10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,262 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 2020 Equinox with a VIN of 2GNAXUEV1L6226983 and is still covered under the manufacture warranty. I am experiencing the technical issues reported in the Service Bulletin concerning the climate control odor when the engine restarts which affects 2020 to 2022 model year Chevy Equinox and GMC Terrain vehicles. I have contacted both the dealership I purchased the vehicle from and the General Motors Customer Service Hotline. Both have indicated to me that my VIN is not listed on the Service Bulletin and that I would have to pay out of pocket for the correction.
- Bellevue, NE, USA
Driving down a state road going about 60 miles an hour. it-€™s 49° outside and raining. I had the heat on. the next thing I know there-€™s a loud bang and glass everywhere. for no apparent reason my sunroof exploded
- Sardinia, OH, USA
Car has been brought in three times for wobble at speeds of 39 mph accelerating shaking steering wheel. Dealer continues to just add weights to tires and problem does not go away.
- Red Wing, MN, USA
Vehicle caught fire while parked and turned off.
- Santa Ana, CA, USA
TCS and ESC came off after a needed full throttle acceleration. This happened 3 times. After reading groups on the internet, seems is a common problem with the sensors on Equinox.
- Torrance, CA, USA
The car started making a terrible noise. I went to the dealer. They said it was the transfer case. 10 days to get part. Now they say it-€™s the rear differential. Another 10 days. There was no warning on the dash. The fear for me is do a 6 hour trip. Afraid of what else can happen.
- Lewes, DE, USA
Air flow into the full body throttle detaching
- Toledo, OH, USA
I was driving radio went black could not turn radio up or down even when I turned it off the radio stayed on. Then on 3/23/2021 I was driving home from work the SUV jerked a few time made a noise and the engine light came on and was blinking
- Dayton, KY, USA
I started having issues with my car stalling, there was no acceleration and the car was shaking. When the car was stopped, there was also shaking. After the car would get going, the shaking would stop, but whenever I stopped the problem would persist. I have my car at the dealer right now for 4 days. They are telling me the motor seems to be consuming too much oil and that the motor is shot, they are accusing me of not keeping up with oil changes, which is not true, and that I am responsible for the cost of repairs. I did not have the oil changes done at the dealer, but at another local shop, but don't have all of the receipts, just one from the oil change done on 3/15/2021. Is there any way to check the on-star system or computer, to see that the maintenance was completed? the car sends alerts for all sorts of things, low tire pressure, low oil, low fuel, etc. I never received low oil messages. The dealer is refusing to request any computer records for the car. The car was leased is early 2020 and shouldn't be having these kinds of issues.
- Miami, FL, USA
My 2020 Equinox has developed a shake/shimmy vibration when accelerating between 30 and 45 mph. When I first noticed the vibration it was slight and did not happen all the time but with more milage now at 5309 miles, it has become more noticeable enough, that my wife and I do not feel as if the car is safe to drive. Two days ago while accelerating up a hill the car shimmied and a fluttering sound was heard from under the console; it happened twice while going up the hill. Upon returning home I went to the dealership at riverview Chevrolet and had a technician ride with me. While riding, the tech. Said he felt the vibration but could not tell me what was causing the problem or how to alleviate the problem. Upon returning to the garage I talked to the service write up person and he said to, "call all him in 10 days!!!!!."
- Elizabeth, PA, USA
While traveling down the interstate around 75mph, the vehicle began to shake almost uncontrollably. While I was able to regain control and continue on after slowing down, it was a very frightening occurrence. It seems to be a prevalent problem with GM cars as an internet search revealed lots of complaints for this "Chevy shake."
- Lincoln, NE, USA
Starting October 26, 2020 I've been experiencing my car radio shutting off and turning back on. When the radio randomly turns off, it disconnects my bluetooth and music stops playing. Today alone I have had this issue happen to me 7 times in a matter of 35 minutes. I have no idea what is causing this issue, but I would like a resolution considering that I"M the first owner of this vehicle and it's still brand new.
- Chesapeake, VA, USA
Front wheel shake uncontrollably on a throttle load at times
- Pittsburgh, PA, USA
Turning right after a yield and took a loop (highway) my vehicle crashed another vehicle from behind, but my vehicle supposed to have an auto warning or alert sign that I should have noticed, a beep that supposed to alert me that the other vehicle was so close even the switch was at the on mode
- Laredo, TX, USA
When accelerating the car begins to shake and shimmy noticeably beginning around 35 or 40 mph. This shaking is felt in the seat as well as the steering wheel. The vibration continues until the acceleration is halted. This shaking feels like it is coming from the transmission or drive shaft. It seems to be getting worse too. Currently 3650 miles on the car. Serpentini Chevy in westlake, oh is also aware of the problem and showed me a letter that GM sent to the dealers acknowledging the issue on 9/9/20 but no fix is available. It feels unsafe
- Lakewood, OH, USA
Car has a problem with mold in the condenser and a odor that can't be corrected. Problem is when the air conditioner is running., and becomes a problem to my breathing. After looking on line it seams to be called dirty sock syndrome. This was also smelled in the rental Equinox that was provided. This is a health risk to people with breathing problems as I have.
- Rotonda West, FL, USA
In -13 degree farenheit, the vehicle locked me out. Key fob left inside vehicle for 45 min, engine off, parked in a parking lot. Remote start from inside building did not work due to fob in car. Once I arrived back a the vehicle I found the doors locked, door handle unlock button unresponsive with multiple attempts. Vehicle failed to unlock while I stood outside in -13 degree weather, completely unsafe, for 5 min. I tried all doors and tried unlocking from passenger side. There was no unlocking sound when pressing the door buttons. I tried the Chevy app to unlock standing right next to the vehicle, it did not unlock immediately. After a minute or longer delay the locking mechanism started to engage or disengage randomly without me pressing buttons on the door or app. Each time I tried to open the door without success. On the last click I was able to suddenly open the door. 2530 odometer reading.
- Minot, ND, USA
- Stamford , CT, USA