10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
23,248 miles

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problem #61

Dec 242024

Equinox

  • miles
No code, no indication of anything wrong, no lights or warnings, no sounds or rough running indications on the vehicle. It just completely died in the middle of the highway while traveling down the road and would not restart. Middle of the night with me and my granddaughter in the vehicle. It ended up being a problem with the timing chain which was not broke. Nor were there any indication there was a problem with it.

- Konawa , OK, USA

problem #60

Nov 132024

Equinox

  • miles
Camshaft broke into pieces into the engine causing the vehicle to not run on the roadway with minors in the car.

- San Antonio , TX, USA

problem #59

Dec 022024

Equinox

  • miles
Good afternoon I hope everyone is well. This complaint I'm filing for Turbocharger/Supercharger A under boost condition (P0299) with my daughters 2018 Chevy Equinox. When you research this error with Chevy/GM vehicles you'll see this impacts all vehicles, but Chevy/GM is only recalling their vehicles from 2022+. I've spoken with numerous auto mechanics throughout the United States, and every auto mechanic has stated this is an issue that impacts all Chevy and GM vehicles. Both Chevy and GM are deceiving everyone and there's a significant issue that requires Chevy and GM should address.

- Richmond, VA, USA

problem #58

May 172021

Equinox

  • 54,717 miles
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at approximately 55 MPH, the "Engine Power Reduced" message was displayed on the instrument panel and the vehicle unintentionally went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the turbo charger assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the turbo charger boost assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed that once again the turbo charger boost assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 54,717.

- Providence, RI, USA

problem #57

Nov 142024

Equinox

  • 120,000 miles
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the "Reduced Engine Power" message flashed on the instrument panel with an audible beep coming from the vehicle. The vehicle started to lose power and the contact pulled over to the side of the road. Due to the failure, the vehicle was towed to an independent mechanic where it was discovered that the vacuum pump had damaged the cam shaft, causing the cam shaft to explode, releasing particles into the engine long block. Upon investigation, the contact discovered NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulics) which was then linked to the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 120,000.

- Wauseon, OH, USA

problem #56

Nov 062024

Equinox

  • 130,000 miles
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving 20 MPH, and attempting to stop at a stop sign, the brake pedal was depressed, and the vehicle failed to respond. No warning lights were illuminated. The contact made a left turn into a parking lot and became aware that there was brake fluid leaking from the vacuum pump where it was attached to the engine. The vehicle was towed to an independent mechanic where it was diagnosed that the vacuum pump had failed. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 19V645000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was notified of the failure and a case was opened. The failure mileage was 130,000.

- Middletown, CT, USA

problem #55

Nov 072023

Equinox

  • miles
I'm writing to request an extension of the recall for the Brake Vacuum Pump issue and seek compensation for repairs on my 2018 Chevy Equinox. In November 2023, while exiting [XXX] in Warwick, RI, my brakes failed despite full pressure. I had to steer into the breakdown lane and eventually stopped in a parking lot. At the time, I was nine months pregnant and extremely shaken. After stopping, the vehicle exhibited erratic behavior and not stopping, entering "limp mode." The car was towed to a local mechanic who initially thought the brakes were at fault. It was later diagnosed at Sullivan Tire that a "catastrophic failure of the Brake Vacuum Pump" caused camshaft damage, leading to repair costs of $3,197.17. The mechanic stated this failure was unprecedented for a vehicle with only 64,271 miles. I discovered that a recall for this issue exists but does not cover the 2018 Equinox. Many owners of this model have reported similar problems. Requests: Recall Extension: Please extend the recall to include the 2018 Equinox and other affected models to prevent further incidents. Compensation: I seek reimbursement of $3,197.17 for repairs. I have documentation and faulty parts available for inspection if needed. I have contacted Chevy and they have not been helpful, and this needs to be filed for a full recall. Attached are the repair invoice, proof of faulty parts, and links to related complaints. I look forward to your prompt resolution to prevent future issues for consumers. I still have the damaged parts for proof failure in my possession. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Warwick, RI, USA

problem #54

Aug 122024

Equinox

  • miles
Vacuum pump failed and broke with no warning signs at all. After replacement now it will not start well and when it does I have lose off power. Lost brakes while driving on a country road and had to have it towed.

- Mantua, OH, USA

problem #53

Jun 152024

Equinox

  • miles
Brake assist light went on, had the brake pads and rotors replaced, light went off. 6 months later the light came back on but this time the brake pedal was hard. I did not drive it after that. After looking online and seeing dozens of people with the same issue, I took a chance and bought the brake booster and had my friend, who is a certified mechanic, replace the part. The old vacuum pump had frozen up and broken along with the gears, which had fallen into the engine, just like what I was seeing all over the Internet. People are getting hurt and lives are at risk, this should have been recalled!!!!

- Goodlettsville, TN, USA

problem #52

May 292024

Equinox

  • miles
P0299. Engine power reduced [XXX] mileage 95617 Charged air cooler needs to be replaced. P0299 [XXX]. Mileage 96101. Turbocharger O.E. REPLACEMENT replace Turbocharger Assembly. P0299 [XXX] engine power reduced. P0299 [XXX] engine power reduced. Mileage 68340. Engine light goes on and off. The code P0299 is a code where my engine light comes on. Then after calling the dealership Miller Brothers Ellicott City, MD With my concerns that the light is on again but by the time I'm given a service appointment the engine light goes back out. I feel that this continues to happen with my vehicle several times while my car was covered by my extended warranty as well as my 100 thousand miles powertrain where in which my Turbocharger is not functioning correctly and should be made part of a recall of All Chevy equinox vehicle which have the 1.5 liter engine where the engine power reduced code P0299 APPEARS the goes out on its own knowingly Even though my car VIN is not part of a recall it remains a safety issue for myself as well as other Equinox owners. It's like I think I am having a heart attack today (reduced engine power) But My local Chevy dealerships want me to make and appointment. This needs to be replaced and repaired by the dealership at no cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Brooklyn, MD, USA

problem #51

May 152024

Equinox

  • miles
The brakes in our 2018 chevy equinox have went out three times in the past month. First time the car was parked fully functioning the night before, woke up the next morning for work and there was no brakes. Replaced the vacuum pump and they worked good as new. Second time we are driving down a busy highway and had been for half an hour. 2 minutes from our destination at the ONLY turn we had to make the whole trip, the brakes all of a sudden went out. This could have easily resulted in a fatal crash. Again, the vacuum pump. Now were to today, the third time our brakes have failed and this time it came with the check engine light and -??engine power reduced-??. GM NEEDS TO RECALL.

- Jesup, GA, USA

problem #50

Apr 252024

Equinox

  • miles
Due to mechanical error with the vacuum brake pump that has had millions of vehicles listed in the recall except for the Equinox, it caused $4,000 worth of damage to my vehicle and almost caused a crash on a highway in close proximity to an ambulance that was actively on an emergency run. I was on a major highway traveling at about 60 MPH. I was able to coast enough to wear I could safely get to the shoulder of the highway, take an exit ramp, and coast up the hill out of the way of the ambulance. I contacted GM and have yet to hear anything further back. This incident could have cause a catastrophic crash and further delayed medical treatment for whomever was needing the ambulance. After some research on the matter, I found that 3.4 million vehicles of GM were recalled after this exact issue had resulted in 113 accidents and 13 injuries. 2014-2018 model year Cadillac Escalade, Chevrolet Silverado, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra and GMC Yukon were all listed under the recall, but not the Equinox. After being forced to have the vehicle towed to a dealership, they confirmed that the vacuum brake pump seizing up is what caused the pedal to lock up and send metal into my engine, which has now cost me upwards of $4,000. General Motors failed to include the Equinox in this recalls and still refuses to do so. I fear this will happen, in time, to other owners of a Chevrolet Equinox. I am reaching out to all possible avenues for what my next options are and attempting to prevent this from happening to someone else. GM needs to be held responsible for this matter and issue a recall for the Equinox as well before something catastrophic happens if it hasn't all ready.

- Fort Branch, IN, USA

problem #49

Apr 222024

Equinox

  • miles
Vacuum pump coming apart internally making it virtually impossible to stop the car using the brakes. This was a known issue on other GM Models the vacuum pump failing caused damage to my camshaft and possibly to my engine.

- Altamonte Springs, FL, USA

problem #48

Apr 302024

Equinox

  • miles
So where do i begin. There are no leaks on my driveway but I have to add coolant every other day & then when I opened my hood it looks like there-??s grease everywhere like over the bolts where the bottom & top meet. At time the car stalls it loses power or doesn-??t even pick up power. It just drags. Sometimes a strong odor comes from the vents of the a/c & then it at times doesn-??t blow cool air just flat air. Also six months after having the vehicle the 2 TPMS went out & when I took it back to dealer where i purchased it they basically told me that I didn-??t even have any TPMS that the machine didn-??t pick up any & now the display was showing all 4 empty & the TPMS icon constantly on the display. I found that odd & I didn-??t know much about TPMS at the time. I was still bothered so I kept asking other people I would come in contact with being new to the state of Texas & they said the only way it would not come up on the machine would be as if they wouldn-??t be inside as they were removed but again I drove in with just 2 marking on the display. Not a big deal. I did purchase the gold package of warranty with the vehicle but I have no idea how to use it. I-??m not sure if they even did all the past recalls on this vehicle. I read one of them was a window & I too hear that as I drive

- Cleveland, TX, USA

problem #47

Jan 142024

Equinox

  • miles
The contact-??s girlfriend owns a 2018 Chevrolet Equinox. The contact stated the girlfriend's vehicle was parked and would not start. The contact utilized a Nickson Industries Engine Heater Oil Product, CAT' Engine Heater 90-Watt Dipstick Heater 24-inch, Part number 15200, to heat the engine oil. However, a part of the dipstick heater melted off into the oil pan. No warning light was illuminated. The contact took the vehicle to the local mechanic who dropped the oil pan and removed the fragment from the dipstick heater. A new battery was installed, and the vehicle was inspected. The contact sent fragments of the dipstick heater to the manufacturer, and it was confirmed as a manufacturing failure. The failure mileage was unknown.

- Omaha, NE, USA

problem #46

Feb 202024

Equinox

  • miles
2/20/24 while coming to a stop at a stop light in a busy intersection, the car completely died/shut down. Hazard lights could not be turned on. No lights in car, no error message. no lights at all. RPM gauges remained in the same position as when the vehicle died. I was able to put it in park. After about 5 minutes the car was able to be restarted. It was not clear why it finally restarted. I tried to push break, push start button and push hazards. There have been similar incidents in the past but this incident took much longer to be able to restart the car. Those incidents the RPM gauge dropped into the off position in those other situations. The hazard lights were at least able to be turned on and I still had lights in my dash. This is a dangerous engine error that can not be replicated for service personnel to demonstrate the problem.

- White Pigeon, MI, USA

problem #45

Nov 152023

Equinox

  • miles
My 2018 equinox is not included in any recalls. However, it has been in for engine repair, even though the vehicle only had 70,000 miles on it at the time. After that, the ABS system was acting up, the automatic door locks and locking mechanism failed and went outs, the brakes have been repaired three times and the suspension is worn down. I only have $86,000 mi on it. I am now getting ready to take it in again for transmission issues. My car is not included in any recalls, but seems to have the issues stated and all the recalls

- Davenport, IA, USA

problem #44

Jan 152024

Equinox

  • 130,000 miles
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at various speeds in cold weather, the message "Caution. Engine Power Reduced" was displayed, and the vehicle failed to exceed 30 MPH. The vehicle was taken to the dealer, where the charge air cooler was replaced, and the CAC shutter, the temperature control valve and the winter grill cover were installed. Additionally, the ECM was reprogrammed. The vehicle was repaired. The contact related the failure to TSB Number: N222372590. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The failure mileage was approximately 130,000.

- Pleasant Lake, MI, USA

problem #43

Jan 102024

Equinox

  • 115,000 miles
The contact owns a 2018 Chevrolet Equinox. The contact stated that when the vehicle was started, the contact noticed that the start of the vehicle was abnormal. The contact drove the vehicle out of the driveway and then into the garage. The contact stated an hour later while attempting to start the vehicle, the vehicle failed to start. The contact stated that unknown warning lights were illuminated. The contact connected to a jump box to the battery and charged the battery for an hour. The contact attempted to start the vehicle, but the shift to park warning light remained illuminated. The contact purchased a new battery however, the vehicle failed to start. The battery was disconnected to prevent the battery from draining. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and provided a voucher for the repair of the vehicle. The failure mileage was approximately 115,000. The VIN was not available.

- Fort Dodge, IA, USA

problem #42

Nov 162023

Equinox

  • miles
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!

- Brook Park, OH, USA

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