10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
24,221 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Chevrolet Equinox:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #28

Jan 102022

Equinox

  • miles
My 2017 Chevy Equinox-€™s engine got ruined because of no oil. It-€™s impossible for no oil because I took it to the dealership for an oil change two months ago (November 12, 2021). It had 42,922 miles. On January 10th, with approximated 43,500 miles driven, my car started to shake on red lights or when on idle so the next day I took it to the dealership to figure out the problem with my car. They told me that I was driving with no oil. Which caused the engine to fail and has to be replaced, however I never got the low oil light. Warnings did apear on the dashboard, Low Oil Pressure, check engine light, and engine power reduce and service StabiliTrak but once I arrived to the dealership which was already too late by then. I was never informed by the oil consumption even by the dealership mechanics. Which I always took it there. Since it was my first car and being the newest car model at the time I always wanted to be well taken care of. And it-€™s impossible that the oil would be completely gone within two months and 590 miles driven. As of now, my car is currently being work on by a different auto shop. I-€™m going to pay up to $8,000 to get my engine replace. I-€™m in need in getting it repaired as fast as possible due to needing it to drive between jobs and picking up my siblings from work/school. Apparently I-€™m not the only person that has had this exact problem with their Chevy Equinox. Thankfully I experienced the problems when I was closed to the dealership and had no one with me. I read other people-€™s experience that they had a full car packed with family members or having the car staled in the middle of the street. This problem is a high risk to everyone on the road.

- Chicago, IL, USA

problem #27

Jan 022022

Equinox

  • miles
My 2017 equinox started sounding and running rough. It lost power and engine lights came on. Car died. Tried to drive it to dealership to get looked at and it continued to lose power and ended up having to tow it to dealership. They finally found the problem and said the timing belt stretched, causing all 16 valves to hit the pistons, bending all 16 valves. Only 73,000 miles on vehicle. Power train warranty expired at 60,000 miles (naturally) and will cost us $5500 to have fixed. My husband and i have had Chevrolet all our lives and never am issue like this. I feel this is a safety issue because this could have left me stranded on the side of the road in bitter cold weather. I feel it is a manufacturing defect that caused the issue and it should be covered by a power train warranty lasting longer than 60,000 miles!

- Macomb, IL, USA

problem #26

Jan 112022

Equinox

  • 58,000 miles
The contact owns a 2017 Chevrolet Equinox. The contact stated that the vehicle was leaking oil as oil was found on the garage floor. The vehicle was taken to an independent mechanic where the diagnosis was that the PCV valve was frozen however, the repairs were unknown to the contact as the mechanic stated that the issue was resolved. The contact stated that while his daughter was driving the oil warning light illuminated. The vehicle was towed back to the independent mechanic. The independent mechanic started the vehicle and noticed oil was leaking from the rear main seal. The engine and transmission needed to be removed to replace the rear main seal. The vehicle had not been repaired. The contact stated that the mechanic informed him that there was a recall for the failure. The contact stated that he called the dealer and manufacture and it was confirmed that the VIN was not included in a recall. The contact was referring the failure to an unknown manufacturer recall. The approximate failure mileage was 58,000.

- Le Center, MN, USA

problem #25

Jan 072022

Equinox

  • miles
So I was driving home from work which is a 28 minute drive, when I was almost 2 miles away from home the car started to make a funny noise and it started to smell like gas inside from the vents.When I turned off a major street the the car slowed completely down without any warning on the dashboard and luckily I was right in front of a autoshop so I hurried up and pulled in. As soon as I pulled in, the car started to get smoky in the inside so I hurry up and jump out wasn't sure if the car was going to start a fire. When I go inside the shop it was a lady with the same car as mine but just gold and she was complaining that oil was pouring out. The owner of the shop asked me what's wrong because I was a little distraught and I told him my car just slowed down and start smoking inside of the car. He said what ok ill take it right in to see what's wrong. 10 mins later he comes out with a video on his phone showing oil leaking all around the the engine, Trans and front of the car all the way to the muffler. He said this is common with these Equinox with the 4 cylinder engine, the rear main seal did not hold and all the oil leaked out. I bust out crying, I didn't even make it to 3yrs yet and still owe 12,000 on the car. I keep up with oil changes and the car never said I was low on oil I checked, it showed 40%. The owner say calm down we can call the dealership to see if they have a recall. So we call they knew exactly what the problem was and ask how many miles I had and he say sorry your your 2,000 miles over your warranty, I'm sorry I can't do anything for you. The owner of the shop say sorry I see this all the time with these Equinox and its ridiculous we just found out the gold one have the exact same issue. I'm writing to you because I did some research and this is a common issue with this model. I seen a lot of the rear main seal fail when the temperature drop and the water build up where the cover of the engine is and freeze inside and the seal don't hold.

- Redford Charter Township, MI, USA

problem #24

Jan 042022

Equinox 4-cyl

  • 51,000 miles
The contact owns a 2017 Chevrolet Equinox. The contact stated that while the vehicle was in for service, it was discovered that water was present inside the engine PCV. The contact was informed that the condition could lead to engine damage. The contact was informed that a hole needed to be drilled into the PCV unit to allow airflow. The contact was informed that the manufacturer had issued an extended warranty coverage for the issue however, her model year vehicle was not included. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.

- Plainfield, IL, USA

problem #23

Dec 132021

Equinox

  • miles
Timing chain system and ABS

- Southgate, MI, USA

problem #22

Jun 292021

Equinox

  • miles
The engine/timing chain and heads for my 2017 Chevrolet Equinox failed. I only had this vehicle for 4 years 4 months with only 113,000 miles. I feel my safety was put at risk because out of nowhere my vehicle began jerking and bucking back in forth very badly. I had my vehicle totally diagnosed with Gateway Tire Center and Service, which cost me $283.17, just for a diagnosis. My vehicle has not been inspected due to this vehicle was brand new with zero miles when I purchased it on October 30, 2016. All maintenance has been kept up regularly on my vehicle. Before my vehicle all of sudden quit running there were no indications that there was a problem until the engine light popped on after it started the jerking and bucking back in forth. I am highly upset with the dealership who sold me this vehicle because I know they knew this vehicle would not operate any more after a certain amount of mileage. I should not have to be trying to car shop this early on for a new vehicle. I am only 13000 to 14000 miles outside of my warranty with this vehicle it is no way I should have to either purchase a new engine or buy a new vehicle. I need something done about this immediately.

- Memphis, TN, USA

problem #21

Feb 112021

Equinox

  • 79,450 miles
Had routine oil changes and only drive the car approximately 5 miles to and from work daily. On a very frigid winter day while driving home from work, my car started shaking, and oil light came on, then the engine light and car came to a stop. Got it taken to Chevrolet dealer who said they had 3 other equinoxes in the shop the last 2 days of frigid cold with the same issue. Fix for a rear main seal repair, after they had done a diagnostic inspection and multi point vehicle inspection. This repair cost us over $2000. Our mechanic advised us to report this because of seeing several models with same issue, including my father's Chevrolet Equinox who was in the shop 3 days before ours with the same issue. Please help us. Thank you

- Kokomo, IN, USA

problem #20

Feb 262021

Equinox

  • 95,000 miles
Purchased the vehicle April 2019. Have proof of 6 oil changes and proper maintenance while driving for less than 2 years, but due to no warnings of low oil on the vehicle and with a confirmed defect stated by my mechanic. This 2.4 L ecotec engine has massive oil consumption defects. This vehicle needs to be recalled. It stopped in the middle of the street while I was driving. Further research confirms this defect beyond the stated 2010- 2013 recall.

- Greater Atlanta Area, GA, USA

problem #19

Jan 292021

Equinox

  • 80,000 miles
I just dropped my kids off at school and was headed home when my car started stalling, and oil pressure low warning came on. A few minutes down the road, the engine power light came on and the car turned off while driving. I started it again long enough to roll into a parking lot beside me. I've had my car towed 3times, first to a Chevy dealership who quoted me a $1,400 fix for a seal repair, after they had done a diagnostic inspection. I was also told they could assist in a trade in because of the repairs needed. I would first need to pay for it to be fixed. I got two other opinions at respectable garages who said it was my rear main seal and both quoted $2,400. I had to get a loan to pay for repairs. Following the fix, the mechanic test drove it and said the brand new seal blew again. They did research and saw there is a manufacturer malfunction with the engine and to complete the tasks to reconfigure my engine so it could work properly and the same problem not happen, it would be an additional $800 but there's no guarantee it wouldn't happen again. With my first stop being the Chevy dealership, I am upset I've had to pay over $3,000 on my car and now it's not even guaranteed to be fixed. Chevy mechanics should have caught this issue when I originally took my car there. It's been a month now I've been without a car. As a single mother, I've spent a lot of money having to rent cars and using uber/lyft when this problem should have been addressed a month ago when I originally sought the dealership' help.

- Lorain, OH, USA

problem #18

Feb 072021

Equinox

  • 63,000 miles
My car has 63000 miles on it. I keep up with all oil changes. I have a 30 min hwy drive to and from work daily. I was driving hone from work on super cold day below zero in Illinois. Halfway threw my ride home car said reduced engine power 50 percent. You can tell car was driving rough. Then exited on my exit and slowed down to pull over and car said low oil turn off engine car shook and shut down. My husband checked oil it was empty!!! we filled it and brought to Chevy dealer. They got back to us told us we are out of warranty and the piston ring broke and need to fix for 2200. We have contacted GM with no help to see if they will honor thier vehicle defect that clearly is an ongoing problem with thier vehicles. It is currently sitting at dealer because I can't afford to fix and don't know what to do. They said my year is not recalled yet!!

- Park Forest, IL, USA

problem #17

May 012017

Equinox

  • 200 miles
The contact owns a 2017 Chevrolet Equinox. The contact stated that oil would leak out of the vehicle while driving at various speeds as the engine light would illuminate. The contact also stated that the vehicle would jerk forward as the service stabilitrak warning light illuminated. One day, the contact stated that after adding oil into the vehicle, the vehicle began to jerk uncontrollably and a blueish smoke began to emit from the engine. Due to the failure, the contact had the vehicle towed to East hills Chevrolet of roslyn( 1036 northern blvd, roslyn, NY 11576) where an oil consumption test was performed and they discovered that her engine seals needed to be replaced. The manufacturer was notified of the failure and they offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200.

- Astoria, NY, USA

problem #16

Feb 172021

Equinox

  • 83,773 miles
I was in a mcdonalds drive thru when I noticed a strong petroleum smell. I pulled into a parking space and found oil gushing from the engine. I turned the engine off and had it towed to my local Chevy dealer. The dealer found that the PCV system had clogged and caused the crankcase to pressurize, thereby blowing the real main seal. Fortunately I was not on the highway at the time or I could have lost all the oil and suffered an engine seizure at highway speeds. I got no indication of a problem other than smell and visual examination. The repairs were quoted at $2320. After complaining to GM customer service they provided cost assistance which reduced the price to $954 plus tax. On further research I found that there is a recall on the 2010-2014 Chevy Equinox for this same problem and the warranty was extended to 10 years or 120,000 miles. The 2015-2017 Chevy Equinox has the same 2.4 liter ecotec engine but GM has not seen fit to extend the recall to those years. At the time of the incident I had 83,773 miles on the vehicle and always had it serviced at the dealer I bought it from, sarchione Chevrolet in randolph, Ohio. Further contact with GM got them to pay another $400 (which I have not received yet) but they refused to pay the entire amount. This is a dangerous problem that GM is aware of but not acknowledging by extending the recall for the additional 3 years that this engine was available in the Equinox.

- Rootstown, OH, USA

problem #15

Feb 102021

Equinox

  • 89,498 miles
I live in a state that has cold weather, dipping well below freezing. I went to get an oil change when my car prompted me, and much to my surprise the mechanics found a severe oil leak. I was told not to drive the vehicle any longer and to have it towed immediately to a repair shop. I had it towed to the dealership I bought it from, and their mechanic just called me. According to him, the PCV had moisture in it that froze, causing air pressure build up that burst and damage a major oil valve. He stated that the PCV hole isn't big enough to avoid these issues, and that once they repair it, they will drill the hole to make it bigger so it doesn't happen again. My concern is, if these vehicles are sold nationwide, and are so popular, why are they not thinking of these possible issues? owners should not have to pay over $2100 for a repair due to an issue in manufacturing!

- Bay City, MI, USA

problem #14

Feb 042021

Equinox

  • 66,000 miles
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving 20 mph, the vehicle loss motive power with oil leaking from the engine. The vehicle was towed to the local dealer shelton Buick GMC, Inc (855 S rochester rd, rochester hills, mi 48307, (248)266-2156) where it was diagnosed with needing the engine seal to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 66,000.

- Rochester Hills, MI, USA

problem #13

Jan 272021

Equinox

  • 87,990 miles
Rear engine seal blew and ruined the motor. Shop I took it to said it's a common problem. Regular maintenance has been kept up on it. Have to replace the engine now. I was going down a Michigan highway 55mph when it blew.

- South Boardman, MI, USA

problem #12

Dec 272020

Equinox

  • 80,000 miles
We live in mn and went out to start our 2.4 Equinox and it started and then died. This was sitting in our driveway and was in park when it happened. We had it towed to a shop and was told that it there was a PCV freeze up which caused the main seal to blow loosing the oil. This caused the timing chain to fail. We reached out to GM and they stated this is out of warrantee and that 2017 where not effected even thou it is the same motor as the others that are affected. We reached out to the dealership and they said the same thing that because the car has 80,000 miles we are out of the powertrain warrantee.

- Oak Grove, MN, USA

problem #11

Sep 012020

Equinox

  • 118,000 miles
I've owned this vehicle for a year and a half now. Countless times I've had oil leaking, increased oil consumption, and frequent oil changes. This past time has been a month since my last oil change, and when getting to work this morning I noted sounds coming from the engine, and checked the oil to find no oil left. One month, and it consumed 5 quarts of oil. When driving and coming to a stop, there is a noticeable hitch, as well as when accelerating up a hill, along with a slight knock in the engine when oil runs out.

- Bristol, ME, USA

problem #10

Sep 082020

Equinox

  • 60,541 miles
Had a rough idle was driving fine. Driving home from regular streets to thenhighway and on thebhighway the on board computer said stabilitrac needs service soon, engine peferformance reduced. Tried to get to an off ramp there was a pop under the hood white smoke out the back and the car shut off on the highway. Had it towed to the closest dealer they have informed me it was catastrophic engine failure.

- Croydon, PA, USA

problem #9

Jul 302020

Equinox

  • miles
The engine light is

- Sumter, SC, USA

Read the next 8 complaints »