The brake system failed without any indication it would do so. The dealership acknowledged the car brake pedal was not able to be moved when attempting to stop the vehicle and the vehicle did not stop by use of the brakes. The Equinox is no longer in my possession and was bought by Dick Genthe Chevrolet. The safety of myself, my 11 year old daughter and the drivers around me were put at risk due to the brakes locking up with no prior notice or indication this would happen. The brakes locked up as I was exiting the expressway and I had to turn the car on a side street and let it coast in order for it to stop. GM and Dick Genthe Chevrolet take no accountability for the incident and instead told me that the car worked well the first four years at least. In January 2024 the check engine light came on and I had it checked in the service department by the manager and the P code that came back was a sensor issue and the service manager said that it was nothing serious and the car was safe and the check engine light would likely go off on its own in two days or so. After the brakes had already failed, a "service brakes" warning message showed in the display and the check engine light came on.

- Wyandotte, MI, USA

I was driving on the highway on my way to work and received the error message -??engine power reduced-??. My car immediately dropped speed and I was unable to go over 40mph. My check engine light came on. I made it to work and contacted the dealer to make an appointment to bring the car in, which I did as soon as I finished working for the day. Driving 30-40mph with my hazards on for almost 50 miles on a highway where the minimum speed limit is 55 was hazardous in itself. I was almost run off the road by a truck and cars were honking and passing me. I am a [XXX] and have driven many cars in my lifetime. I have never experienced this type of scare. I took to the dealer and they advised -??CAC frozen and the parts need replacement-??. They said it-??s not a warranty issue. The repair cost is $3000 and this car is only 3 years old. I found an existing recall on this same model car and year for this same issue - but they advised that my car wasn't affected in this recall. Apparently, this car is exhibiting these same issues. I contacted Chevrolet and they are trying to escalate. In the meantime, I have no vehicle, and told the dealer to halt any repairs until Chevrolet gets back to me. I have taken great care of this car. I start my car and allow it to warm up at least 20-30 minutes in the winter. I also make sure that I get all my oil changes and have all preventive maintenance done as required. This issue could not have been prevented by me - but it could have been prevented by the car manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pingree Grove, IL, USA

I was driving my car and it shut down in the middle of traffic on the freeway on [XXX] I thought I was dead I almost had a accident the car started back up and it did it again 4 times I am afraid to drive the car when it shuts down the steering wheel locks up and nothing happens I am so afraid of this Equinox please help. Not knowing what to do went to the dealer guy did a simply scan on the car and tried to sell me a car instead of trying to find the cause I am just so upset I love my car please please help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hollywood, FL, USA

Driving and brakes went out with no warning, no sounds, no anything almost causing me to rear end a 16 wheeler in the dead of night and almost causing another passenger to rear end me! No fluids are leaking. Break fluid not low. The brakes will not go to the floor in reverse, neutral, or drive. I had to get a Uber and get the car towed back home. Upon research it is apparent that this is a known problem in Chevrolets, specifically the 2020 equinox model with the vacuum pumps or something randomly going out while driving. This is very dangerous and I could have lost my life or caused someone else to loose their life! I just got my car a few months ago and it says-?? no unrepaired safety recalls reported-?? however this is clearly a known defect that was not bought to my attention upon purchasing the car.

- Richmond, VA, USA

The brake assist warning light flashed and the electric components start blinking and the car went in reverse in traffic. The car then turnt off.

- Columbia, SC, USA

All Wheel Drive System - 3/20/23 I was on a County maintained dirt road where adjacent property owner had put fencing, tires, & other trash in the road to stop public use. As I had all wheel drive I went up on a 3' +/- side berm to get around. When the front end was approximately at the top, car started to slip & rear passenger tire "tried" to correct slip & car switched into low without my touching gear shift (I looked). From having a 2005 Equinox with AWD, I knew this was AWD going into action. When car did not change drive wheels like my 2005, I let off on the gas; turned nose downhill, slide/roll down hill. At bottom, I applied gas & car was still in low - it shouldn't have been with the emergency over. It stayed in low even as I applied more gas. I stopped car, put it in park; waited 2 +/- minutes for a reset. When I accelerated again, it was still in low. I put it into park & turn it off. Only after 2 +/- minutes off did car finally automatically switch gears as I accelerated. As I had 60,000 miles on the car & was advised by Victorville Chevy to have transmission service & did at Diamond Chevy, San Bernardino as Victorville Chevy would not even write up a work order after the "electronic check" device inserted into car failed to note a problem sitting in the parking lot. After "the check" at VV, I made an appointment at Diamond Chevy in San Bernardino. This car while having nothing on the CarFax had a broken rear bumper cover which was "repair" after I reported it just after purchase 5/21. Bumper then, didn't hold when I backed into wire gate. At the very least, styrofoam, was collapsed/broken in the prior to purchase accident and not repaired when the bumper cover was glued & painted. I was told my car was "safe" after the bumper "repair." My guess that a more than 3 mph rear collision would total the car. That is not safe in my opinion. PLEASE NOTE THESE WERE NOT THE ONLY TWO PROBLEMS. MY OPINION IS THAT IT IS A SOFTWARE PROBLEM.

- Apple Valley, CA, USA

My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.

- Norwalk, OH, USA

My vehicle-??s star is being illegally tapped into and accessed on a regular basis with individuals using a coding method and/or a device. I have made numerous attempts to prevent this by purchasing rfid pouches, clothes to avoid key fob intrusion. This has access has also opened the intrusion to my iPhones, iPads, tvs, refrigerators, etc. I ask that you start an investigation and also demand an update to these security issues. While I-??m driving, the car is an open source as well as when the car is off.

- Stamford , CT, USA

I own a 2020 Equinox with a VIN of 2GNAXUEV1L6226983 and is still covered under the manufacture warranty. I am experiencing the technical issues reported in the Service Bulletin concerning the climate control odor when the engine restarts which affects 2020 to 2022 model year Chevy Equinox and GMC Terrain vehicles. I have contacted both the dealership I purchased the vehicle from and the General Motors Customer Service Hotline. Both have indicated to me that my VIN is not listed on the Service Bulletin and that I would have to pay out of pocket for the correction.

- Bellevue, NE, USA

Driving down a state road going about 60 miles an hour. it-??s 49? outside and raining. I had the heat on. the next thing I know there-??s a loud bang and glass everywhere. for no apparent reason my sunroof exploded

- Sardinia, OH, USA

Car has been brought in three times for wobble at speeds of 39 mph accelerating shaking steering wheel. Dealer continues to just add weights to tires and problem does not go away.

- Red Wing, MN, USA

Vehicle caught fire while parked and turned off.

- Santa Ana, CA, USA

TCS and ESC came off after a needed full throttle acceleration. This happened 3 times. After reading groups on the internet, seems is a common problem with the sensors on Equinox.

- Torrance, CA, USA

The car started making a terrible noise. I went to the dealer. They said it was the transfer case. 10 days to get part. Now they say it-??s the rear differential. Another 10 days. There was no warning on the dash. The fear for me is do a 6 hour trip. Afraid of what else can happen.

- Lewes, DE, USA

Air flow into the full body throttle detaching

- Toledo, OH, USA

I was driving radio went black could not turn radio up or down even when I turned it off the radio stayed on. Then on 3/23/2021 I was driving home from work the SUV jerked a few time made a noise and the engine light came on and was blinking

- Dayton, KY, USA

I started having issues with my car stalling, there was no acceleration and the car was shaking. When the car was stopped, there was also shaking. After the car would get going, the shaking would stop, but whenever I stopped the problem would persist. I have my car at the dealer right now for 4 days. They are telling me the motor seems to be consuming too much oil and that the motor is shot, they are accusing me of not keeping up with oil changes, which is not true, and that I am responsible for the cost of repairs. I did not have the oil changes done at the dealer, but at another local shop, but don't have all of the receipts, just one from the oil change done on 3/15/2021. Is there any way to check the on-star system or computer, to see that the maintenance was completed? the car sends alerts for all sorts of things, low tire pressure, low oil, low fuel, etc. I never received low oil messages. The dealer is refusing to request any computer records for the car. The car was leased is early 2020 and shouldn't be having these kinds of issues.

- Miami, FL, USA

My 2020 Equinox has developed a shake/shimmy vibration when accelerating between 30 and 45 mph. When I first noticed the vibration it was slight and did not happen all the time but with more milage now at 5309 miles, it has become more noticeable enough, that my wife and I do not feel as if the car is safe to drive. Two days ago while accelerating up a hill the car shimmied and a fluttering sound was heard from under the console; it happened twice while going up the hill. Upon returning home I went to the dealership at riverview Chevrolet and had a technician ride with me. While riding, the tech. Said he felt the vibration but could not tell me what was causing the problem or how to alleviate the problem. Upon returning to the garage I talked to the service write up person and he said to, "call all him in 10 days!!!!!."

- Elizabeth, PA, USA

While traveling down the interstate around 75mph, the vehicle began to shake almost uncontrollably. While I was able to regain control and continue on after slowing down, it was a very frightening occurrence. It seems to be a prevalent problem with GM cars as an internet search revealed lots of complaints for this "Chevy shake."

- Lincoln, NE, USA

Starting October 26, 2020 I've been experiencing my car radio shutting off and turning back on. When the radio randomly turns off, it disconnects my bluetooth and music stops playing. Today alone I have had this issue happen to me 7 times in a matter of 35 minutes. I have no idea what is causing this issue, but I would like a resolution considering that I"M the first owner of this vehicle and it's still brand new.

- Chesapeake, VA, USA