10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
100 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Dec 112020

Equinox

  • Automatic transmission
  • 54 miles

click to see larger images

computer malfunction computer malfunction

I have a brand new Chevy Equinox, I got it brand new for peace of mind.

However, on Dec. 09, 2020 this truck died on me in the middle of the road. The brake pedal got very stiff, and the following warnings appeared on the dashboard:

Service brakes soon No remote Detected Battery saver active Battery Low - Start vehicle Side Detection Temporally unavailable Low Fuel

Anyways, my 2 sons showed up with jumper cables, but the truck did not start. I had to get a Tow Truck to take it to the dealership. The Chevy service guys changed the brake sensor and said that the problem was solved... That was the beginning of my nightmare.

This truck has left me stranded on 4 different occasions, the prior time it died on the middle of the road and gave me all the mentioned warnings. After about 20 minutes, the truck started and I was able to drive it directly to the dealership... they kept it overnight and the following day they said that the couldn't recreate the problem and they couldn't find the cause of failure and asked me to pick it up.

Since then the truck died completely, the dealer sent a tow truck and (as of 01/06/2021) and my truck is still at the dealership, and none of the technician have been able to fix it.

- Gracie D., Villa Park, IL, US

problem #1

Nov 282018

Equinox LT 1.5L

  • Automatic transmission
  • 100 miles

DAY AFTER TAKING DELIVERY I FOUND A PROBLEM WITH THE COMPUTER. IT WOULD NOT HOLD OR SAVE SOME SETTINGS. I WENT BACK TO DEALER 3 TIMES. FINALLY THE DEALER ADMITTED GM KNOWS ABOUT THIS PROBLEM AND DOES NOT YET HAVE A FIX. I WAS TOLD IT WOULD TAKE 4 WEEKS TO RESOLVE MAYBE.

I FIND IT INEXCUSABLE THAT THE MANUFACTURE DECIDED NOT TO INFORM PURCHASERS OF THIS DEFECT. THIS IS MY 19TH OR 20TH CHEV. PRODUCT. THE LAST 4 VEHICLES HAD MFG. DEFECTS. IN SOME CASES I HAD TO WAIT 2 TO 4 WEEKS FOR REPAIR AND OR PARTS.

MY CHILDREN TOLD ME TO BUY A NISSAN OR SUBARU THIS TIME. UNFORTUNATELY I DID NOT LISTEN TO THEM.

- Sally K., North Haven, CT, US