I started having issues with my car stalling, there was no acceleration and the car was shaking. When the car was stopped, there was also shaking. After the car would get going, the shaking would stop, but whenever I stopped the problem would persist. I have my car at the dealer right now for 4 days. They are telling me the motor seems to be consuming too much oil and that the motor is shot, they are accusing me of not keeping up with oil changes, which is not true, and that I am responsible for the cost of repairs. I did not have the oil changes done at the dealer, but at another local shop, but don't have all of the receipts, just one from the oil change done on 3/15/2021. Is there any way to check the on-star system or computer, to see that the maintenance was completed? the car sends alerts for all sorts of things, low tire pressure, low oil, low fuel, etc. I never received low oil messages. The dealer is refusing to request any computer records for the car. The car was leased is early 2020 and shouldn't be having these kinds of issues.

- Miami, FL, USA

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving 30 mph, the vehicle failed to accelerate above 30 mph with the rpms revving up without the vehicle responding. In addition, the vehicle stalled without warning. The vehicle was restarted however, the gears failed to shift. The vehicle was towed to jim browne Chevrolet, Inc. 11300 N Florida ave, tampa, fl 33612 where they diagnosed that the engine computer needed to relearn. The vehicle was repaired however, three months later the failure recurred. The vehicle was taken back to the same dealer however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 9,500.

- Perry, MI, USA

Rough idle when vehicle comes to a stop and rpms will fluctuate. Rattle noise from the exhaust when turning on or on reverse. Brakes responding late.

- Chula Vista, CA, USA

As this car was being driven down the highway, about 10 minutes into my drive, smoke started coming from the vehicle, I pulled over, a passer by ran over to me telling me to get out of the vehicle that flames were shooting out of the bottom. As soon as I exited the car, the entire car was engulfed in flames. The entire car was burned to the ground. The fire department was called and extinguished the fire. GM refused to recall this vehicle or to take any responsibility.

- Koppel, PA, USA

Engine light and reduced engine speed come on, dealership states it is due to bad gas. Have purchased gas from multiple venues over 6 months, engine light with reduced speed has happened 4X in 6 months.

- Lansing, IL, USA

The contact owns a 2020 Chevrolet Equinox. While driving 5 mph, the brake pedal was depressed and the vehicle started to shake excessively. The check engine warning light and traction control warning light were illuminated. The vehicle was taken to jim trenary Chevrolet located at 501 auto mall dr, O'fallon, mo 63368, where a diagnostic test and repair was still pending. The manufacturer was not notified of the failure. The failure mileage was 400. The VIN was not available.

- Wentzzille, MO, USA

This complaint is not the result of an accident, but to prevent one from happening and possible taking lives of people. The keep lane assist (lka) is dangerous in that if you are depending on it. There are occasions that normal traffic lines are present and for some reason the just disappear and are not present and it is possible for the vehicle to veer off the road or into the opposing lane. General Motors does provide a means of turning lka off, but it re-enables every time the vehicle is started. The auto stop (as) has the issue that if you stop and your vehicle stops running, you can be in a situation where you cannot get out of the way in time to prevent an accident because the vehicle has to have time to restart. Other manufactures provide a means of disabling as with a switch but General Motors does not. I called the dealership and General Motors and both declined to deal with the problems.

- Goose Creek, SC, USA

Equinox has 4636 miles and all three times it has been driven in snow a service ESC message comes on dash and traction control and stability control are turned off along with AWD. One time was highway driving, and other two times on a local street. Also while driving down the highway the dash message said reduced engine power (stayed on for 400 miles/two days) may reduce speeds to 50 mph. RPM's stared running 1000 higher to maintain speed and fuel economy dropped about 8 mpg. GM mechanic didn't have time to diagnose but said the turbo was frozen because of temperatures (-10 degrees) and that it needed a winter front and new intake tube. Mechanic said he has seen this problem over 10 times with the same engine that day.

- Carroll, IA, USA

Vehicle completely lost engine response reaction to acceleration peddle from a yield turn into main road. From the yield, slow rolling less than 1 mile per hour, I stepped on the gas peddle to merge into the main road and the vehicle had zero response for nearly 30 feet. If there was a car coming I would not have been able to avoid being completely hit in the side. I pumped the gas peddle in an attempt to regain any response, after several pumps the engine rpms increased drastically to 3000 without upshifting at proper time and the vehicle surged ahead. Odometer reading 2376. 1200 mile service completed. 2400 mile vehicle service scheduled. Filled tank 37.8 miles prior to event with 89 octane. Roughly 35 to 40 degrees.

- Minot, ND, USA