10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
10,007 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Jun 132022

Equinox

  • miles
I was driving at 330am had cruise control to 70 the speed limit and when I hit my breaks the cruise control didn't disengage instead it speed faster making me lose control of me vehicle took out a sign and went over the hill. My vehicle was totaled.

- San Antonio , TX, USA

problem #4

Nov 012020

Equinox

  • miles
While the vehicle is being driven a message will appear service tire monitor system and all gauges on the dash do not work, the radio, heating a/c also stops.The message quickly changes to service airbag. (Photos of both messages attached) Issue started Nov of 2020 Vehicle has been seen by Gordon Chevrolet MI 4 times for service and they are unable to find the issue. We did inform them that if we moved the driver seat just a bit that seem to reset it. Doesn't seem to be as responsive to that now. At one point the BCM was mentioned but still as of today not resolved or fixed. My concern is when the vehicle says service airbag and you are driving it down the road I don't know that this airbag will work if something were to happen. The dealership is well aware of the ongoing unresolved issue and I have another appointment for November 1,2021 so they can look at it again.

- Belleville , MI, USA

problem #3

Jan 302020

Equinox

  • 35 miles
While driving on the expressway my car suddenly started slowing down and on the display it said that engine power reduced, the check engine light came on, and the traction stability light came on. I was going 55mph and it went down to 35mph. I made it home safely which was good that no one hit me on the expressway. I took my car in the next morning and the dealer service department told me that I needed a new accelerator pedal which will cost $720 to replace cause it just went out of warranty by 300 miles. I researched online and found that this is an ongoing problem with 2017 Chevy Equinox's but there's been no bulletin or recalls. It's like they don't care about their customers safety.

- Chicago, IL, USA

problem #2

Aug 022019

Equinox

  • 40,000 miles
Please look into this issue, very dangerous! I was on my way home from work driving on the northeast extension of the pa turnpike heading South, and I was between exit 95 & exit 87 on Friday 8/2/19 at approx. 3:30 pm. I was driving the posted speed limit of 70 mph and was not using cruise control when the car abruptly shifted into low gear, flashed a 'reduced power mode' warning, and went into a 'limp' mode where it was slowing down to eventually stop itself, but I was at 40 or 35 when I pulled over. The engine light was on, and thank god no one was behind me, I wasn't in construction and I had a spot I could safely pull off onto the shoulder. I have a 2017 Chevy Equinox with only 40,000 miles on it. I shut the vehicle off and sat for 5 minutes or so. When I turned it back on, the reduced power warning was gone, but the check engine light was still on. I was able to drive it home and called the dealer, Chevy wind gap, to see if I had to have it towed there or if I could drive it in myself. They told me they thought it was just a sensor malfunction, that it should reset itself, and that I could drive it there for them to look at which is exactly what happened. The check engine light went off after a few days, and Chevy wind gap was unable to find any current code history of the reduced power mode so now I'm just driving in fear every time I get into the thing that it's going to do this again at any time. I don't want to take passengers for fear of putting them in danger. If this happened in heavy traffic with a tractor trailer on my bumper, it could make for a very dangerous situation. I have always loved the Chevy Equinox, this is the 3rd one we've bought, please listen to your customers out there that this is happening to because that number is growing each day. Please give us piece of mind to feel safe again in our new Chevy Equinox.

- Jim Thorpe, PA, USA

problem #1

Apr 072017

Equinox

  • 10,000 miles
The contact owns a 2017 Chevrolet Equinox. The contact stated that the vehicle unintentionally accelerated while attempting to reverse with the brake pedal depressed. The contact lost control of the vehicle and crashed into a parked, unoccupied vehicle. The contact's vehicle came to a stop on its own. There were no injuries and a police report was not filed. The vehicle was towed to the local dealer for diagnostic testing, but a failure code could not be located. The manufacturer was not notified. A police report was filed. The failure mileage was 10,000.

- Phoenixville, PA, USA