2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
69,175 miles

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problem #2

Sep 072008

Express

  • 138,000 miles
The contact owns a 2003 Chevrolet Express 1500. On September 7, 2008, the contact started the vehicle and heard a knocking sound. The sound originated from the engine and persisted throughout the day. He checked the oil and noticed that there was only one quart. He placed more oil in the vehicle. The failure did not prevent him from accelerating. The contact took the vehicle to a local repair shop and was informed that the lifters and push rods were defective, which caused the engine to fail. The VIN was unknown. The current and failure mileages were 138,000.

- Hyattsville, MD, USA

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problem #1

May 152003

Express

  • Automatic transmission
  • 350 miles
I purchased brand new Chevrolet conversion van on April 30 2003 from bill heard Chevrolet.I am having problem with ac and the dealer ship failed to fix it. 1. problem-ac not working date-5-14-03 milage-769 corrective action-dealership found low on freon 2. problem-ac not working date-5-15-2003 milage-821 comments-dealer ship found laek 3. problem-ac not working date-5-23-2003 milage-1304 comments-dealership kept the van for 5 days.on 29 they call and said the van is fixed.the dealer ship said they cant find the problem 4. problem-ac not working June 11-2003 milage-2200 comments-the ac is blowing warm air.took it back to dealership and talked with kelly burnett(director of customer relations)she promised that she personally take care the problem and the van will be ready on June 13.I called and they said, ican pick it up on June 14@11.I arrived at the dealership 10.30am and found out nothing has done to my van.I had to take the van because I have to drive to newjersy from atlanta on June 14. I told kelly about my trip before this appointment. At this time I under stand billheard dont want to take care my problem.and I called G.M office.I talked with kelly blankership.after several attempts kelly blanks call me and as per her advise I took it to an another dealership. 5. problem-ac not working date-July-03 milage-4797 comments-southtowne dealer ship found low side pressure high.high orfice tube was clogged up with metal. They replaced it.it was running good for three days and ac start blowing warm air again.southtown dealership advised to carry van back to bill heard.

- Sharpsburg, MS, USA

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