the street blocking traffic- making it a huge safety issue & should be a recall. Due to the excessive oil consumption that caused our timing chain to break. This is an issue that chevy knew was happening to this year & other years around the same time, but never informed us - now it needs a new engine & they won't replace it. It only has 88,000 miles, we had recently changed the oil & oil filter so this was unexpected.
- Stewartville, MN, USA
My car burns so much oil, we have to add oil to it every time we go on a hour or longer trip. Doing research and according to my mechanic the 2012-2017 equinox has an engine defect that causes it to burn excessive oil. This issue needs to be recalled. It makes the vehicle unsafe to drive because you can not predict how much oil it will use!
- Miles City, MT, USA
Truck reads airflow, engine speed reduced, airbag failure
- Detroit, MI, USA
On the morning of 7/1/24, I drove my vehicle to work as usual. There were no exceptional incidences and the only warning light on the dashboard was that of a malfunctioning tire sensor. I parked at my job as usual. There were no signs of overheating or smoking and there were no warning lights on the panel except for what was previously mentioned. That evening, as I was leaving, the car started and stopped after driving about 2 yards. It would not start again afterward and I wound up having it towed to my mechanic. He told me that I had no oil and that the engine was irreparably damaged and would need to be replaced. Again, there were no warning lights on the dashboard alerting me of low oil or engine overheating prior to this incident. As a matter of fact, the check engine light did not turn on either. Of course this would happen just as I finished paying off the car. So now I am forced to spend $3k+ to replace the engine. It is a shame that so many people are having the same issue with this make/model and Chevy should make reparations to those that have been affected.
- Yonkers, NY, USA
Bought this car in February 2024 and ever since then I have had nothing but problems with the engine. The first problem happened 12 days after I had bought it and it magically disappeared all the oil which end up causing a timing issue I should not have had no oil after getting an oil change 12 days before. I ended up having to get the engine replaced with a used engine. And then it was back-and-forth to The Shop or five times before I could actually keep my car longer than a few hours. And now with the Hughes engine, we are back to the same problem heavy oil consumption which means there is a problem with the 2.4 L L4 engine, it should not be consuming 5 quart of oil less than 2000 miles of driving.
- Decatur, IL, USA
My 2015 Chevy Equinox is burning oil at an alarming rate. I just found out I have been driving this car with NO oil. I had no indicator lights come on warning me of any danger. I have only 68000 miles on this car and they are telling me I need a new engine. I still owe $15,000 on this car that I have only had for 8 months...and they want me to pay $9000 for a new engine on a defect that GM knows about. My [XXX] drives this car (well I won't let him now) but what if the engine blew while he was driving? This is a VERY DANGEROUS defect and people can get seriously hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Cincinnati, OH, USA
Timing chain broke at 150,000 miles. I have only had the car for a year and a half. This is a known issue for the 2015 Equinox and the warranty company doesn't want to cover it, even though I have a 2 year 24,000 warranty on it. I have only driven 19,000 miles so I'm clearly within the window.
- Cincinnati, OH, USA
I am constantly having to add oil and get oil changes it burns through oil about 3 quarts every month if not more and it is costing me way more than I should have to be doing and it is a serious problem that something should be done about
- Tallahassee , FL, USA
Our 2015 Chevrolet equinox burns excessive oil-?? we-??re constantly low on oil and we looked it up in the 2013 Chevy equinox had a recall for the same issue-?? it-??s the same engine as the 2013, but there was no recall on this one. It-??s been happening for a while
- Carroll, IA, USA
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the Chevrolet mobile app indicated that the oil level was at 50 percent. The contact coasted the vehicle to a nearby Walmart. The Walmart attendant checked the oil level and concluded that there was no oil in the oil pan. The Walmart attended added two quarts of oil to the engine however, the vehicle failed to restart. The vehicle was towed to Midas where the vehicle was diagnosed with engine failure. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that, due to the excessive mileage, the repair did not qualify to be covered under warranty. The failure mileage was approximately 100,000.
- Peoria, IL, USA
at about 100,000 miles it started using a lot of oil. I have to put a quart in at about every 1,000 miles. There is a lot of pressure when you remove the oil cap at idle. I never addressed the wiper issue because I changed the parts myself about 6 months before I got the recall.I won't be buying another chevy!
- Worcester, MA, USA
The contact owns a 2015 Chevrolet Equinox. The contact stated that while the was vehicle parked, it was discovered that engine oil had leaked from the vehicle and the engine oil level was extremely low. The vehicle was later towed to the local dealer who diagnosed that the rear main seal had failed due to the positive crankcase ventilation system being clogged. The rear main seal was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 119,963.
- Deep River, CT, USA
- Ocean View, NJ, USA