10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
18,867 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Chevrolet Equinox:

Unsubscribe any time. We don't sell/share your email.

problem #9

Jun 132023

Equinox

  • miles
My infotainment system lost power.all ADAS systems stopped working All warning alarms stopped no blinker sound, no dome light or back up cameras. Im not even sure if my airbags are working. radio, gps climate control out. I was in nyc when this happened lost gps guidence was my first time there wound up lost in that traffic a lot of near misses. I took my vehicle to my dealer they confirmed my ifotainment center needs replaced at a cost of 2200 dollars. Im on ssi disability thats more than a months pay so i had no choice but drive it the way it is. I looked up issue on google there are hundreds of complaints on there. There should be recall on this issue as i see it started in 2012 to present. There was no warning just started the car and nothing was working. No ADAS warnings i see as a total safety issue

- Omaha, NE, USA

problem #8

Oct 182022

Equinox

  • miles
Main rear seal blew and upon towing to Dealer they said they had 3 other equinox vehicles there all done around 130000 miles and all the same year - low oil light never appeared - Car just stopped during winter season and I am 72 years and in the country, with no heat waiting for AAA - Problem of not getting oil light low was never explained but rear main seal was fixed - Upon completing repairs a check engine light remains -Car drove fine after the fix and continues to drive fine but check engine light remains

- Newark, NY, USA

problem #7

Oct 062021

Equinox

  • miles
Had a no start on two times, starter would act like a dead battery. Then a week or so later the Instrument lights went out and back on and then out again, so did the bluetooth went out black screen. not fixed yet

- Farmington Hills, MI, USA

problem #6

Nov 012020

Equinox

  • miles
While the vehicle is being driven a message will appear service tire monitor system and all gauges on the dash do not work, the radio, heating a/c also stops.The message quickly changes to service airbag. (Photos of both messages attached) Issue started Nov of 2020 Vehicle has been seen by Gordon Chevrolet MI 4 times for service and they are unable to find the issue. We did inform them that if we moved the driver seat just a bit that seem to reset it. Doesn't seem to be as responsive to that now. At one point the BCM was mentioned but still as of today not resolved or fixed. My concern is when the vehicle says service airbag and you are driving it down the road I don't know that this airbag will work if something were to happen. The dealership is well aware of the ongoing unresolved issue and I have another appointment for November 1,2021 so they can look at it again.

- Belleville , MI, USA

problem #5

May 252020

Equinox 4-cyl

  • 8,000 miles
Battery was draining within the first year. Replaced it and happened again within a few months. Couldn't find the problem. Consistently needed to charge and boost the battery. Left me stuck with my kids in the car several times. Lights on dash kept going on and off going black & back on. Different lights kept coming on like service airbag, stability track, engine light, etc. Giving false readings, finally whole middle console went black, heater turned on and would not go off, could not access temp control, radio, bluetooth, etc. Battery and power was the main issue.electrical problems. Started in may of 2018, my lease recently expired and here I am sitting at the dealer 05/27/2020 finally having them trying to get to the bottom of these problems throughout my 3 year lease.

- Ridgewood, NY, USA

problem #4

Aug 222019

Equinox

  • 79,000 miles
The radio quit working. The dealership diagnosed the problem and said I need a new radio. The car is only 2 years old. In talking with other owners, many are having the same problem. The radio will not turn on. This also is how to control the heat/ac, the backup camera, the nav system. The dealership and maker are both refusing to admit to a defective system. This is a 2017 Chevy Equinox.

- Lusby, MD, USA

problem #3

Dec 012016

Equinox 4-cyl

  • Automatic transmission
  • 35,000 miles
The contact owns a 2017 Chevrolet Equinox. While driving high speeds, the vehicle shook violently without warning. The vehicle was taken to kristal auto mall (5200 kings hwy, brooklyn, NY 11234), but the failure could not be diagnosed or duplicated. The manufacturer was notified and did not assist. The vehicle was not repaired. The failure mileage was approximately 35,000. Contact states dealership (krystal automotive) sold them a car that appears to have been meant for a wheel chair bound person. Vehicle has extreme wiring and plugs exposed, does not drive safely over 40mph, side mirrors are abnormal, and the windshield is too low. The instrument panel is overloaded and requires too much maintenance. Contact cannot sit comfortably and safely.

- Brooklyn, NY, USA

problem #2

Oct 232017

Equinox

  • 44,000 miles
After starting the car this morning there is no interior noises. No blinker, no radio, display on radio is blank. Radio and everything worked the evening before with no issues at all. Checked all fuses and still nothing. After searching the internet this appears to be a widespread Chevy issue. To specify the vehicle was first in park and running when the problem was noticed. It continued to be a problem while driving (city and highway) and continued after the vehicle was restarted multiple times.

- Seagoville, TX, USA

problem #1

May 072017

Equinox

  • 3,800 miles
The contact owned a 2017 Chevrolet Equinox. While waiting at a red light, a fire started under the dashboard. The contact exited the vehicle before it became engulfed in flames. The police department was not present. The fire was extinguished by the fire department. The vehicle was towed to a junk yard and then retrieved by the manufacturer. The manufacturer was notified of the failure. The vehicle was taken to sweeney Chevrolet/GMC in youngstown, Ohio due to a buzzing noise emerging from the engine, even while parked in the garage. The dealer diagnosed that the noise was due to the vehicle's computer rebooting. The insurance company determined that the vehicle was destroyed. The approximate failure mileage was 3,800.

- Youngstown, OH, USA