10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
3,027 miles

About These NHTSA Complaints:

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problem #5

Aug 232023

Equinox

  • miles
The sunroof drains on my vehicle keep getting clogged with debris even though I don't open the sunroof. I have had to get the drains blown out every 1 to 2 months when I find water in the rear cargo area. Attached are invoices from the dealership showing the work done and how often. An Engineer from GM has determined on April 10th that if these drains are frequently clogged, then it is a "Vehicle Concern". GM says that this is a maintenance issue. However, THEY have been doing this "maintenance" ever 1 to 2 months and the drains keep getting blocked. This can't be right! I don't want mold to grow in my car. A prior Equinox that I owned was "totaled" by my insurance company because water leaked into that car and mold grew in the interior.

- Lake Ronkonkoma, NY, USA

problem #4

Aug 312020

Equinox

  • 3,500 miles
The contact's finance leased a 2020 Chevrolet Equinox. The contact stated that the vehicle would wobble uncontrollably upon hitting a bump while driving at high rates of speed without warning. The contact took the vehicle to Chevrolet 112(2096 NY-112, medford, NY 11763) where a mechanic informed him that they were aware of the failure; however, there was no remedy for the defect. He was also informed that they would have an interim repair for the failure which they would release in the first part of 2021. The contact then informed the dealer that he no longer wanted to lease the vehicle; the contact was then directed to the manufacturer for assistance. The manufacturer was informed of the failure and gave him the same information as the dealer; they offered no further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,500.

- Ridge, NY, USA

problem #3

Dec 312019

Equinox

  • 83 miles
I purchased the 2020 Equinox SUV. Immediately leaving the dealership after a heavy rain the SUV wasn't able to stop when I applied the breaks & approached a stop sign on a major highway and I was struck on the driver side of the car. I woke up in a trauma center in springfield mo. The vehicle had 84 miles on it. $17,500 in damage not including serious injuries not just to myself but the car that struck me. I was also sited a ticket from the Missouri highway patrol for failure to stop at a stop sign, though I applied the breaks with enough force to stop the vehicle. I still have problems with the breaks in wet/cold climates. It's terrifying

- Hollister, MO, USA

problem #2

Nov 062020

Equinox

  • 5,000 miles
As this car was being driven down the highway, about 10 minutes into my drive, smoke started coming from the vehicle, I pulled over, a passer by ran over to me telling me to get out of the vehicle that flames were shooting out of the bottom. As soon as I exited the car, the entire car was engulfed in flames. The entire car was burned to the ground. The fire department was called and extinguished the fire. GM refused to recall this vehicle or to take any responsibility.

- Koppel, PA, USA

problem #1

Oct 042020

Equinox

  • 6,550 miles
Pulling out of carwash.turning left in carwash lot. Car engine reved up, car lunged forward at high speed. Slammed on brake but brake pedal went right to the floor. Car then side swiped carwash vacuum system on passenger side scraping and denting both passenger side doors. Threw car into park and shut off engine to stop waited 5 minutes. Turned car back on put car in drive. Slowly moved and put brake on. Brakes worked. Drove 5 miles to get home. Now afraid to drive car.

- Cheektowaga, NY, USA