10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
5 / 0
Average Mileage:
19,612 miles

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« Read the previous 20 complaints

problem #21

Feb 112021

Equinox

  • 79,450 miles
Had routine oil changes and only drive the car approximately 5 miles to and from work daily. On a very frigid winter day while driving home from work, my car started shaking, and oil light came on, then the engine light and car came to a stop. Got it taken to Chevrolet dealer who said they had 3 other equinoxes in the shop the last 2 days of frigid cold with the same issue. Fix for a rear main seal repair, after they had done a diagnostic inspection and multi point vehicle inspection. This repair cost us over $2000. Our mechanic advised us to report this because of seeing several models with same issue, including my father's Chevrolet Equinox who was in the shop 3 days before ours with the same issue. Please help us. Thank you

- Kokomo, IN, USA

problem #20

Feb 262021

Equinox

  • 95,000 miles
Purchased the vehicle April 2019. Have proof of 6 oil changes and proper maintenance while driving for less than 2 years, but due to no warnings of low oil on the vehicle and with a confirmed defect stated by my mechanic. This 2.4 L ecotec engine has massive oil consumption defects. This vehicle needs to be recalled. It stopped in the middle of the street while I was driving. Further research confirms this defect beyond the stated 2010- 2013 recall.

- Greater Atlanta Area, GA, USA

problem #19

Jan 292021

Equinox

  • 80,000 miles
I just dropped my kids off at school and was headed home when my car started stalling, and oil pressure low warning came on. A few minutes down the road, the engine power light came on and the car turned off while driving. I started it again long enough to roll into a parking lot beside me. I've had my car towed 3times, first to a Chevy dealership who quoted me a $1,400 fix for a seal repair, after they had done a diagnostic inspection. I was also told they could assist in a trade in because of the repairs needed. I would first need to pay for it to be fixed. I got two other opinions at respectable garages who said it was my rear main seal and both quoted $2,400. I had to get a loan to pay for repairs. Following the fix, the mechanic test drove it and said the brand new seal blew again. They did research and saw there is a manufacturer malfunction with the engine and to complete the tasks to reconfigure my engine so it could work properly and the same problem not happen, it would be an additional $800 but there's no guarantee it wouldn't happen again. With my first stop being the Chevy dealership, I am upset I've had to pay over $3,000 on my car and now it's not even guaranteed to be fixed. Chevy mechanics should have caught this issue when I originally took my car there. It's been a month now I've been without a car. As a single mother, I've spent a lot of money having to rent cars and using uber/lyft when this problem should have been addressed a month ago when I originally sought the dealership' help.

- Lorain, OH, USA

problem #18

Feb 072021

Equinox

  • 63,000 miles
My car has 63000 miles on it. I keep up with all oil changes. I have a 30 min hwy drive to and from work daily. I was driving hone from work on super cold day below zero in Illinois. Halfway threw my ride home car said reduced engine power 50 percent. You can tell car was driving rough. Then exited on my exit and slowed down to pull over and car said low oil turn off engine car shook and shut down. My husband checked oil it was empty!!! we filled it and brought to Chevy dealer. They got back to us told us we are out of warranty and the piston ring broke and need to fix for 2200. We have contacted GM with no help to see if they will honor thier vehicle defect that clearly is an ongoing problem with thier vehicles. It is currently sitting at dealer because I can't afford to fix and don't know what to do. They said my year is not recalled yet!!

- Park Forest, IL, USA

problem #17

May 012017

Equinox

  • 200 miles
The contact owns a 2017 Chevrolet Equinox. The contact stated that oil would leak out of the vehicle while driving at various speeds as the engine light would illuminate. The contact also stated that the vehicle would jerk forward as the service stabilitrak warning light illuminated. One day, the contact stated that after adding oil into the vehicle, the vehicle began to jerk uncontrollably and a blueish smoke began to emit from the engine. Due to the failure, the contact had the vehicle towed to East hills Chevrolet of roslyn( 1036 northern blvd, roslyn, NY 11576) where an oil consumption test was performed and they discovered that her engine seals needed to be replaced. The manufacturer was notified of the failure and they offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200.

- Astoria, NY, USA

problem #16

Feb 172021

Equinox

  • 83,773 miles
I was in a mcdonalds drive thru when I noticed a strong petroleum smell. I pulled into a parking space and found oil gushing from the engine. I turned the engine off and had it towed to my local Chevy dealer. The dealer found that the PCV system had clogged and caused the crankcase to pressurize, thereby blowing the real main seal. Fortunately I was not on the highway at the time or I could have lost all the oil and suffered an engine seizure at highway speeds. I got no indication of a problem other than smell and visual examination. The repairs were quoted at $2320. After complaining to GM customer service they provided cost assistance which reduced the price to $954 plus tax. On further research I found that there is a recall on the 2010-2014 Chevy Equinox for this same problem and the warranty was extended to 10 years or 120,000 miles. The 2015-2017 Chevy Equinox has the same 2.4 liter ecotec engine but GM has not seen fit to extend the recall to those years. At the time of the incident I had 83,773 miles on the vehicle and always had it serviced at the dealer I bought it from, sarchione Chevrolet in randolph, Ohio. Further contact with GM got them to pay another $400 (which I have not received yet) but they refused to pay the entire amount. This is a dangerous problem that GM is aware of but not acknowledging by extending the recall for the additional 3 years that this engine was available in the Equinox.

- Rootstown, OH, USA

problem #15

Feb 102021

Equinox

  • 89,498 miles
I live in a state that has cold weather, dipping well below freezing. I went to get an oil change when my car prompted me, and much to my surprise the mechanics found a severe oil leak. I was told not to drive the vehicle any longer and to have it towed immediately to a repair shop. I had it towed to the dealership I bought it from, and their mechanic just called me. According to him, the PCV had moisture in it that froze, causing air pressure build up that burst and damage a major oil valve. He stated that the PCV hole isn't big enough to avoid these issues, and that once they repair it, they will drill the hole to make it bigger so it doesn't happen again. My concern is, if these vehicles are sold nationwide, and are so popular, why are they not thinking of these possible issues? owners should not have to pay over $2100 for a repair due to an issue in manufacturing!

- Bay City, MI, USA

problem #14

Feb 042021

Equinox

  • 66,000 miles
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving 20 mph, the vehicle loss motive power with oil leaking from the engine. The vehicle was towed to the local dealer shelton Buick GMC, Inc (855 S rochester rd, rochester hills, mi 48307, (248)266-2156) where it was diagnosed with needing the engine seal to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 66,000.

- Rochester Hills, MI, USA

problem #13

Jan 272021

Equinox

  • 87,990 miles
Rear engine seal blew and ruined the motor. Shop I took it to said it's a common problem. Regular maintenance has been kept up on it. Have to replace the engine now. I was going down a Michigan highway 55mph when it blew.

- South Boardman, MI, USA

problem #12

Dec 272020

Equinox

  • 80,000 miles
We live in mn and went out to start our 2.4 Equinox and it started and then died. This was sitting in our driveway and was in park when it happened. We had it towed to a shop and was told that it there was a PCV freeze up which caused the main seal to blow loosing the oil. This caused the timing chain to fail. We reached out to GM and they stated this is out of warrantee and that 2017 where not effected even thou it is the same motor as the others that are affected. We reached out to the dealership and they said the same thing that because the car has 80,000 miles we are out of the powertrain warrantee.

- Oak Grove, MN, USA

problem #11

Sep 012020

Equinox

  • 118,000 miles
I've owned this vehicle for a year and a half now. Countless times I've had oil leaking, increased oil consumption, and frequent oil changes. This past time has been a month since my last oil change, and when getting to work this morning I noted sounds coming from the engine, and checked the oil to find no oil left. One month, and it consumed 5 quarts of oil. When driving and coming to a stop, there is a noticeable hitch, as well as when accelerating up a hill, along with a slight knock in the engine when oil runs out.

- Bristol, ME, USA

problem #10

Sep 082020

Equinox

  • 60,541 miles
Had a rough idle was driving fine. Driving home from regular streets to thenhighway and on thebhighway the on board computer said stabilitrac needs service soon, engine peferformance reduced. Tried to get to an off ramp there was a pop under the hood white smoke out the back and the car shut off on the highway. Had it towed to the closest dealer they have informed me it was catastrophic engine failure.

- Croydon, PA, USA

problem #9

Jul 302020

Equinox

  • miles
The engine light is

- Sumter, SC, USA

problem #8

Jan 012019

Equinox 4-cyl

  • 68,000 miles
2018 my 2017 Equinox engine died in the middle of the road I'm coming traffic both ways start a backup started making knocking noises no oil light came on join us for the [xxx]front yard up to GM in grand rapids where I bought the vehicle they said the rear main seal was bad look at the [xxx] in GMC after all this fighting with GM many times they stated that it was due to the pvc system that the rear main seal was out I had to have the car towed because I was out of warranty no one would help me so I have a thirty something $33000 that I couldn't drive lost both of my jobs due to the 2.4 L having the same issues as prior-year equinoxes and then trains. Then passenger wiper arm stop working in with stripped as well. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bangor, MI, USA

problem #7

Feb 262020

Equinox

  • 105,000 miles
Purchased October 2019 one day I went to the store and on the return home it started to rattle like it was out of oil upon inspection oil was leaking profusly between the engine and transmission when I searched there is a problem with the rear main oil seal getting blown out when the pvc is plugged but when I looked for vehicle recall there was nothing I could find

- Wanblee, SD, USA

problem #6

Aug 022019

Equinox

  • 40,000 miles
Please look into this issue, very dangerous! I was on my way home from work driving on the northeast extension of the pa turnpike heading South, and I was between exit 95 & exit 87 on Friday 8/2/19 at approx. 3:30 pm. I was driving the posted speed limit of 70 mph and was not using cruise control when the car abruptly shifted into low gear, flashed a 'reduced power mode' warning, and went into a 'limp' mode where it was slowing down to eventually stop itself, but I was at 40 or 35 when I pulled over. The engine light was on, and thank god no one was behind me, I wasn't in construction and I had a spot I could safely pull off onto the shoulder. I have a 2017 Chevy Equinox with only 40,000 miles on it. I shut the vehicle off and sat for 5 minutes or so. When I turned it back on, the reduced power warning was gone, but the check engine light was still on. I was able to drive it home and called the dealer, Chevy wind gap, to see if I had to have it towed there or if I could drive it in myself. They told me they thought it was just a sensor malfunction, that it should reset itself, and that I could drive it there for them to look at which is exactly what happened. The check engine light went off after a few days, and Chevy wind gap was unable to find any current code history of the reduced power mode so now I'm just driving in fear every time I get into the thing that it's going to do this again at any time. I don't want to take passengers for fear of putting them in danger. If this happened in heavy traffic with a tractor trailer on my bumper, it could make for a very dangerous situation. I have always loved the Chevy Equinox, this is the 3rd one we've bought, please listen to your customers out there that this is happening to because that number is growing each day. Please give us piece of mind to feel safe again in our new Chevy Equinox.

- Jim Thorpe, PA, USA

problem #5

May 032019

Equinox

  • miles
I purchased the car in April, 17, went for first "prepaid" oil changejune, mentioned oil leak. Told by serviceman, fixed.2nd oil change around September, still seeing oil leak. Said fixed. Last January 2018, I took a video of puddle of oil in garage so they can see it was active leak. Car keep all day. Fixed. This past may, took it in their report said, oil leak, that needs to be checkout out. I have not taken the car to anyone else. Bruce lowrie Chevrolet has the history. I prepaid for oil changes and go regularly. Dates are approximate but I have reports in my car glovebox

- Fort Worth, TX, USA

problem #4

Apr 012018

Equinox

  • 31,355 miles
The contact owns a 2017 Chevrolet Equinox. While driving 35 mph, the contact heard an abnormal noise coming from the dashboard and she detected a chemical odor. The contact turned on the air conditioner and it switched to heat on its own. The vehicle was taken to ryan Chevrolet (located at 1101 oliver rd, monroe, la 71201, (318) 390-1765) to be diagnosed, but they were unable to duplicate the failure. The contact stated that the failure occurred three times. The manufacturer was notified. The failure mileage was 31,355.

- Monroe, LA, USA

problem #3

Jun 182019

Equinox

  • 48,661 miles
Driving on highway, my car make a loud bang, it said transmission overheating idle engine, engine overheating, idle engine, service stabilitrack, service anti lock breaking system, service power steering system, my engine light was flashing, I went to exit the highway to the off ramp and all of a sudden my car came to a screeching halt and car would not move made the loudest bang I have ever heard. I have had this issue one other time! the dealership claimed my transmission had a leak but no leak marks in my brand new driveway, they told me to drive it for 200 miles so they can figure out where the leak is, this was all said the day I had my oil changed, then when I can back after driving 200 miles they then claimed my oil pan was leaking and needed to be replaced. Thank god my bumper to bumper warranty was still in effect. They looked shocked when I explained to them that and I would not be paying for it.

- Phoenix, AZ, USA

problem #2

Feb 252019

Equinox

  • 34,000 miles
We noticed a bad fuel smell in the cabin of the vehicle and had oil leaking from it took it to the dealership and the rear main seal was blown. They did the repair and a week later had the same thing happen again. It's been at the dealership twice for the same issue.

- Muncie, IN, USA

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