10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,028 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jan 042023

Equinox

  • miles
Vehicle had 3 warning go off while driving. Vehicle engine is shaking. It decelerate and I couldn-€™t go over 35. No power going up hill. Traction controls shut off, check engine, and SEC service came on. Now messages of braking system and emission from on star. Had a similar incident over thanksgiving and I was told I needed an oil change because there was low oil. My car was at 58% for oil change. Now I-€™m at 83% and it shouldn-€™t need oil. There have been multiple issues with lag time from pushing the gas to engaging. This vehicle has had more issue than any other Chevy I have owned. Transmission seals off the lot. This is not building confidence in safety at all.

- Chino, CA, USA

problem #7

Sep 302022

Equinox

  • miles
Adaptive Cruise control, and Automatic emergency Braking intermittently fail to function.

- Birmingham, MI, USA

problem #6

Apr 082020

Equinox

  • 9,500 miles
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving 30 mph, the vehicle failed to accelerate above 30 mph with the rpms revving up without the vehicle responding. In addition, the vehicle stalled without warning. The vehicle was restarted however, the gears failed to shift. The vehicle was towed to jim browne Chevrolet, Inc. 11300 N Florida ave, tampa, fl 33612 where they diagnosed that the engine computer needed to relearn. The vehicle was repaired however, three months later the failure recurred. The vehicle was taken back to the same dealer however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 9,500.

- Perry, MI, USA

problem #5

Jun 022020

Equinox

  • miles
Rough idle when vehicle comes to a stop and rpms will fluctuate. Rattle noise from the exhaust when turning on or on reverse. Brakes responding late.

- Chula Vista, CA, USA

problem #4

Dec 222020

Equinox

  • 4,900 miles
Driving 75 miles per hour on interstate while passing two vehicles and one car behind me the car made a dinging noise, the adaptive cruise not available light illuminated and the car decelerated causing the car behind me to have to brake. If I had not stepped on the accelerator the car behind may have hit me. This has happened on four different dates and on one trip it happened 8 times in 80 miles. This is a safety hazard that could cause rear end collision at high speed. The repair shop at my Chevy dealer in town says there are no error codes and the adaptive cruise is working as designed. Is I get hit from behind at high speed this could easily cause a devastating crash. I do not trust this car or the responses I am getting from the dealer. They say no one has complained about this but I kind find sites where people are reporting the same problem.

- Abilene, KS, USA

problem #3

Jun 102020

Equinox 4-cyl

  • 1,656 miles
I was pulling up to a family member's car port, behind their car. The car port has a grass portion leading up to the gravel section where they park their car. I pulled in slowly when my 2020 Equinox suddenly accelerated! I was on the brake, but the vehicle kept accelerating causing it to run into the back of the family member's car. My vehicle continued to accelerate shoving the car forward sandwiching it between my vehicle and their home.I was able to put it in neutral as the engine continued revving up the rpms. I put the vehicle in reverse with both feet on the brake. The car lurched backward. I managed to put it in park and shut off the engine. I contacted my dealer (my vehicle has 1656 miles on it, and I have only had it for about one month). I talked with someone in the service department and was told that my floor mats caused it to happen because they had seen this before. My floor mats were well below the accelerator pedal. The vehicle rpms surged. Even if there had been a problem with the mats, I don't think the rpms would have jumped up as high as they did. The family member's vehicle was totaled. I am waiting to hear from my insurance co. They vehicle is being towed to a dealership.

- Troup, TX, USA

problem #2

Mar 032020

Equinox

  • 100 miles
Adaptive cruise control when on closest setting will not stop the car when you are going over 60mph, when a car drastically slows down in front of you the car fails to respond in fact the adaptive cruise control shuts off and ive practically hit the vehicle in front of me many times..its hard to trust this system..and the other day it just shut off all together without a hard warning I could have plowed into the car in front of me. Also the lane assist does not beep/or seat rattle when you veer from your lane. It beeps randomly sometimes when you edge out of your lane going around a bend "sometimes" but randomly and not consistently. Ive talked to Chevy customer care team and they keep referring to the dealership like they are the manufacturer..but they did not design and are assuming its working right because all their other same models do the same things..in my opinion this doesnt mean its not a recallable inherent issue with its current programming..I think it is and should be corrected before someone gets hurt

- Lancaster, CA, USA

problem #1

Dec 202019

Equinox

  • 67 miles
The second day after purchasing my vehicle as I was driving down a city street, accelerating, the car started to fill up with gas fumes!

- Redford, MI, USA