6.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,888 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Oct 142024

Equinox

  • 24,000 miles
The contact owns a 2022 Chevrolet Equinox. The contact stated when the vehicle was started, the vehicle did not start as intended. The vehicle was towed to the dealer where it was diagnosed with a failed fuel module. The vehicle was towed to the independent mechanic where it was diagnosed with a failed fuel module. The contact was informed that the fuel module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were in back order and that it would take four months to receive the parts. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

- Lake Villa, IL, USA

problem #11

Aug 152024

Equinox

  • 48,472 miles
The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of automotive power. The contact's wife managed to pull over to the shoulder of the roadway where the vehicle would not restart. The vehicle was towed to an independent mechanic where it was diagnosed that fuel was not getting to the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,472.

- Port Charlotte, FL, USA

problem #10

Mar 182024

Equinox

  • 28,000 miles
The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was operating the vehicle in a parking area, while the vehicle was in park, and with the engine idling, the engine suddenly stalled. After which, the vehicle failed to immediately restart; however, upon pumping the accelerator pedal, it was able to restart. After restarting the vehicle, it returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number:?23V013000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 28,000.

- Miranda, CA, USA

problem #9

Jul 252023

Equinox

  • 2,000 miles
The contact owns a 2022 Chevrolet Equinox. The contact stated that while idled at a traffic light, the vehicle stalled and failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, where the failure could not be duplicated. The vehicle remained at the dealer. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number 23V013000 (Fuel System, Gasoline). The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 2,000.

- Bessemer, AL, USA

problem #8

Aug 172022

Equinox

  • 3,905 miles
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle decelerated independently and lost motive power. The contact's husband pushed the vehicle to the side of the roadway. The contact was unsure whether a warning light was illuminated. The vehicle was able to restart but stalled again after several minutes. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump power control module had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump power control module had failed again and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was approximately 3,905.

- Saint Rose, LA, USA

problem #7

Feb 012023

Equinox

  • 10,000 miles
The contact owns a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. Additionally, the vehicle made abnormal sounds at start up. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

- Fairborn, OH, USA

problem #6

Apr 062023

Equinox

  • 5,038 miles
The contact leased a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light intermittently illuminated then the vehicle stalled. The contact was able to coast the vehicle off the road and restart the vehicle however, the vehicle stalled again. The contact was able to restart the vehicle. The dealer was notified of the failure and the contact was advised to bring the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to notify the dealer or to terminate the lease, but no further assistance provided. The failure mileage was approximately 5,038. VIN tool confirms parts not available.

- Lansing, MI, USA

problem #5

Apr 072023

Equinox

  • miles
The contact owns a 2022 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Manalapan, NJ, USA

problem #4

Mar 212023

Equinox

  • 5,000 miles
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at highway speeds, the check engine warning light illuminated. The vehicle was taken to a local dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the part to the recall repair was unavailable. The contact was informed by the dealer that despite the check engine warning light being illuminated, the vehicle could still be driven to the residence. The contact stated while driving to the residence, the vehicle stalled with the check engine warning light illuminated. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 5,000. VIN tool confirms parts not available.

- Byrdstown, TN, USA

problem #3

Feb 232023

Equinox

  • 4,936 miles
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle stalled inadvertently in the middle of the roadway. There was no warning light illuminated. The contact was able to restart the vehicle after 5 attempts. The contact stated that the vehicle was taken to the dealer, where the failure was diagnosed as inadequate fuel pump flow. The dealer related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, parts were not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,936.

- Crandall, GA, USA

problem #2

Jan 132023

Equinox

  • 1,300 miles
The contact owns a 2022 Chevrolet Equinox. The contact stated while reversing at approximately 5 MPH, the vehicle stalled. While driving approximately 70 MPH, the vehicle was sputtering. The service vehicle now message was displayed. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure was like NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 1,300.

- Buckeye, AZ, USA

problem #1

Jun 242022

Equinox

  • 10,000 miles
The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 73 MPH, the vehicle lost motive power and decelerated. The engine power reduced message was displayed. The vehicle was taken to several dealers, but no failure was found. The vehicle was taken to an Auto Zone to be diagnosed. The contact was informed that the fuel sensor needed to be replaced. The contact took the vehicle back to the dealer and was informed that the part was not available. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 10,000.

- Cottondale, FL, USA