Our car has just around 77,000 miles and the brakes stopped working while driving. To our luck my husband quickly thought to use the e brake to prevent a car crash. We took it into our mechanic who diagnosed a brake pump failure. It looks as though the 2020 equinox has recalls for brake issues but our vin number was not listed. This is very dangerous and could have caused a deadly or serious injury crash. We had no prior warning to this happening. The shop owner is fixing the issue and we are holding onto receipts if this becomes a recall available on our vehicle. Very unsafe and according to my research has happened to alot of GM owners.

- Creve Coeur, IL, USA

ABS and breaks exploded at 67k miles and at 78k miles car shut off in middle of the street with no warning. Electric issues confirmed by mechanic.

- Taneytown, MD, USA

Unknown, My wife was driving my 2020 Chevy equinox on the freeway when suddenly the vehicle shut down with no warning signs..she tried to turn on the emergency lights and did not function slowly she yield to other lanes and cars honking she safely made it to the side of the freeway..she tried to turn the car and did not wanted to restart everything shutdown.she call roadside assistance..they came and try to give her a jumpstart and it fail.they tried to tow it and they couldn't cause the brakes were also locked..This.was a scary situation that would had cause major accident.

- Santa Ana, CA, USA

I put the vehicle into reverse to back in into my garage when it suddenly lurched forward and hit the garage door on the garage across the alley. There was damage to the garage and the car's front end. It has never done anything like this before.

- St. Louis, MO, USA

The contact owns a 2020 Chevrolet Equinox. The contact stated while depressing the brake pedal, the brake pedal was hard while depressed, and the vehicle failed to immediately stop, causing the braking distance to become extended. During the failure the message "Brake Assist" was displayed. The vehicle was taken to the local mechanic who replaced the brake pads and brake rotors, but the failure persisted. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 71,000.

- Verona, PA, USA

I was driving my car approaching a four way intersection, to realize my brake pedal was not pressing down to the floor. This was 9/28/24. I have a 2020 Chevy Equinox. I put my car in the shop to only find out that vacuum pump has exploded and left metal inside the engine. Done some research with the repair shop and to my surprise, GM has had a lot of recalls with vehicles having this issue. Who ever the CEO is, I pray that you understand how deadly and serious this issue is. This could have ended badly for me and could have been tragic for my family. I can not afford to get the metal out of my engine. And to replace the vacuum pump alone was $700. In order for them to clean the engine would cost me an extra $1000. That's ridiculous for a car that I have only had almost 4 years and with maybe 10,000 miles when I purchased it. My voice will be heard. And I will keep advocating for people who are going through this! Our lives matter. This is very common in vehicles with 1.5 liter engines. I'm going to keep researching and hopefully GM will compensate me for this and the engine work.

- Charlotte, NC, USA

We were driving on the highway and just exited. My husband hit the brakes and the pedal was hard to push. He basically had to put all his weight on the pedal in order to slow down. Once we were able to stop completely, we got the 2020 Chevy Equinox looked at and we were told that the vacuum pump that is attached the the cam shift exploded and pieces were in the engine. This has caused approx. $3000 in damage that me and my husband can't afford. The vehicle is still at Classic Chevrolet in Grapevine. We are going to have to tow it back to my brothers until we can afford the payment to fix it.

- Axtell, TX, USA

Was driving (in July) through a parking lot when brakes became hard to push. After stopping car, it would not start and went into battery save mode. Car was towed to Chevy dealership in Paducah, Ky. Vacuum pump was replaced and damage to cam shaft and timing chain. Problem was fixed after about $5800 of repairs. Now 2 months later, was driving and noticed -??service brake assist-?? light came on, and brakes were hard to press. Luckily was at a low speed and able to pull over on the side of the road. Car was towed to the local Chevy dealership in Hopkinsville, ky. It is currently waiting for diagnosis of probably the same issue. first incident happened in July, 2nd was at the end of august.

- Mayfield, KY, USA

I have 149,000 miles in this car. In my lifetime of being the one owner and purchasing this car brand new the vacuum pump has failed five times. Twice now resulting in blown engines. And still no recalls.

- Mooreaville , NC, USA

Power Train: I purchased a 2020 Chevrolet Equinox LS in January 2023. For the past 4 to 7 months the vehicle has completely lost power in traffic several times and I'm not talking about AutoStop and Start, the battery life was great, with no dead cells at all. The vehicle went dead, absolutely no power source inside or outside the Equinox, the SUV could not be placed in neutral to move it out of traffic, nor would the remote key work. The Equinox remained in this mode for approximately 20 minutes. During each incident, the vehicle displayed no warning signs or check engine symbol on the dashboard display before or after each episode. Fuel/Propulsion System: Upon placing unleaded fuel in the vehicle and starting up the ignition, the SUV would start vibrating, sputtering, jerking, and popping sounds. Also, while driving the vehicle upon acceleration at times it seems as if fuel isn't reaching the engine. Brakes: Service Brake Assist may illuminate randomly on the dashboard while on the interstate. These issues has placed and caused my family and I to be in great danger. This is my primary vehicle and I purchased this vehicle because I believed in the reliability of the GM Chevrolet Brand. Not an accident waiting to happen. Yes, the vehicle has been inspected, but please remember if NO CHECK ENGINE LIGHT is illuminating on the dashboard the issues can not be assessed properly!

- West, MS, USA

When first breaking on the exit ramp after a 2 hour ride on highway the rear breaks made a loud grinding sound & took longer to stop with 2 cars in front of mine. I put flashers on & pulled as far to side of road incase I was unable to stop at the bottom of the exit (down hill) to avoid collision with the 2 cars in front of me. Previously my vehicle shown no signs of any issues. There were no sounds coming from breaks, no issues slowing down or stopping, & no lights on dashboard to indicate an issue of any kind. I looked my Chevy Equinox up and saw that there was an isdue with the rear calipers and many had been reported and recalled. My VIN doesn't show my calipers have been recalled. However, the GM site states if there is an issue with the rear breaks/ calipers to report it and Chevy will repair the issue. Many Chevy Equinox owners have taken to the internet to report the same issue, there are also reports that only 166 were recalled. This is clearly a manufacturing error and not normal wear & tear. I bought my 2020 Equinox brand new in 2021, it was unsold in 2020. Please help myself & the other Chevy Equinox owners make Chevy take responsibility & fix this error before people are injured or killed because our breaks give out unexpectedly.

- Bradford, VT, USA

I received a service brake module warning and then the vehicle became difficult to stop. I was not traveling at typical highway speeds at the time, but I was on the highway. After applying extensive pressure on the brake pedal to stop, the engine lost power and stalled. It was towed to a dealership and determined that vacuum booster pump experienced a catastrophic failure.

- Roscoe, IL, USA

I was driving and the -??service brake assist-?? light came on and I then the brake pedal became stiff and so hard to push! I was driving on the expressway and almost couldn-??t stop my car. No warning at all. It happened as soon as the light came on.

- Oak Creek , WI, USA

Brake assist fail

- Oak Creek , WI, USA

I was operating the vehicle when it suddenly shut off in traffic. I attempted to restart the vehicle and received a "reduced engine power" and "Service brake assist" message. The vehicle had a clunky noise and failed to restart. Upon inspection at the dealership, I was told that the vacuum pump inside the engine had exploded and sent metal components throughout the engine system. No previous issues or warnings were present prior to this failure. This is a safety issue as the vehicle gave no warning signs of issue and shut off in the flow of traffic with very little ability to brake or steer out of the way.

- Graysville, TN, USA

The Vacuum pump has exploded 3 times, twice under warranty and now outside warranty. This time it has taken out the camshaft.

- Paris, IL, USA

[XXX] My wife received a warning light that the Brake fluid was low, upon the husband checking under the hood after cleaning the reservoir cap and opening the cap and looking inside of the reservoir I could see that there was no visible brake fluid in there. Using another car I purchased Prestone Dot 3 and filled the reservoir it, it took 8 oz out of 12 oz. The 2020 Equinox Premier only has 34,500 miles. On [XXX] I have an appointment to bring the vehicle to Midas via being towed because of this issue, it is not safe to drive there. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Jackson, NJ, USA

The contact owns a 2020 Chevrolet Equinox. The contact stated that the vehicle was designed with two electric parking brakes. The contact stated that while driving at various speeds, the electric parking brake engaged independently. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear brake calipers were defective and needed to be replaced. The vehicle was not repaired. The contact stated while driving 45 MPH on a slippery road, the electric parking brake engaged inadvertently, causing the rear wheels to lock, and the vehicle spun. The contact stated that he was able to regain control of the vehicle and drove to the residence at slow speeds. The contact stated that the failure had been recurring increasingly while driving. The contact stated that while investigating the failure online, he learned that it was a common failure that occurred because the electric parking brake was not fully retracted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 30,000.

- Lancaster, NY, USA

In June of 2023 the brake booster vacuum pump failed, I took it to my regular repair shop and paid for it to be repaired. March 1, 2024 I was driving out of town and again the brakes failed, took it to Weimar Chevrolet in Cumberland MD to once again after less than 10,000 miles to be repaired again. Thankfully the dealership coordinated with the original repair shop and was able to do the repair this time at not cost to me (except I had to pay for a rental for 4 days)

- Dundalk, MD, USA

Hit my brakes and had nothing but a hard pedal NO BRAKES AT ALL! This almost caused a major accident being speed limit is 70 and I could not stop the car. There was no warning light until I shut it off and turned it back on then lights blinked and said brake assist failure then the warning disappeared once again. This is very scary and I cannot believe there were other reports and nothing has been recalled.

- Edgewater , FL, USA