9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
988 miles

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problem #7

Nov 202022

Equinox 4-cyl

  • miles
I was driving out in the country on 1-41 towards West Union. The steering tightened up and came up with a sensor that said Power steering ESC. The car went offroad due to the steering tightening from the power steering going out in the vehicle. I contacted the dealer, Mike Castrucci Chevrolet, and they told me that I would have to pay for any problems with this vehicle and I have only had the vehicle for 3 weeks. I put $2000 down on this vehicle and now am in a deathtrap due to this issue. The vehicle only has 60,800 miles and feel now that this issue could put my life and others at risk due to a faulty steering issue. I do not understand why this vehicle has driven beautifully to this point and yet there are many Chev Malibus that have that problem. How long will it take before someone recognizes this problem. There were no warnings before and I could have gotten myself and my friend killed in this car driving at night in the country. I spoke with an AutoZone representative and he said that he had a Chev Malibu with the same issue. They discovered that it was the power steering motor having to do with the traction control. I guess that I will be forced to keep driving this vehicle, and if there is an accident, then I should hold liability to be General Motors and Mike Castrucci Chevrolet who refuse to fix this car. When I took the vehicle, I was promised that they would stand by their car. I am getting no help with this situation. However, this is my only vehicle so I will keep this on the road until this is resolved. If you should wish to contact me, my number is [XXX]. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Mount Orab, OH, USA

problem #6

Mar 172022

Equinox

  • miles
Car has been brought in three times for wobble at speeds of 39 mph accelerating shaking steering wheel. Dealer continues to just add weights to tires and problem does not go away.

- Red Wing, MN, USA

problem #5

Jul 202021

Equinox

  • miles
Experienced severe shaking in steering and suspension while accelerating, usually starting at the 2-3 shift. At 12,836 miles left and right front half shafts failed due to 'excessive lateral runout'. bulletin 20-na-227 applied(as per dealer) and both replaced. Now at 21,500 miles, the same issues are occurring again. When it happens, the vehicle becomes difficult to steer and I'm concerned should a total failure occur while I'm driving. Initial problem started around 4000 miles but only occurred very sporadically.

- Oswego, NY, USA

problem #4

Oct 072021

Equinox 4-cyl

  • 2,418 miles
The contact owns a 2020 Chevrolet Equinox. The contact stated while his wife was driving at an unknown speed, the power steering assist and brake assist warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the brake module to be replaced. The brake module was replaced, and the brake fluid was flushed. The vehicle was repaired but experienced failure the following day. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the shoulder nut on the brake module to be replaced. The vehicle was repaired but experienced failure while leaving the dealer. The manufacturer had been informed of the failure. The failure mileage was 2,418. THE CONSUMER STATED THE FAILURE WAS DETERMINED TO BE A BAD BATTERY.

- Cottage Grove, MN, USA

problem #3

Sep 212020

Equinox

  • 4,500 miles
Front wheel shake uncontrollably on a throttle load at times

- Pittsburgh, PA, USA

problem #2

Jul 302020

Equinox

  • miles
I have a brand new Chevy Equinox and there is an issue with the steering. It makes a knocking noise when I turn or back up to turn around. I have less than 2000 miles on this vehicle.

- Savannah, GA, USA

problem #1

Oct 292019

Equinox

  • 0 miles
This complaint is not the result of an accident, but to prevent one from happening and possible taking lives of people. The keep lane assist (lka) is dangerous in that if you are depending on it. There are occasions that normal traffic lines are present and for some reason the just disappear and are not present and it is possible for the vehicle to veer off the road or into the opposing lane. General Motors does provide a means of turning lka off, but it re-enables every time the vehicle is started. The auto stop (as) has the issue that if you stop and your vehicle stops running, you can be in a situation where you cannot get out of the way in time to prevent an accident because the vehicle has to have time to restart. Other manufactures provide a means of disabling as with a switch but General Motors does not. I called the dealership and General Motors and both declined to deal with the problems.

- Goose Creek, SC, USA