4.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,250 miles

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problem #2

Apr 162006

Express 8-cyl

  • Automatic transmission
  • 56,500 miles
The rear end went out and the rotors are warped. I had the rear end replaced and the service tech said he had never seen anything like this in his history of working on vehicles. I had just purchased the van Jan. 28th and it had a 60 day warranty. I had taken it back to the dealership on Feb 17th and report the noises it was making and they in turn said nothing was wrong. The service tech that replaced the rear end said it could not have been missed because the differential was bent completely up on the axles. He said it was due to either whoever owned it previous had towed something to heavy or the there was a manufacturer defect in the differential. Regardless he dealership (lawrence marshall) in denison tx will not stand behind it and I am out of pocket for this big expense. They over charged me for the vehicle and now this. I have a big concern because the noise it was making had stopped after the rear end was replaced, but when I was driving it today it clunked two different times, same noise as before, so now I am worried. I don't know who to trust to help me as I have been ripped off so bad now. Can you please help me or advise me where I can have this vehicle completely checked out. The service tech said it was a miracle that the drive shaft did not fall out on the trip myself and grandchildren were on. It broke down in Ohio and I live in Oklahoma so of course it set me back a lot of expense I could not afford. I thought the dealership should stand behind the 60 day warranty since I had taken it back to them within the warranty time, but they have given me nothing but grieve. I would appreciate any help I can get as I am afraid of the van now.

- Platter, OK, USA

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problem #1

Aug 022002

Express

  • miles
Discovered my differential was wet with oil, saw drips on garage floor. Dealer says it is the tube seals on the axle at the differential. Let it go and come back in 1,000 miles and it should correct itself. I am leaving before 1,000 miles will be put on to drive to Florida (2,000 miles roundtrip) towing a 26 ft trailer. I dont want my rear to seize up at 65 mph on I-95 at 2 am!

- York, PA, USA

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