10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 22,976 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On 2-11-24 a light came on about system reset plus speed reduced to 20. I drove home 4 miles. Called Chevy Corp. Told needs to be checked. Dealership said if drivable come in.Light was safety to get off Rd or to garage. Timing chain slipped and chewed up teeth spreading metal everywhere and killed motor. No warning. It's a known prob with Equinox as I have seen class action lawsuits. Advisor even said need another lawsuit to solve it. Tried going thru insurance but advisor said normal wear and tear. Chevy dealership or corp will not help or give me a rental car. $10300 to get a refurbished motor and hope it doesn't happen again. Same car burns oil had sensor issues on block and every 1-2 years battery dies. Paid 65 to replace it one time under warranty. Timing chain doesn't slip they break to stop car. Advisor says a few mechanical issues caused it. To me it shouldn't do that if made rt. I could have been in an accident if on highway. Insurance won't cover under comp part of policy yet if hit and totaled it's paid.A diff garage said belt or chain shouldn't need replacement until 100k miles. I only have 77k.
- Edgewater , FL, USA
I am writing to address a critical issue involving my 2017 Chevrolet vehicle, which poses a significant safety hazard. I purchased this car from Faulkner Subaru in Bethlehem in 2022. The specific component failure relates to the positive crankcase ventilation (PCV) system, particularly the lack of a traditional PCV valve and the presence of a fixed orifice vacuum port in the intake manifold. This component is available for inspection upon request. The safety of myself, my passengers, and other road users was compromised due to the sudden and significant oil leakage caused by the malfunctioning PCV system. This not only endangered our safety but also posed a serious risk to others on the road. While the problem has not been reproduced or confirmed by a dealer or independent service center, it is a well-documented issue with ongoing litigation against Chevrolet. However, there are currently no active recalls addressing the problem. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The incident occurred suddenly while driving, with the strong smell of burning oil and subsequent oil leakage being the first indications of a problem. Your immediate attention to this matter and intervention on behalf of affected consumers is crucial. I urge Chevrolet to address this safety concern through a formal safety recall and to take responsibility for rectifying this manufacturing defect.
- Wapwallopen, PA, USA
While I was driving the rear main seal went out and I lost all my oil. Luckily I was close to home, could have blown my motor. This is a $1500 to a $2500 fix. This happened around feb.26 2024 and my car is still sitting I'm my drive until I can save up the money to fix it. Also the few places I have called around to fix it have had other equinoxes in for the same thind,22 that I know of.
- Kenton, OH, USA
I was driving when my car started knocking. I pulled over on the highway and noticed oil all over the undercarriage of the vehicle. I immediately drove to the dealership and had the mechanics take a look. They came back and said, "The rear main seal was leaking due to a plugged PCV port that froze because of the cold weather. This caused high crankcase pressure to build, which blew out the rear main seal." Looking online, I found that this appears to be a common problem. The dealership said they could fix it by drilling the hole in the PCV port bigger, but there is currently no recall on this issue. Just to replace the seal, they are charging $2500, with an additional few hundred dollars to enlarge the PCV port. Thankfully, I was able to pull over and get it to the dealership. I can only imagine how bad things could have been if I hadn't been in a relatively safe spot.
- O'fallon , IL, USA
See attached document for complaint
- Caldwell, ID, USA
I was driving my vehicle when it started putting at a red light. I was close to my place of employment so I drove it the few blocks there and parked it. When I went to start it on my lunch break I heard a bunch of rattling under the hood and it wouldn-??t drive. I checked the oil and realized All of the oil had leaked out.
- Franklin, WI, USA
My son was driving and all of a sudden the check engine light came on, it got really loud and stalled out while he was driving. Luckily he was on a road with a low speed limit. If this had happened on the highway it could have been extremely dangerous. He is a 16 year old new driver. We took it in and were told the rear main seal blew and we need a new engine. Apparently this is a know issue with this car. We are now in the process of installing a new engine on a car we have taken very good care of with less than 100,000 miles and still has a car payment. There were no prior warnings and the issue was confirmed by the dealer.
- Chelsea, MI, USA
Car started to leak oil, took it for repair was told it has a pcv valve issue, that can lead to main seal failure. This is a 13 hour repair, at a cost of approximately $2500 This issue can happen again, and especially in cold weather. So even if you get it repaired this pcv/valve issue can cause main seal failure again. From Mechanic Report: -??Finding:.Other engine oil leak issue -??Recommendation: See technician notes below -??Technician's Notes: Rear main seal leaking. Lower oil pan very likely leaking as well. PCV system failing caused Excessive engine pressure which in turn caused rear main to fail. There is a GM TSB specifically for this issue. Without repairing PCV, seals will fail again. Repairing PCV system will require intake and valve cover removal. -??Full recommendation: -??-Remove valve cover and clean pcv passages -??-Remove intake, replace pcv valve, and clean pcv passages. -??-Replace rear main seal -??-Replace oil pan seal My vehicle mileage is Odometer 68,201mi so I am out of the warranty window.
- Kansas City, MO, USA
No problems with car Oil life says 19% told by chevey dealership service department don't have to change oil till 0% Filled up car at gas pump and pulled away In middle of turning reduce power alarm, traction control and check engine yell at me I was just able to get the car into a parking spot Take car to chevey dealership service department and they said It is turning of too easy meaning the timing chain slipped and there is NO oils on the dip stick even though it was just there to get oil change at 6K and oil life reader say 19% No sound, No hard turn over, No shifting issues I was glad I wasnt on the highway for it to slipped without warning while driving
- Berwick, PA, USA
Took the vehicle in due to poor function to be addressed and the vehicle was found to have no oil in the engine. 5 quarts of oil was just placed in the engine at the beginning of the week and was told that the engine is burning oil very badly. This is very concerning as I am seeing that other people are having this exact issue, often while driving on the highway. We are only driving this vehicle if absolutely necessary and do not have the money to replace the engine and the pistons. We have been diligent with frequent oil changes but we cannot keep pouring oil in this vehicle only for it to be gone within days or hours. This is a huge safety risk and could cause injury or death to myself, my children or others on the road. The check engine light came on after the oil was added. Took to our mechanic and they confirmed that the entire engine or at least all the pistons will need to be replaced in order to make this vehicle safe for driving. Called General Motors about this issue and was informed this very vehicle is in class-action lawsuit for the very same thing my vehicle is experiencing and that a recall should be coming out, but no one knows when this recall will come out. This is a common problem seen with the equinoxes and it needs to be fixed by the dealer or General Motors.
- Madison Heights, VA, USA
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle started shaking. The contact continued driving and the vehicle started to shake excessively. The message -??Engine Power Reduced-?? message and -??Stabili-trak-?? warning light illuminated before the vehicle stalled. The contact was able to get the vehicle parked in a parking space and turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,200.
- Detroit, MI, USA
Cold weather here apparently caused the rear main seal to blow out and leak all of my oil out of the vehicle very quickly. Now I-??m left with a car that will not run, extended warranty will not cover. I-??ve read MANY stories of the same exact thing happening to equinoxes. If this is so common why is it not covered? I have 2 small children 6 and under and work full time. I cannot afford a new vehicle. So disappointing this is such a common problem yet not covered at all leaving people without a vehicle.
- Cottage Hills, IL, USA
The PCV System froze causing the rear main seal to blow on my 2017 Chevrolet Equinox Premier. No prior warnings such as check engine light of any kind. In a matter of one minute I was driving 65 miles an hour on the highway to a warning popping up on my LCD screen stating "engine oil pressure low - shut down engine now". Didn't even have an opportunity to shut it down, within 30 seconds of that message the car shut itself down. This could have caused injury to myself and others but i was able to get to shoulder before total engine failure. This happened after several days of below 0 temperatures, snow and ice.
- O'fallon, MO, USA
While in rush hour traffic in temperatures at 5 degrees or lower my car came up with a warning light of "Engine Power Reduced" as I proceeded to cross over to the right lane of the highway in order to pull onto the shoulder of the road the car lost all engine power. The car was towed to a Chevy dealer for assessment of "rear seal blown causing oil leak and ruining the engine causing needed replacement" My safety & that of other vehicles around me were in danger from the engine power going from 55 to 0 in moments in rush hour traffic in extreme temperatures. The car was assessed by the repair shop & our auto insurance.
- Robertsville, MO, USA
I was driving my car to work it started shaking really bad. It cut off on me and was leaking oil. Check engine light, oil light, and low oil pressure indicator came on. The worst start or drive
- Dearborn Heights, MI, USA
Our temperature recently dropped below zero temps. Our PCV system froze which caused an obstruction. This caused the crankcase to pressurize blowing out the seals, losing all oil, and catastrophic engine failure. Our safety could have been impacted as we live in a rural community with subzero temps. Being stranded without service on a phone or vehicle to stay warm could have catastrophic consequences on human life. Losing engine power on a busy road could lead to a crash etc. The problem was confirmed by the dealer. This is a known issue in 2.4L engines as seen in bulletin 14882 from March 2015. The vehicle was inspected by the GM dealership in our town who confirmed this was the issue. There was no warning prior to the failure- the incident happened while driving home from work- at the time of failure the stabiltrak and reduced engine power came on.
- Negaunee, MI, USA
The contact's daughter owns a 2017 Chevrolet Equinox. The contact stated that while his daughter was driving at various speeds, there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The contact's daughter inspected the vehicle and discovered that there was no oil in the engine on the dipstick. The contact inspected the vehicle and discovered that the PCV (Positive Crankcase Ventilation) valve was clogged due to moisture buildup, which caused the crank case to fail. The dealer was notified of the failure and provided an estimate for a new engine. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 96,000.
- Springvale, ME, USA
My 2017 Chevrolet Equinox has a cracked exhaust manifold which is causing fumes smell of gas and oil burning and the engine smoking profusely and inside the car. I researched online and found a lot of recalls for Chevy Equinox with this same issue.
- Independence, KY, USA
Rear main seal engine could have blown causing accident on highway or other road while driving. GM knows of this ongoing problem with this vehicle. Problem was reported by auto shop. Auto shop pulled up to customer of this GM ongoing problem. Car produces no warning lights. no warning lap messages no other symptoms of problems prior to failure. First. When temperature was around 5?
- Lochbuie, CO, USA
- Canaan , NH, USA